Product ID: CDP2HDW
This USB-C to HDMI adapter lets you to output 4K video and audio from the USB Type-C port on your laptop to an HDMI display or projector. The adapter works with USB 3.1 or Thunderbolt 3 Type-C devices that pass a DP video signal, such as your MacBook Pro, Chromebook or 2018 iPad Pro.
This video adapter is also available in black (CDP2HD).
This adapter lets you harness the video capabilities from your computer's USB-C connection, to deliver the astonishing quality of UHD to a 4K 30Hz display.
You can achieve an output resolution of up to 3840 x 2160p at 30Hz, perfect for performing high-resolution tasks. Plus, the USB-C display adapter is backward compatible with 1080p monitors and displays, making it a great accessory for any workspace application.
This HDMI converter lets you use the versatile USB Type-C port on your portable device. USB-C is a reversible connector, so you can plug it to your device in any direction. Plus, it’s Thunderbolt 3 compatible, providing a hassle-free connection to your Windows or Mac-based Thunderbolt 3 computer.
This compact, lightweight USB-C video adapter is easy to carry in your laptop bag. It's ideal for BYOD (Bring Your Own Device) applications at the office and is compatible with any device that supports USB-C DP Alt Mode.
CDP2HDW is backed by a 2-year StarTech.com warranty and free lifetime technical support.
|Warranty Information||Warranty||3 Years|
|Connector(s)||Connector A||1 - USB-C (24 pin) DisplayPort Alt Mode|
|Connector B||1 - HDMI (19 pin)|
|AV Output||HDMI - 1.4|
|Chipset ID||Parade - PS171
STMicroelectronics - STM32F072CBU6
|Packaging Information||Package Height||12 mm [0.5 in]|
|Package Length||22.1 cm [8.7 in]|
|Shipping (Package) Weight||0.0 kg [0.1 lb]|
|Package Width||22.5 cm [8.9 in]|
|Performance||Audio Specifications||HDMI - 7.1 Channel Audio|
|Maximum Cable Distance To Display||15200|
|Video Revision||HDMI 1.4|
|Maximum Digital Resolutions||3840 x 2160 (Ultra HD 4K) @30hz|
1280x720 (High-definition 720p)
1920x1080 (High-definition 1080p)
3840 x 2160 (Ultra HD 4K) @30hz
|Wide Screen Supported||Yes|
|Physical Characteristics||Weight of Product||22 g [0.8 oz]|
|Product Length||14.7 cm [5.8 in]|
|Product Width||23 mm [0.9 in]|
|Product Height||0.9 cm [0.4 in]|
|Special Notes / Requirements||System and Cable Requirements||Your USB-C port must support DisplayPort over USB-C (DP Alt mode) in order to work with this adapter.|
|What's in the Box||Included in Package||1 - USB-C to HDMI adapter|
When you troubleshoot issues with a video adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video source (such as a DVD player or computer)
Video destination (such as a monitor or projector)
To test your setup components, try the following:
Use the cable, video adapter, video source, and video destination in another setup to see if the problem is with the components or the setup.
Use a different cable, video adapter, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video source and video destination, it is recommended that you do the following:
Remove the video adapter from your setup and test to make sure that the video source and video destination work together without the video adapter.
Test to make sure that the video source and video destination work together at the resolution that you want to use.
Note: In order for your setup to work properly, the video source, adapter, and destination all need to support the resolution that you are using.
The error “Out of Range” normally means that the resolution being output by the computer is not compatible with the display. Try lowering the resolution to see if that helps resolve the issue. You may need to connect another monitor or restart the computer or source to accomplish this.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
This USB-C device requires that all of the following components support alternate modes:
If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
This device is plug and play. It does not use any drivers, and does not require any setup tasks other than plugging in the source (for example, a computer) and the destination (for example, a monitor).
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