USB-C to HDMI Adapter with 4K 30Hz - Black

USB Type-C™ to HDMI Converter | Thunderbolt™ 3 Compatible | DP Alt Mode

Product ID: CDP2HD

2.8 stars (12 reviews) |
  • Obtain high performance picture quality from your USB-C™ device with support for UHD video resolutions up to 4K 30Hz
  • Connect easily with the reversible USB-C connector
  • Compatible with Thunderbolt 3 and USB Type-C with DisplayPort™ Alt Mode
Your price
€32.99 EUR excl. VAT
€39.59 EUR incl. VAT

This USB-C to HDMI adapter lets you to output 4K video and audio from the USB Type-C port on your laptop to an HDMI display or projector. The adapter works with USB 3.1 or Thunderbolt 3 Type-C devices that pass a DP video signal, such as your MacBook Pro, Chromebook or 2018 iPad Pro.  

This video adapter is also available in white (CDP2HDW). 

Enjoy High-Definition Resolution up to 4K at 30Hz 

This adapter lets you harness the video capabilities from your computer's USB-C connection, to deliver the astonishing quality of UHD to a 4K 30Hz display.  

You can achieve an output resolution of up to 3840 x 2160p at 30Hz, perfect for performing high-resolution tasks. Plus, the USB-C display adapter is backward compatible with 1080p monitors and displays, making it a great accessory for any workspace application. 

Hassle-Free Connection to Your USB Type-C Laptop 

This HDMI converter lets you use the versatile USB Type-C port on your portable device. USB-C is a reversible connector, so you can plug it to your device in any direction. Plus, it’s Thunderbolt 3 compatible, providing a hassle-free connection to your Windows or Mac based Thunderbolt 3 computer.  

Lightweight Design Makes it the Perfect Travel Companion  

This compact, lightweight USB-C video adapter is easy to carry in your laptop bag. It's ideal for BYOD (Bring Your Own Device) applications at the office and is compatible with any device that supports USB-C DP Alt Mode. 

 

CDP2HD is backed by a 2-year StarTech.com warranty and free lifetime technical support. 

Applications

  • Connect your laptop to a provided HDMI display at work
  • Deliver presentations from USB-C laptops to HDMI displays
  • Connect an HDMI monitor to your USB-C laptop as a secondary display

Partner Numbers

  • Ingram Micro France V933626
  • Tech Data - France 4428168
  • UPC 065030862615

Compatibility

  • OS Independent logo

Specifications

Warranty Information Warranty 3 Years
Connector(s) Connector A 1 - USB-C (24 pin) DisplayPort Alt Mode
Connector B 1 - HDMI (19 pin)
Environmental Operating Temperature 0° C to 45° C
Storage Temperature -20° C to 60° C
Humidity 25-85%
Hardware AV Input USB-C
Ports 1
AV Output HDMI - 1.4
Audio Yes
Chipset ID Parade - PS171
STMicroelectronics - STM32F072CBU6
Packaging Information Package Height 10 mm [0.4 in]
Package Length 22 cm [8.7 in]
Shipping (Package) Weight 0.0 kg [0.1 lb]
Package Width 20 cm [7.9 in]
Performance Audio Specifications HDMI - 7.1 Channel Audio
Maximum Cable Distance To Display 15200
Video Revision HDMI 1.4
Maximum Digital Resolutions 3840 x 2160 (Ultra HD 4K) @30hz
Supported Resolutions 1024x768
1280x720 (High-definition 720p)
1920x1080 (High-definition 1080p)
1920x1200
2560x1440
2560x1600
3840 x 2160 (Ultra HD 4K) @30hz
Wide Screen Supported Yes
Physical Characteristics Weight of Product 22 g [0.8 oz]
Color Black
Material Plastic
Cable Length 67 mm [2.6 in]
Product Length 14.7 cm [5.8 in]
Product Width 23 mm [0.9 in]
Product Height 0.9 cm [0.4 in]
Special Notes / Requirements System and Cable Requirements Your USB-C port must support DisplayPort over USB-C (DP Alt mode) in order to work with this adapter.
What's in the Box Included in Package 1 - USB-C to HDMI adapter

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Drivers/Downloads

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Frequently Asked Questions

Troubleshooting

When you troubleshoot issues with a video adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video adapter

  • Video source (such as a DVD player or computer)

  • Video destination (such as a monitor or projector)

To test your setup components, try the following:

  • Use the cable, video adapter, video source, and video destination in another setup to see if the problem is with the components or the setup.

  • Use a different cable, video adapter, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

  • Remove the video adapter from your setup and test to make sure that the video source and video destination work together without the video adapter.

  • Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, adapter, and destination all need to support the resolution that you are using.

The error “Out of Range” normally means that the resolution being output by the computer is not compatible with the display. Try lowering the resolution to see if that helps resolve the issue.  You may need to connect another monitor or restart the computer or source to accomplish this.

Before You Buy

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

This USB-C device requires that all of the following components support alternate modes:

  • The USB-C host connection (for example, a computer and its port)
  • The USB-C cable
  • The USB-C device (for example, a hard drive docking station)

If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

Installation

This device is plug and play. It does not use any drivers, and does not require any setup tasks other than plugging in the source (for example, a computer) and the destination (for example, a monitor).

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(12 reviews)
2.8 out of 5 stars
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1 - 12 of 12 Reviews
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(5 Stars)

works like a charm

By: Bermic - 04/19/2016
plugged it in on a lenovo Yoga 900, sound en image quality is perfect
| Helpful?
(1 Stars)

Didn't work with Toshiba or Lenovo laptops

By: Tatcom - 09/24/2017
This adapter did not work with either a Toshiba Satellite or Lenovo Think Pad. Tested cables and monitor and they both worked. Problem is the Startech. The support page on Startech was not helpful. It said the device was plug and play.
| Helpful?
Malcolm, Customer Support on 9/27/2017 11:22:35 AM
Thanks for sharing your experience with us. We hope we can help. This adapter works with USB-C devices that pass a DisplayPort video signal. Since not all laptops with USB-C have this capability, it would be helpful to know the exact model of systems you tried. We also sent an email to you at the address provided with your review. We have Technical Support Advisors available 24 hours, 5 days a week.
(2 Stars)

Partially works

By: cwing - 11/09/2017
I've used this specific adapter with a new Macbook Pro. I have connected to 3 different HP Envy32 B&O displays, and two flat screen TVs. Display quality is on par for all tested displays, but audio is choppy when only connecting to the display sound. TV audio works fine. After testing another USBC to HDMI converter with the same display audio works fine.
| Helpful?
Brian, Customer Support on 11/9/2017 12:15:03 PM
Thanks for sharing your review. We're very sorry about the audio problem you encountered. If the problem happens on multiple computers, the adapter is likely faulty. We'd be happy to replace it for you. One of our Technical Advisors can help start that process. To connect with one, just click Support at the top of this page then choose email, chat, or phone.
(1 Stars)

MacBook Pro users beware

By: kms1 - 11/09/2017
When plugged in the monitor flickers. Does not matter the display type.
| Helpful?
Brian, Customer Support on 11/10/2017 11:37:09 AM
Thanks for letting us know about the flickering. We're very sorry for the technical difficulty. We'd like to make sure you have the latest software and firmware updates from Apple for your Mac. If the issue continues, our Technical Advisors can help troubleshoot the situation with you. To connect with one, please click Support at the top of this page then choose email, chat, or phone.
(5 Stars)

USB-C to Dispaly Port Adapter Made Easy

By: Kentucky1292 - 12/27/2017
This adapter was reliable and easy to use with my Dell laptop and tested on both my Dell and Samsung displays. The video and audio sync was flawless. The 4K video was brilliant and crisp. What is in the box: 1- USB-C to Display Port Adapter Note: “I received this product in exchange for an unbiased review.”
| Helpful?
(5 Stars)

Great adapter for the go bag!

By: Shawn02 - 04/17/2018
Works great, no issues. Its now part of my company's travel presentation kit allowing us connectivity to whatever devices we encounter on-site. Disclaimer: I received this product in exchange for an unbiased review.
| Helpful?
(5 Stars)

Great simple dongle, works well

By: NickD_CA44 - 05/10/2018
I have tested this USB-C to HDMI dongle on several Lenovo laptops and my Galaxy S8 phone, with different 4k TV's, monitors and projectors without any issues. The dongle comes in a large zip logs bag without any padding or instructions. It must be a very durable product to bounce around a zip lock bag without any issues. The dongle is about the length of a pen and the larger HDMI end makes up about half the length. The HDMI end is made of shiny black plastic which was scratched all over within minutes of handling it. The cable and USB-C end are made of premium soft plastic and the cable is flexible while remaining sturdy. When I connected the dongle to my computer or phone it was immediately detected and started working within 5 to 10 seconds on first attempt then about 2-3 seconds on subsequent attempts. No installation was need and I didn't even need to click ok to anything. This is a great dongle, by far my favorite USB-C adaptor and try to keep with me as much as possible. I have started leaving it in my jacket pocket permanently as it works well for sharing my phone screen. I received this product in exchange for an unbiased review.
| Helpful?
(5 Stars)
By: Vasu - 08/30/2018
| Helpful?
(2 Stars)

Works great until it fails

By: nitrane - 08/30/2018
We bought 10 of these adapters for iMacs in our college and 4 have already failed. They become intermittent having the hdmi output going up/down/up/down etc... We replaced them with a longer Startech usbc to hdmi cable which might reduce the stress on the usbc connector.
| Helpful?
Sam, Customer Support on 9/4/2018 9:26:00 AM
We're sorry to hear about this problem with CDP2HD. It's unusual to see so many problems with this product. If this problem consistently happens with an individual computer, we recommend ensuring that your graphics drivers are fully up-to-date. If this doesn't fix the issue, we'd like to go through some troubleshooting steps to help find the root cause and, if needed, provide replacement units under CDP2HD's 2-year warranty. It looks like you're already in touch with one of our Technical Advisors, and we'll be happy to help provide a fix for this problem.
(1 Stars)

I cannot get it to work

By: Wendy - 03/29/2020
Does this work with HP laptops using Windows 10? I connected it to my new laptop and to an HDMI cable and it will not work. Can I get some help?
| Helpful?
Matt, Customer Support on 4/1/2020 1:19:14 PM
Hello Wendy, We're sorry to hear about the difficulties you're having with our CDP2HD. This adapter should work with any computer that has a USB-C with DP-Alt mode support. We've reached out at the email address provided to help look into this with you. If you have any questions in the mean-time, please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
(1 Stars)

No luck on Lenovo P52s

By: Nmar - 04/23/2020
I just received a brand new item to have a dual monitor setup for the home office. Unfortunately it does not appear to output any signal whatsoever. I have tried numerous things and still have had no success getting this to display via HDMI.
| Helpful?
Matt, Customer Support on 4/28/2020 10:29:31 AM
It's important to us that our customers have a positive experience with our products and we're sorry to hear about the difficulties you've had trying to use our CDP2HD. This adapter should work with any computer that has USB-C with DP-Alt (DisplayPort Alternative) mode and the Lenovo ThinkPad P52S has a Thunderbolt 3 port and a USB-C port with DP-Alt mode. The CDP2HD comes with a 3-year warranty and free lifetime technical support and we'd be happy to help fix this for you. Please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
(1 Stars)

Not working with HP?

By: Ben J - 04/28/2020
Hiya, I just bought this adaptor to extend my laptop to another screen whilst working from home. When i plug the USB-C input into my HP laptop, an error message pops up telling me that the device has 'malfunctioned.' I've tried to see if anything happens if I connect it with the TV and comp, but no luck. Could I get some advice on how to solve this problem please? Thanks Ben
| Helpful?
Stacey, Customer Support on 4/30/2020 3:07:54 PM
Hi Benjamin, we are reaching out via the e-mail you provided to assist. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support for your CDP2HD via www.startech.com/chat or by calling 1-800-265-1844.
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