16-Port USB-to-Serial Adapter Hub

Convert a USB port into 16 RS232 serial ports in an industrial rack-mountable chassis - and daisy chain multiple hubs for a scalable solution

Product ID: ICUSB23216FD

0 stars (0 reviews) |
  • Gain 16 RS232 serial port interfaces through a single USB port
  • Connect multiple hubs together through daisy chain functionality
  • 921.6Kbps baud per port
Your price
$12,683.43 MXN
VAT included in the price

Here’s an easy and cost-efficient way to add RS232 serial capability to your industrial setting. This 16-port USB-to-serial adapter hub features a sturdy, rack-mountable chassis, and supports daisy chaining, so you can connect multiple hubs together to increase your serial device port count.

A scalable solution for changing needs

This rack-mountable USB serial hub (FTDI) lets you add 16 serial ports (RS232), with full control from your desktop or laptop computer system using a single USB port. The daisy-chain function gives you a cost-effective and scalable way to increase your serial port count and expand as your needs grow, without investing in a higher cost serial hub.

Providing full control of your serial components from a single device, the USB serial hub is ideal for a multitude of applications including: industrial automation, self-serve automated kiosks, and monitoring of cameras and security systems.

Built-in convenience

The hub features COM port retention, which retains the assigned serial COM port values. This ensures that the same values are automatically re-assigned to the port provided by the adapter, in the event it is disconnected and re-connected to the host computer.

The hub features a reliable FTDI USB-to-serial chipset, which provides easy installation into a broad range of operating systems.

Meets the demands of industrial environments

With its all-metal chassis, this rugged, rack-mountable hub fits into standard 19-inch server storage racks to provide an efficient industrial serial solution. It supports an extended operating temperature range of -40°C to 85°C (-40°F to 185°F), ensuring reliable performance even in the harshest environments. The USB-serial hub includes both an AC adapter and terminal block power, providing versatile power options.

The ICUSB23216FD is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Ideal for industrial automation on factory and manufacturing floors
  • Provides full control of your server room serial components from a single device
  • Control and monitoring of surveillance and security cameras and systems
  • Self-service automated machines and kiosks (grocery, airport) to control serial devices such as scales, touchscreens, magnetic card readers, bar code scanners, receipt printers, label printers
  • POS control of keyboards, cash drawers, receipt printers, card readers and card swipes, scales, and elevated displays on poles
  • Bank teller workstations, in either full-profile or low-profile versions, to control serial devices such as cash drawers, card readers and card swipes, printers, keypads and pin pads, pen pads

Partner Numbers

  • Ingram Mexico A8401HD
  • UPC 065030864763

Compatibility

  • Windows 8 logo
  • Linux logo
  • Windows 7 logo
  • Windows Server 2012 logo
  • Windows 10 logo
  • macOS Sierra (10.12) logo
  • macOS Mojave (10.14) logo
  • Windows Server 2019 logo
  • macOS High Sierra (10.13) logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
Windows® CE (4.2, 5.0, 6.0), XP Embedded, 98SE, 2000, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016, 2019
macOS 10.6 to 10.15, 11.0
Linux Kernel 3.0.x - 5.4.x (LTS Versions Only)

Specifications

Warranty Information Warranty 2 Years
Connector(s) 16 - Connector Type(s) DB-9 (9 pin, D-Sub)
1 - Connector Type(s) USB B (4 pin)
Environmental Operating Temperature -40°C to 85°C (-40°F to 185°F)
Storage Temperature -65°C to 150°C (-85°F to 302°F)
Humidity 20~80% RH (Non-condensing)
Hardware Ports 16
Interface Serial
Bus Type USB 2.0
Port Style External Hub
Chipset ID FTDI - FT232RL
Indicators 16 - LED Indicators Data Receive
Data Transmit
Packaging Information Package Height 2.4 in [61 mm]
Package Length 17.8 in [45.1 cm]
Shipping (Package) Weight 5.1 lb [2.3 kg]
Package Width 8.5 in [21.5 cm]
Performance Maximum Data Transfer Rate 480 Mbps
Serial Protocol RS-232
Max Baud Rate 921.6 Kbps
Data Bits 7, 8
FIFO 256 Bytes
Parity Odd, Even, Mark, Space, None
Stop Bits 1, 2
MTBF 49,337 hours
Physical Characteristics Color Black
Material Steel
Product Length 16.9 in [43 cm]
Product Width 4.7 in [12 cm]
Product Height 1.8 in [45 mm]
Weight of Product 3.4 lb [1.6 kg]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1.5 A
Output Voltage 12V DC
Output Current 3 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 36
Software OS Compatibility Windows® CE (4.2, 5.0, 6.0), XP Embedded, 98SE, 2000, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016, 2019
macOS 10.6 to 10.15, 11.0
Linux Kernel 3.0.x - 5.4.x (LTS Versions Only)
What's in the Box 1 - Included in Package 16-port USB to RS232 hub
USB cable
2 - Included in Package rack mounting brackets
8 - Included in Package rack mounting screws
2 - Included in Package DIN rail mounting brackets
4 - Included in Package DIN rail mounting screws
washers
nuts
1 - Included in Package universal power adapter (NA/JP, EU, UK, ANZ)
driver CD
terminal block plug
quick-start guide

Accessories

MXT100

6ft Straight Through Serial Cable - DB9 M/F

Extend your EGA monitor cable or mouse cable by 6ft

Your price
$211.11 MXN
VAT included in the price
USB2HAB2RA3

3 ft A Right Angle to B Right Angle USB Cable - M/M

Connect USB 2.0 peripherals to your computer, for installation in narrow spaces

Your price
$238.95 MXN
VAT included in the price
USB2HAB10

10 ft USB 2.0 Certified A to B Cable - M/M

Connect USB 2.0 peripherals to your computer

Your price
$211.11 MXN
VAT included in the price
SCNM9FM

10 ft DB9 RS232 Serial Null Modem Cable F/M

Transfer files via serial connection

Your price
$228.51 MXN
VAT included in the price
MXT100FF

6 ft Straight Through Serial Cable - DB9 F/F

Connect two DB9 equipped serial devices

Your price
$212.27 MXN
VAT included in the price

Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)

Driver(s):

Manual(s):

Datasheet

Product Support

Talk to an Advisor

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)

Frequently Asked Questions

Installation

Some driver installation packages may require you to disable driver signature enforcement in Windows 8, which will allow unsigned driver packages to be installed on your system.

Note: Before you continue, save any open documents and close all open programs.

To disable driver signature enforcement, complete the following:

  1. Press the Windows key + C.
  2. Click Settings > Change PC Settings.
  3. In the left pane, click General.
  4. In the right pane, under Advanced startup, click Restart now.

When your system finishes restarting, complete the following:

  1. Click Troubleshoot > Advanced options > Startup Settings > Restart.
  2. Press 7.

When your computer restarts, driver signature enforcement will be disabled and you can install your drivers.

Note: When you restart your computer after you install your drivers, driver signature enforcement will be enabled again. This does not prevent your newly installed drivers from working, but does prevent any other unsigned drivers from being installed until driver signature enforcement is disabled.

Some driver installation packages may require you to disable driver signature enforcement in Windows 8.1, which will allow unsigned driver packages to be installed on your system.

Note: Before you continue, save any open documents and close all open programs.

To disable driver signature enforcement, complete the following:

  1. Press the Windows key + C.
  2. Click Settings > Change PC Settings.
  3. In the left pane, click Update & Recovery.
  4. In the left pane, click Recovery.
  5. Under Advanced startup, click Restart now.

When your system finishes restarting, complete the following:

  1. Click Troubleshoot > Advanced options > Startup Settings > Restart.
  2. Press 7.

When your computer restarts, driver signature enforcement will be disabled and you can install your drivers.

Note: When you restart your computer after you install your drivers, driver signature enforcement will be enabled again. This does not prevent your newly installed drivers from working, but does prevent any other unsigned drivers from being installed until driver signature enforcement is disabled.­­­­­­­

You may need to disable Driver Signature Enforcement in Windows 10 to use some driver installation packages. When you disable this feature, you can install unsigned driver packages on your computer.

Note: Before you continue, save any open documents and close all of your programs. You will need to restart your computer to disable Driver Signature Enforcement.

To disable Driver Signature Enforcement, complete the following:

  1. Click the Windows icon in the taskbar.
  2. Click Power.
  3. Press and hold the Shift key and click Restart.

After your computer finishes restarting, complete the following:

  1. Click Troubleshoot Advanced Options Startup Settings > Restart.
  2. Press 7.   

When your computer finishes restarting, Driver Signature Enforcement will be disabled and you can install the drivers.

Note: When you restart your computer after you install your drivers, driver signature enforcement will be enabled again. This does not prevent your newly installed drivers from working, but does prevent any other unsigned drivers from being installed until driver signature enforcement is disabled.­­­­­­­

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Open the appropriate folder for your operating system.
  3. Right-click Setup.exe. 
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Open the appropriate folder for your operating system.
  3. Double-click Setup.exe.
  4. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.

Troubleshooting

Older applications that use serial communication often use legacy hardware addresses that do not work with PCI, PCIe, or USB to Serial products. We recommend contacting the software provider/support team to check if this is the case.

When you troubleshoot issues with a serial device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Serial cables

  • Serial ports

  • Serial devices

To test your setup components, try the following:

  • Use the serial cable, serial port, and serial device in another setup to see if the problem is with the components or the setup.

  • Use a different serial cable, serial port, and serial device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the serial ports and serial device, it is recommended that you do the following:

  • Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Ports (COM & LPT).

  • Make sure that the COM port number is the correct number for the serial device and that the software being used to connect the computer to the serial device uses the correct COM port number. 

  • If the device is listed with an error, follow the instructions on the website to reinstall the drivers.

Note: Some serial devices work only if the COM port number is between a certain range. For example, COM1 to COM4.

To check whether or not an RS-232 serial port is working, perform an RS-232 loopback test by doing the following:

  1. If your serial port is not female, convert it by taking a female/female cable or gender changer and plugging it into the serial port.
  2. Take a metal paperclip or wire and cross pins 2 and 3. If you look closely at the female end, the pins should be numbered.
  3. Open a telnet session on the COM port number of the device that you are testing. To find out the COM port number, refer to the following FAQ: https://www.startech.com/faq/com-port-listing-windows.

Note: To open a telnet session on the COM port, you need a telnet client like PuTTY or Hyper Terminal. Windows XP comes with Hyper Terminal.

  1. When the session is open, anything you type into it you should see. The loopback test fails when you cannot see what you are typing.

If the loopback test fails, make sure that the serial cable or gender changer that you are using works and that the adapter is in the correct port. 

You can check multiple ports at the same time by opening multiple sessions, putting the loopback adapter on one port, and trying to type into each session.  When you can see what you are typing, you know that the COM port is working and you can see which port number the physical serial port is. Close the window for the port that you just tested to speed up the testing of the remaining serial ports.

For products related to this article, click here.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Common Issues

Use a USB to Serial product that features COM Port Retention.  These products will store settings that are unique to the connected device in non-volatile memory, allowing you to retain the desired settings regardless of the USB Port to which the adapter is connected.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(0 reviews)
0 out of 5 stars
  • 5 (0)
  • 4 (0)
  • 3 (0)
  • 2 (0)
  • 1 (0)
Tell us what you think of this product.
Need a little help getting started?

Check out our review guidelines.

Feedback Back to top