Thunderbolt 2 Dual-Monitor Docking Station for Laptops - 2x DisplayPort - Includes TB Cable

Transform your MacBook or laptop into a dual-monitor workstation, or connect a single 4K Ultra HD display

Product ID: TB2DOCK4K2DP

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  • Get your work done faster, with dual-video support through two DisplayPort connections — 2560 x 1600p max resolution on each display
  • Connect a single 4K (3840 x 2160p) monitor, or a DisplayPort and a Thunderbolt display with 4K resolution on the DisplayPort monitor
  • 20Gbps throughput lets you connect up to 12 peripherals, including 5.1 digital optical audio and eSATA devices
Your price
€427.99 EUR excl. VAT
€517.87 EUR incl. VAT

This Thunderbolt™ 2 docking station for laptops is one of the first Thunderbolt 2 docks to support dual DisplayPort video output. With 20Gbps data throughput, it lets you connect up to 12 devices to your MacBook or laptop, without sacrificing system performance.

Image of the Thunderbolt 2 Dual-Video Dock deployed in a creative studio, and connected to digital optical audio speakers

Plus, it offers ports that are often missing on other laptop docks, such as eSATA and S/PDIF 5.1 digital optical audio.

This specialty laptop dock is a must-have accessory for a variety of environments, including home and office workstations, design studios, and on-site production applications.

Performance advantage chart of Thunderbolt 2 vs other technologies

Work more efficiently using two DisplayPort monitors

This Thunderbolt 2 dock lets you connect two displays to your laptop using common DisplayPort monitors. Traditional Thunderbolt docks require that at least one of your monitors is a Thunderbolt display for dual video, which means you might need to spend extra time and money on the additional display. Because it offers two DisplayPort connections, the dock makes it easy to create a highly productive dual-video workstation, with no additional costs or inconveniences.

With dual displays, you have more screen space to manage several programs at once. You can work more efficiently by avoiding the nuisance of rearranging windows, or flipping back and forth between pages.

Diagram showing the Thunderbolt 2 Dual-Monitor Dock connected to two DisplayPort monitors

Improve your viewing experience with 4K Ultra HD

If you’re looking to add a 4K Ultra HD display to your laptop, then this dock can help. The dock delivers vivid 4K (3840 x 2160p - 30Hz) image quality to a single DisplayPort or Thunderbolt monitor. And, because it supports DP++ you can connect a 4K HDMI® display using a DisplayPort to HDMI Adapter (SKU: DP2HD4KADAP - sold separately). It’s perfect for web and graphic designers, animators, or anyone who works with high-resolution videos and images.

Plus, you can connect a Thunderbolt display and a DisplayPort monitor while maintaining 4K resolution on the DP display. You can also connect multiple displays via a Thunderbolt daisy chain, giving you multiple options for expanding your viewing capabilities.

Diagram showing the Thunderbolt dock connected to a single 4K UltraHD display

Access 12 peripherals at once, including digital optical audio and eSATA devices

The Thunderbolt 2 docking station smashes connection limitations. It provides several peripheral ports, including the hard-to-find connections that are missing from most laptops and docking stations. Ports such as a built-in eSATA port and S/PDIF 5.1 digital optical audio output set this dock apart, making it easy to enhance or harness the storage and audio capabilities of your MacBook or laptop.

The dock also features an always-on USB fast-charge port, so you can quickly charge your smartphone or tablet even when your laptop is disconnected. And because it offers 20Gbps data throughput, the Thunderbolt 2 dual-video docking station lets you connect and use your peripherals at higher speeds. With faster device access you can save time and get work done more quickly.

Diagram showing the Thunderbolt 2 Docking Station's specialty ports such as eSATA and SPDIF digital optical audio

The TB2DOCK4K2DP is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Maximum Supported Resolutions*

Video Output Configuration

Max DisplayPort Resolution
(Video 1)

Max DisplayPort Resolution
(Video 2)

Max Thunderbolt Resolution

DisplayPort 1
(Single Display)

3840 x 2160p (4K)

N/A

N/A

DisplayPort 2
(Single Display)

N/A

3840 x 2160p (4K)

N/A

Thunderbolt
(Single Display)

N/A

N/A

3840 x 2160p (4K)

DisplayPort 1 and DisplayPort2
(Two Displays)

2560 x 1600p

2560 x 1600p

N/A

DisplayPort and Thunderbolt
(Two Displays)

3840 x 2160p (4K)

N/A

3440 x 1440p (tested up to)

Thunderbolt Daisy Chain
(Tested up to two displays)

N/A

N/A

3840 x 2160p (4K) + 2560 x 1440p (tested up to)

*Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.

*The docking station does not support three displays unless connected using a Thunderbolt daisy chain.

Applications

  • Integrate your laptop into high-end audio environments such as audio engineering studios and sound booths, with 5.1 SPDIF digital optical audio output and line input
  • Expand the display capabilities of your laptop or MacBook across two DisplayPort monitors, for greater productivity
  • Recommended for producers, graphic and web designers, engineers, architects, and more
  • Ideal for creative professionals working with uncompressed, high-bandwidth and graphically intensive images, video, and CAD drawings
  • Accessorize your Thunderbolt 2 enabled MacBook Pro, MacBook Air, laptop, or Ultrabook™

Partner Numbers

  • UPC 065030860000

Compatibility

  • Windows 8 logo
  • Windows 7 logo
  • Windows 10 logo
  • macOS High Sierra (10.13) logo
  • macOS Sierra (10.12) logo
Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.13

Specifications

Warranty Information Warranty 3 Years
Connector(s) 2 - Connector Type(s) Thunderbolt™ 2 (20 pin)
DisplayPort (20 pin)
1 - Connector Type(s) USB 3.0 A (Fast-Charge, 9 pin)
Toslink (SPDIF, Optical)
3 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) 3.5 mm Mini-Jack (4 Position)
eSATA (7 pin, Data)
3.5 mm Mini-Jack (3 Position)
RJ-45
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 5~90% RH (Non-condensing)
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Bus Type Thunderbolt 2
Industry Standards Thunderbolt 2 - Backward compatible with Thunderbolt 1
USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0/1.1
Chipset ID Intel - Falcon Ridge DSL5520
Fresco - FL1100EX
ASMedia - ASM1042A
ASMedia - ASM1061
C-Media - CM6500
Texas Instruments - PCM2912A
Intel - WGI210AT
Indicators 1 - LED Indicators Link (Green)
Activity (Yellow)
Packaging Information Package Height 97 mm [3,8 in]
Package Length 35,1 cm [13,8 in]
Shipping (Package) Weight 1,8 kg [4,0 lb]
Package Width 14,5 cm [5,7 in]
Performance Maximum Data Transfer Rate 20 Gbps (Thunderbolt 2)
5 Gbps (USB 3.0)
6 Gbps (eSATA)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions Single Display:
DisplayPort or Thunderbolt (mDP) only: 3840 x 2160 @60Hz

Dual Display:
DisplayPort + DisplayPort: 2560 x 1600 + 2560 x 1600
DisplayPort + Thunderbolt: 3840 x 2160 + 3440 x 1440 (tested up to)

Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
UASP Support Yes
Type and Rate Thunderbolt 2 - 20 Gbit/s
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Color Silver
Material Aluminum and Plastic
Product Length 27 cm [10,6 in]
Product Width 87 mm [3,4 in]
Product Height 27 mm [1,1 in]
Weight of Product 541 g [19,1 oz]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 2 A
Output Voltage 12V DC
Output Current 6 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 72
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.13
Special Notes / Requirements System and Cable Requirements Thunderbolt 2 enabled computer with a Thunderbolt 2 port
Note Dual-display configuration is available when connected to two DisplayPort monitors, or a DisplayPort and a Thunderbolt monitor. Your laptop hardware must support dual-external displays through its Thunderbolt 2 port
A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K)
If connected to a Thunderbolt 1 host port, performance may be limited
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
What's in the Box 1 - Included in Package Thunderbolt 2 dual-video docking station
3.3 ft [1016 mm] Thunderbolt cable
universal power adapter
4 - Included in Package power cords (NA/JP, EU, UK, ANZ)
1 - Included in Package instruction manual

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Drivers/Downloads

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Driver(s):

Manual(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. In the list of extracted files, right-click the Setup.exe file and click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be trying to run the installer from within the zipped file. Complete the instructions in step 2 to extract the files.

  1. Complete the instructions to install the device drivers, and restart your computer when prompted to.
  2. After your computer restarts, connect the device to your computer.

Your computer automatically finishes installing the driver and your device should be ready to use.

Troubleshooting

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. 

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

To output 4K to a DisplayPort display at 60Hz your monitor must support the resolution and refresh rate. If your monitor supports 4K at 60Hz (DP1.2 or higher) you may also need to set the monitor to work at 60Hz.

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

This device outputs DisplayPort video signals. If you have a display or video destination that uses another type of video connection, there are ways that you can convert the video signal or connection. These options are outlined below and organized by the target connection.

Passive and active conversions

The converter that you require depends on the type of DisplayPort video source that you are using. For more information about converting DisplayPort video signals, refer to the following FAQ: https://www.startech.com/faq/DisplayPort_Converter_DP_Multi_Mode.

Target connection Passive conversion Active conversion
VGA N/A DisplayPort to VGA: https://www.startech.com/AV/Displayport-Converters/DP-VGA/.
DVI

DisplayPort to DVI: https://www.startech.com/AV/Displayport-Converters/DP-DVI/?filter_CONVERTTYPE=Passive.

DisplayPort to DVI: https://www.startech.com/AV/Displayport-Converters/DP-DVI/?filter_CONVERTTYPE=Active.
HDMI DisplayPort to HDMI: https://www.startech.com/AV/Displayport-Converters/DP-HDMI/?filter_CONVERTTYPE=Passive. DisplayPort to HDMI: https://www.startech.com/AV/Displayport-Converters/DP-HDMI/?filter_CONVERTTYPE=Active.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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