Product ID: USB31000S2H
Add powerful network access to your tablet, Ultrabook™ or laptop, even if it doesn’t have a built-in RJ45 port. This USB 3.0 to Gigabit network adapter gives you wired network access - and provides two USB 3.0 pass-through ports allowing you to connect additional USB devices.
Ideal for office or home use, the USB 3.0 network adapter supports full Gigabit bandwidth by harnessing the performance of USB 3.0 (5 Gbps). You can quickly access very large files over a Gigabit network, saving valuable time every day.
Get up and running quickly. Simply plug this Ethernet cable adapter into the USB port on your laptop and connect to your network. The network adapter chipset provides native driver support, so you don't have to worry about installing additional software.
Enhance the capabilities of your laptop or tablet by connecting USB devices like printers or external solid-state drive or hard drive enclosures using the two USB 3.0 ports. You can also connect your mouse, keyboard, flash drive or other low-power USB devices, with no extra power required.
Compact and portable, this USB Gigabit network adapter is the ideal desktop network adapter or laptop accessory. You don’t have to carry a power adapter with you to use it, because it’s powered directly from the host USB port.
The USB31000S2H is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 1 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
RJ-45 | ||
2 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) | |
Environmental | Operating Temperature | 0°C to 70°C (32°F to 158°F) |
Storage Temperature | -10°C to 55°C (14°F to 131°F) | |
Humidity | Storage humidity range: 5% ~ 90% RH(no condensation) Operating humidity range: 50% ~ 80% RH | |
Hardware | Ports | 1 |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
USB Pass-Through | Yes | |
Industry Standards | IEEE 802.3 10BASE-T, IEEE 802.3ab 1000BASE-T, IEEE 802.3u 100BASE-TX and IEEE 802.3X Full Duplex | |
Chipset ID | Realtek - RTL8153 | |
Packaging Information | Shipping (Package) Weight | 3.7 oz [106 g] |
Package Length | 5.6 in [14.2 cm] | |
Package Width | 6.7 in [17 cm] | |
Package Height | 1.2 in [30 mm] | |
Performance | Maximum Data Transfer Rate | 5 Gbps - USB 3.0 / 2 Gbps - Full Duplex Gigabit Ethernet |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Surge Protection | 5KV | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Jumbo Frame Support | 9K max. | |
General Specifications | Max Power Draw: 150mA | |
MTBF | 637,901 hours | |
Physical Characteristics | Form Factor | Attached Cable |
Weight of Product | 0.9 oz [25.9 g] | |
Color | Black | |
Material | Plastic | |
Product Length | 10.0 in [25.5 cm] | |
Product Width | 1.5 in [37 mm] | |
Product Height | 0.7 in [17 mm] | |
Power | Power Consumption (In Watts) | Max 1092mA |
Software | OS Compatibility | Windows® XP, Vista, 7, 8, 8.1, 10 Windows Server® 2003, 2008 R2, 2012, 2016, 2019 macOS 10.7 to 10.15, 11.0VLAN tagging is currently not supported in macOS Linux Kernel 2.6.25 to 4.11.x LTS Versions only Chrome OS®️ |
What's in the Box | 1 - Included in Package | USB 3.0 to Gigabit network adapter |
instruction manual |
We are always ready to assist you with any questions you may have.
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Live Chat (opens in new window)Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
When you test your cables, it is recommended that you do the following:
When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings. You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.
Note: You must log in as the local administrator before you continue.
To open Device Manager:
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
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