USB C Dock - Dual Monitor HDMI & DisplayPort 4K 30Hz - USB Type-C Laptop Docking Station 60W Power Delivery, SD, 4-port USB-A 3.0 Hub, GbE, Audio - Thunderbolt 3 Compatible

Add dual monitors (4K HDMI® & 4K DP), an SD card reader, multiple USB ports, GbE, and audio to your laptop, plus power and charge your laptop


3.8 stars (9 reviews) |
  • FULL FEATURE USB-C DOCK: 4K 30Hz HDMI + 4K 30Hz DisplayPort video, 4x USB-A 5Gbps (incl. BC 1.2 fast charge port), 60W PD, Gigabit Ethernet & 3.5mm headset audio; supports 2 extended displays on Macbook Pro/Air with Intel processor or Apple M1 chip
  • SUPPORT FOR SD/SDXC MEDIA: This USB-C docking station has an SD slot supporting SD/SDXC cards, great for additional storage or backup using Windows File History or MacOS Time Machine
  • EASY INSTALLATION: This universal USB-C port replicator incl. a 1m (3.3ft) USB-C host cable, front facing power button, and works w/ Windows, macOS, Chrome OS, and Ubuntu
Your price

This dual-monitor USB-C™ dock transforms your MacBook or Windows® laptop into a dual Ultra HD 4K workstation, with support for 4K DisplayPort and HDMI monitors. It gives you all the connections to create a fully capable workstation, including an SD™ card reader slot.

The USB-C docking station features USB Power Delivery 2.0 (60W), to power and charge your laptop as you work. It’s the perfect companion for your MacBook Pro or other Thunderbolt™ 3 equipped laptop.

Create a dual-4K video workstation

The USB-C dock expands the display capabilities of your laptop across two Ultra HD 4K monitors. It enables DisplayLink® and USB-C DP Alt Mode to allow dual 4K video output to HDMI and DisplayPort 4K monitors. With the dual-4K dock, you can connect:

  • 1x 4K DisplayPort display at 3840 x 2160 resolution @ 30Hz
  • 1x 4K HDMI display at 3840 x 2160 resolution @ 30Hz

SD card reader

The dock provides direct access to your SD memory cards or microSD™ cards (with adapter). The SD card slot can also be used for additional storage and backup through macOS X Time Machine or Windows 10 File History.

Ample connections

The dock provides four USB 3.0 (Type-A) ports to connect your peripherals, including a USB 3.0 fast-charge and sync port, a Gigabit Ethernet port, and a combined 3.5 mm audio and microphone port.

Universal support

Compatible with Mac and Windows, this universal dock works with USB-C and Thunderbolt 3 enabled laptops.

Enhance Productivity and Device Management with the Connectivity Tools Application

Developed to improve performance and security, Connectivity Tools is the only software suite on the market that works with a wide range of IT connectivity accessories. The software suite includes:

  • Advanced Windows Layout Utility: To setup and save custom windows layouts.

  • Mac Address Pass-Through Utility: To improve network security.

  • USB Event Monitoring Utility: To track and log connected USB devices

  • Wi-Fi Auto Switch Utility: Enabling users to quickly access faster network speeds via wired LAN.

For more information and to download the Connectivity Tools application, please visit:

The DK30CHDDPPD is backed by a 3-year warranty and free lifetime technical support.


  • Ideal for professionals who work with highly detailed graphics or data-intensive applications, including graphic and web designers, videographers, animators, analysts and engineers (CAD)
  • Scale your desktop across multiple displays — perfect for government, finance, marketing and sales environments
  • Expand the connectivity of your laptop — compatible with MacBook Pro, Dell XPS 15 or other USB-C enabled laptops

Partner Numbers

  • UPC 065030868242


  • Windows 10 logo
  • Windows 11 logo
  • Windows 7 logo
  • Windows 8 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
  • macOS Monterey (12.0) logo
Windows® 7, 8, 8.1, 10, 11
macOS 10.9 - 10.12, 10.14 - 10.15, 11.0, 12.0
Ubuntu 18.04, 20.04
Chrome OS™ v55+


Warranty Information Warranty 3 Years
Connector(s) 1 - Connector Type(s) DisplayPort (20 pin)
HDMI (19 pin)
USB Type-C (24 pin, 5Gbps)
USB 3.0 A (Fast-Charge, 9 pin)
3.5 mm Mini-Jack (4 Position)
SD / MMC Slot
3 - Connector Type(s) USB Type-A (9 pin, 5 Gbps)
Environmental Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 0~95% RH
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Interface USB 3.0
Bus Type USB-C
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID DisplayLink - DL-5700
Genesys Logic - GL3215
VIA Labs - VL813
Texas Instruments - TPS65983
Packaging Information Shipping (Package) Weight 2.9 lb [1.3 kg]
Package Length 10.6 in [27.0 cm]
Package Width 6.1 in [15.5 cm]
Package Height 3.5 in [9.0 cm]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions HDMI (DP Alt Mode) - 3840 x 2160p @30Hz
DisplayPort (DisplayLink) - 3840 x 2160p @30Hz

Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Memory Media Type SD/MMC (Secure Digital/Multimedia Card)
SDHC (Secure Digital High Capacity)
SDXC (Secure Digital eXtended Capacity)
microSD (Micro Secure Digital) (adapter required)
microSDHC (Micro Secure Digital High Capacity) (adapter required)
microSDXC (Micro Secure Digital eXtended Capacity) (adapter required)
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
General Specifications Supports SD 4.0 and UHS-II (Ultra High Speed) for high speed file transfers, with bus speed up to 312MB/s
Physical Characteristics Color Black & Silver
Material Plastic
Cable Length 39.4 in [1000 mm]
Product Length 8.7 in [22.0 cm]
Product Width 3.1 in [8.0 cm]
Product Height 1.0 in [2.5 cm]
Weight of Product 9.2 oz [261.0 g]
Power Power Source AC Adapter Included
Power Delivery 60W
Input Voltage 100 - 240 AC
Input Current 2 A
Output Voltage 20V DC
Output Current 5 A
Center Tip Polarity Positive
Software OS Compatibility Windows® 7, 8, 8.1, 10, 11
macOS 10.9 - 10.12, 10.14 - 10.15, 11.0, 12.0
Ubuntu 18.04, 20.04
Chrome OS™ v55+
Special Notes / Requirements Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
4K resolution is supported on both video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolutions
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
The card reader supports popular SD cards (SDSC, SDHC and SDXC including UHS cards), and is backwards compatible with older SD card versions. The card reader will also support microSD™ and miniSD™ (with adapter) and MMCmobile™, RS-MMC™ and MMCplus™ (with adapter).
DisplayLink docking stations and video adapters support more than one external display on Apple's M1-based Mac. Requires driver installation. Please contact support for a recommendation based on your specific setup.
System and Cable Requirements USB-C enabled computer with an available USB Type-C port
What's in the Box 1 - Included in Package docking station
USB-C cable
universal power adapter (NA/JP, ANZ)
instruction manual



Headset adapter for headsets with separate headphone / microphone plugs - 3.5mm 4 position to 3 position and 2 position 3.5mm M/F

Turns a 3.5mm audio output port into two distinct ports – one 3.5mm headphone jack and one 3.5mm microphone port

Your price


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Frequently Asked Questions


Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).

  1. Download the latest drivers from the website ( You can find the part number and product ID on the product’s packaging.

    Note: Windows will typically save the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads).
  2. Once the download is complete, extract the files from the zip folder. Right-click the or file, select Extract All and follow the on-screen instructions.
  3. Select the appropriate folder for your operating system.
  4. Right-click Setup.exe. 
  5. Click Run as Administrator.

    Note: If the Run as Administrator option is not available, you may be attempting to run the installer from within the zipped file. Please extract the files using the instructions in Step 2.
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Connect any video cables from your display(s) to the video port(s) on the docking station. 
  8. Once Windows has restarted, connect the docking station to your computer.
  9. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal.  Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).

Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).

  1. Download the latest drivers from the website ( You can find the part number and product ID on the product’s packaging.

Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).

  1. Double-click the file.
  2. Double-click the MAC OS folder.
  3. Double-click the appropriate folder for your operating system.
  4. Double-click the DisplayLink Installer 75598.dmg file.
  5. Follow the prompts to install the new drivers. Restart the computer when prompted.
  6. Once Mac OS X has restarted, connect the laptop docking station to your computer.

Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.

To install the DisplayLink Manager app, please follow these steps:

  1. Download the latest driver: [displaylink] mac usb display
  2. Connect the product to both your Mac and the external display
  3. Follow Steps 4 to 4.10 here: DisplayLink Manager App for macOS [external link to]

If the displays still do not work, please review these points:

  • After installing, ensure you have completed Steps 4.4 to 4.9 in the linked article, which includes running the application after installation and selecting “Launch automatically after logging-in”.  This will ensure it starts automatically every time you log-in.
  • On Apple M1-based Macs, you may be prompted to install Rosetta during the DisplayLink install process. This is currently required to allow DisplayLink to work on Apple Silicon Macs.
  • Clamshell and rotation support on macOS Big Sur 11.x with DisplayLink Manager [external link to]


DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.

At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.

For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ:

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit

When you test Ethernet and the laptop docking station, refer to the following FAQ:

When you test sound and the laptop docking station, refer to the following FAQ:

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

Before You Buy

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(9 reviews)
3.8 out of 5 stars
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1 - 9 of 9 Reviews
(4 Stars)

Good quality docking station

By: macphoto1970_02 - 07/08/2018
I love this docking station for all its options, You get multiple usb ports, HDMI, Displayport, audio, and gigabit ethernet and for something different a SD card slot. As I am always taking pictures with a digital camera I found this to be a great addition to the dock. I had no issues using the dock and the only real complaint i have is with the weight of the dock. I would like these to be a bit heavier as i find the dock with move where the cables push it. With a little more weight to the dock it would sit in one place on a desk instead of getting pushed around by cables. for function this dock is great! I received this product in exchange for an unbiased review.
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(5 Stars)

Excellent Docking Station

By: henry099 - 07/16/2018
This is very similar in capabilities to DK30ADD except it is USB-C connected as opposed to USB 3.0. This product again is part of my my essential computer tools and is used daily. It will work on any computer with a USB-C port. It is well made. It comes with power adapters (EU and NA) , a USB-C cable to connect to your computer, and manual. It has Display Link drivers available for Windows and Mac (work in High Sierra). All work well. I have not tested any 4K display devices so can not comment on this or work ability of this but it does provide crisp clean video on lower resolution monitors. This docking station provides all the essentials of USB ports (3 on back, 1 on front), an SD Card slot on the one end, headphone jack and power switch on the front as well as HDMI, Display Link , gig Ethernet on the back along with the 3 USB ports. There is a large power brick for this device so it might not be a light travelling companion. Well made and truly functional docking station and I, for one, will not part with it. This has been tested primarily on a MAC (under High Sierra (not 10.3.4 but higher)) but has also been tested on Windows 10. Note: I received this product in exchange for an unbiased review.
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(5 Stars)

Perfect dock for the photo editor on the go!

By: ShawnO_5 - 07/17/2018
This dock has an impressive amount of ports (4 USB, SD Card, Headphone, HDMI, Display link, Gigabit Ethernet) for such a light weight device. While similar to some other StarTech USB-C docks the addition of an SD card slot is a life saver for those doing photo editing work, etc. The only downside experienced was that the power brick is large comparative to the dock itself. The weight of the power brick tends to tip or move the dock depending on your desk height and cable management. I received this product in exchange for an unbiased review.
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(5 Stars)

Excellent USB-C Dual 4K Docking Station

By: hubj8547 - 07/30/2018
I have been in the AV/IT Integration space for over 30 years. I found this unit easy to setup and use on my Microsoft and Apple devices. I especially like that USB-C docking station features USB Power Delivery 2.0 to power and charge your laptop as you work. The SD Slot allows for direct access to the SD memory cards, which is a must for anyone who edits photos or videos. The unit provides more than enough connection possibilities with four USB 3.0 (Type-A) ports, a USB 3.0 fast-charge and sync port, a Gigabit Ethernet port, and a combined 3.5 mm audio and microphone port. The unit installs quickly and is compatible with a variety of operating systems, which I tested. What is Included: 1 - Docking Station 1 - USB-C Cable 1 - Universal Power Adapter 1 - Instruction Manual Note: “I received this product in exchange for an unbiased review.”
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(5 Stars)

Perfect with my PC but not my Mac, yet.

By: Andrew11 - 07/30/2018
This is another great docking station from Solid build and great ports, including an SD card reader that I really love. This dock worked perfectly for my Windows-based notebook, after installing all the necessary drivers. The issues came up while testing with a Macbook Pro, but I don’t entirely hold the Dock to blame. The issue came from the MacOS version; I upgraded to the very latest version and the chipset isn’t fully supported. Look at the website (support tab) and heed readme files and driver information bulletins, if you are the sort to not jump at the latest updates, you might not have any issues. I fully believe this is a temporary situation and will be solved in short order. This is a solid docking station with a 60 watt power supply, something I think is essential in a one-cable docking solution. Video output is excellent on both HDMI and DP. I received this product in exchange for an unbiased review
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(5 Stars)

Solid, small, and pain free

By: Nick_135 - 09/14/2018
I received this item to review (my old review is missing!). Since then, however, I have gone on to buy several more, recommend them to friends, etc. My one critique is that it really needs more USB3 on the front. I mean, the back is nice, but when you have the dock tucked out of the way in the back corner of the desk.... I swap USB devices often, so it's not a fluid movement. It charges my Macbook just fine via the USB-C, has a charging USB port, and a single audio (for headset with mic) too. The SD card slot is a nice touch, and really fast with newer SD cards. I can download from my camera's memory card MUCH faster than my USB SD card reader from last year. Writes quick too. Needs better "non-slide" feet! The power adapter cable could be a touch longer (since this is a desk-mount type device), but that's just my view. All in all, one of the best StarTech USB-C docks I've used so far!
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(1 Stars)

Does not work with DSP connection on Mac

By: pimp_vader - 03/25/2019
I had bought this with the hope of using 2 monitors with my MacBook Pro, I am running 10.14.3 and I am running the newest drivers as provided by StarTech but the only monitor that is working is the HDMI connected monitor.
| Helpful?
Brian, Customer Support on 5/9/2019 6:30:29 PM
Thanks for sharing this feedback. We suspect the issue you ran into is being caused by stricter security settings in macOS 10.13 and later. To allow the software to function, follow these steps after you've completed installation on your Mac: Open System Preferences. Open Security & Privacy. Click the Allow button near the bottom of the General tab. If you need assistance with this process, please call us or connect with us through our live chat service.
(2 Stars)

Good - but lots of problems

By: Sharvul - 03/05/2020
I am using it with my 13" 2019 MacBook Pro (OS 10.15.3). My setup includes 2 x 4k LG monitors, an apple USB keyboard, a USB speaker (Jabra 510). Problems: The dock has only 1 HDMI port which means I had to connect 1 of the 4k monitors with DisplayPort. Few times a day, when laptop gets out of sleep, the screen connected via HDMI comes up but the one with DisplayPort doesn't. Not sure why. Only unplugging the USB-C dock cable from the laptop and powering off/on the dock solves the problem. In most case, only a restart helps. No issue with the HDMI-connected screen. Same issue with the Apple USB keyboard. Every once in a while, the keyboard doesn't work (it is ALWAYS plugged in, and dock is always on). Plugging out and in again doesn't work. Only a restart works. Wish there was a solution for this (New firmware?) as the constant need for restarting and unplugging is very irritating and defeats the purpose of having a dock. Help!
| Helpful?
Matt, Customer Support on 3/5/2020 10:35:54 AM
It's important to us that our customers have a positive experience with our products and we're sorry to hear about the difficulties you're having with our DK30CHDDPPD. This dock should not be having problems recognizing your DisplayPort monitor, and the USB devices shouldn't stop coming on with your computer. We'd like to speak with you to help look into why this is happening and help fix it for you. Please contact us for assistance at where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
(2 Stars)

DisplayPort does not work with Mac

By: SteveZen - 06/26/2020
I have been trying everything to get my 2nd monitor to work with MacBook Pro. I changed the screen recording to allow DisplayPort driver to allow. Still, the monitor shows "No Signal". Very frustrating, as this is supposed to be plug and play.
| Helpful?
Stacey, Customer Support on 7/21/2020 11:35:03 AM
I’m sorry to hear of the difficulty that you were experiencing with the DK30CHDDPPD. We do offer free lifetime support with our products and it appears that this issue was resolved with the assistance of our Technical Advisors. If you have any further concerns, please feel free to reach out. Our Technical Advisors are available 24 hours a day, 5 days a week, to provide support.
By: reb_beard - 06/06/2021
Having the same issue on Mac, what was the resolution?
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