Product ID: CMDPHD2HD
This unique adapter cable lets you connect almost any laptop or desktop computer to an HDMI® display or projector. It supports the USB-C™, HDMI and Mini DisplayPort™ output from your computer, and video resolutions up to Ultra HD 4K.
The adapter is compatible with your DP alt mode computer. DP alt mode means your computer can pass a DisplayPort video signal through the USB-C port.
This adapter cable is ideal for your boardroom’s HDMI display or projector. You can reduce clutter and eliminate the need for multiple adapters on your boardroom table by providing a single adapter cable that can support a variety of signals.
The adapter cable supports multiple input signal types, so you’ll be able to accommodate a variety of user needs. Employees and guests can plug in their USB Type-C™, HDMI or mDP laptops and deliver their presentations using your boardroom’s HDMI display, without having to carry their own adapters.
This adapter cable ensures you can maintain an astonishing picture quality with four times the resolution of 1080p. The adapter is also backward compatible with lower resolution displays and video sources. With support for high-definition resolutions of 1080p and 720p, you can future-proof your existing setup for 4K video.
The adapter can be powered through the provided Micro-USB cable by connecting the cable from the adapter to a USB port on your laptop or the HDMI display. You can connect your laptop to either input on the adapter cable, and share presentations.
The CMDPHD2HD is backed by a 3-year StarTech.com warranty and free lifetime technical support.
Note: Your USB-C equipped device must support video to work with this adapter.
|Warranty Information||Warranty||3 Years|
|Connector(s)||1 - Connector Type(s)||USB Micro-B (5 pin)|
|1 - Connector B||HDMI (19 pin)|
|1 - Connector A||Mini-DisplayPort (20 pin)|
|HDMI (19 pin)|
|USB-C (24 pin) DisplayPort Alt Mode|
|Environmental||Operating Temperature||0°C to 60°C (32°F to 140°F)|
|Storage Temperature||-10°C to 80°C (14°F to 176°F)|
|Humidity||5% ~ 90% RH|
|Hardware||Active or Passive Adapter||Passive|
|Packaging Information||Package Height||6.7 cm [2.6 in]|
|Package Length||22.1 cm [8.7 in]|
|Shipping (Package) Weight||0.5 kg [1.1 lb]|
|Package Width||12.2 cm [4.8 in]|
|Performance||Wide Screen Supported||Yes|
|Cable Length||2 m [6.6 ft]|
|Product Length||2.0 m [6.6 ft]|
|Product Width||6.0 cm [2.4 in]|
|Product Height||1.5 cm [0.6 in]|
|Weight of Product||222.0 g [7.8 oz]|
|Special Notes / Requirements||System and Cable Requirements||Your USB-C port must support DisplayPort over USB-C (DP Alt mode) in order to work with this adapter.|
|What's in the Box||1 - Included in Package||2m USB-C, HDMI or mDP to HDMI Converter Cable|
|2m Micro USB cable|
This device is plug and play. It does not use any drivers, and does not require any setup tasks other than plugging in the source (for example, a computer) and the destination (for example, a monitor).
When you troubleshoot issues with a USB video adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB video adapter
To test your setup components, try the following:
Use the video cables, video source, video destination, and USB video adapter in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, and USB video adapter in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following:
Check Device Manager under Display adapters, Universal Serial Bus controllers, or USB Display adapters. To do this, press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
To check to see if Windows is detecting the monitor using a computer that is running a version of Windows XP, do the following:
To check to see if Windows is detecting the monitor using a computer that is running a version of Windows Vista, Windows 7, or Windows 8, do the following:
The error “Out of Range” normally means that the resolution being output by the computer is not compatible with the display. Try lowering the resolution to see if that helps resolve the issue. You may need to connect another monitor or restart the computer or source to accomplish this.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
This USB-C device requires that all of the following components support alternate modes:
If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
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