Product ID: DKT30CSDHPD3
This USB-C multiport adapter with HDMI® turns your MacBook Pro, Dell XPS, or other USB-C™ laptop into a workstation, anywhere you go. The USB Type-C multiport adapter provides 4K HDMI video output, a USB Type-C™ port (data/power), two USB 3.0 Type-A ports, a Gigabit Ethernet port and an SD card reader slot, all through one connection to your laptop’s USB-C or Thunderbolt 3™ port. Plus, it offers advanced charging through USB Power Delivery 3.0.
The portable docking station connects your laptop to a 4K HDMI monitor (4096 x 2160p) to create a powerful workstation. It can also connect to an ultrawide monitor.
The USB-C to USB 3.0 hub gives you one USB-C port and two USB-A ports to connect your latest and legacy USB devices.
Access your multimedia content with ease. The multiport adapter provides direct access to your SD, SDHC™ and SDXC™ memory cards or microSD cards (with adapter, sold separately).
With support for USB PD 3.0 (up to 60W), the USB Type-C multiport adapter lets you power and charge your laptop, and power your peripherals when connected to a USB-C power adapter. PD 3.0 features Fast Role Swap to prevent USB data disruption when you switch power sources (USB-C power adapter to bus power).
The Gigabit Ethernet port ensures reliable wired network access.
The DKT30CSDHPD3 is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Note: To ensure full adapter functionality, your laptop’s USB-C port must support USB Power Delivery and DP Alt Mode.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 1 - Connector Type(s) | USB Type-C (24 pin) USB 3.0 (5Gbps) |
HDMI (19 pin) | ||
RJ-45 | ||
2 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) | |
1 - Connector Type(s) | SD Slot | |
USB Type-C (24 pin) USB 3.0 (5Gbps) | ||
Environmental | Operating Temperature | 0°C to 45°C (32°F to 113°F) |
Storage Temperature | -10°C to 85°C (14°F to 185°F) | |
Humidity | 5~90% RH (Non-condensing) | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | No | |
Displays Supported | 1 | |
Bus Type | USB-C | |
Industry Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 |
|
Chipset ID | VIA/VLI - VL102 VIA/VLI - VL817 Genesys Logic - GL823K Parade - PS176 Realtek - RTL8153 |
|
Packaging Information | Shipping (Package) Weight | 157 g [5.5 oz] |
Package Length | 17.4 cm [6.9 in] | |
Package Width | 14.3 cm [5.6 in] | |
Package Height | 30 mm [1.2 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | 4096 x 2160p @ 24Hz or 3840 x 2160p (HDMI) @ 30Hz UltraWide - 3440 x 1440p @ 60 Hz or 2560x1080 at 60Hz Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p. |
|
Type and Rate | USB 3.0 - 5 Gbit/s | |
UASP Support | Yes | |
Memory Media Type | Secure Digital Card | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Memory Media Type | SDHC (Secure Digital High Capacity) | |
Full Duplex Support | Yes | |
Memory Media Type | SDXC (Secure Digital eXtended Capacity) | |
microSD (Micro Secure Digital) (adapter required) | ||
microSDHC (Micro Secure Digital High Capacity) (adapter required) | ||
microSDXC (Micro Secure Digital eXtended Capacity) (adapter required) | ||
Physical Characteristics | Color | Space Gray |
Material | Aluminum | |
Cable Length | 15.2 cm [6.0 in] | |
Product Length | 27 cm [10.6 in] | |
Product Width | 45 mm [1.8 in] | |
Product Height | 15 mm [0.6 in] | |
Weight of Product | 85 g [3.0 oz] | |
Power | Power Source | USB-Powered |
Power Delivery | 60W | |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 macOS 10.11 to 10.15, 11.0 Chrome OS™ |
Special Notes / Requirements | System and Cable Requirements | A host laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP alt mode) |
Note | Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 or higher and DP alt mode. | |
System and Cable Requirements | Optional: USB-C power adapter (for example, your laptop’s USB-C based power adapter) | |
Note | The adapter can connect to a host laptop’s USB-C port that doesn’t support USB Power Delivery 2.0. However, in this configuration if a power adapter is connected to the multifunction adapter, it will not pass power through to your host laptop. | |
A 4K-capable display is required to achieve 3840 x 2160p resolution (4K is also known as 4K x 2K) | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. | ||
Your laptop might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power. For more information about Power Delivery, refer to the manufacturer of your hardware. | ||
What's in the Box | 1 - Included in Package | multiport adapter |
quick-start guide |
Connect a DVI device to an HDMI® enabled device using a standard DVI-D cable
Connect DVI capable devices to HDMI®-enabled devices and vice versa
Keep this compact adapter with your laptop while you’re traveling, to connect to virtually any monitor, television or projector
Connect an HDMI device/computer to a VGA monitor or projector, with this slim adapter ideal for Chromebooks / laptops / ultrabooks
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
When you troubleshoot issues with a USB controller card, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB cables
USB devices
USB controller card
To test your setup components, try the following:
Use the USB cable, device, and controller card in another setup to see if the problem is with the components or the setup.
Use a different USB cable, device, and controller card in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the USB device and controller card, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Universal Serial Bus controllers.
If you do not see the USB controller card listed in Device Manager please see this FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows.
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:
Windows 10 and Windows 8
Windows 7 and Windows Vista
Windows XP
To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
Yes, you can use this laptop docking station to charge a laptop computer.
For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
This USB-C device requires that all of the following components support alternate modes:
If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
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