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Why is my SFP Transceiver not working with my Network Device?

Ensure the Network Device is running a compatible Firmware Version on a compatible Operating System. Please consult the manufacturer of the Network Device for more information regarding the minimum required or recommended system software.

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This FAQ applies to these products:
0231A0A6-ST 0231A0A8-ST 10050-ST 10051-ST 10052-ST 10056-ST 10056H-ST 10057-ST 10057H-ST 10065-ST 10070H-ST 10301-ST 10301-T-ST 10302-ST 10303-ST 10319-ST 10338-ST 10G-SFPP-BXD-40K-ST 10G-SFPP-BXD-ST 10G-SFPP-BXU-40K-ST 10G-SFPP-BXU-ST 10G-SFPP-LR-ST 10G-SFPP-LRM-ST 10G-SFPP-SR-ST 40G-QSFP-LR4-ST 40G-QSFP-SR4-ST 40GBASE-LR4-ST 44W4408-ST 455886-B21-ST 455889-B21-ST 57-0000075-01-ST 57-0000076-01-ST 720187-B21-ST 747698-B21-ST 95Y0549-ST AR-SFP-10G-LR-ST AR-SFP-10G-SR-ST AR-SFP-10G-SRL-ST AR-SFP-10G-T-ST AR-SFP-1G-LH-ST AR-SFP-1G-LX-ST AR-SFP-1G-SX-ST AR-SFP-1G-T-ST BRSFP-1GECOPR-ST SFPCMM1M SFPCMM2M SFPCMM3M SFPCMM5M CG-ST CTPSFP1GELXS CTPSFP1GESXS CTPSFP1GETST E1MG-TX-ST EG3B0000086-ST EG3B0000087-ST EG3C0000086-ST EG3C0000087-ST EG3D0000086-ST EW3A0000710-ST EW3A0000711-ST EW3A0000712-ST EW3B0000710-ST EW3F0000710-ST EW3P0000557-ST EW3P0000558-ST EW3P0000559-ST EW3Z0000585-ST EW3Z0000586-ST EW3Z0000587-ST FET-10G-ST GLCTEST SFP10GSRST SFPC1110 SFPF1302C SFPG1320C SFPGESST SFPGLCLHSMST SFPGLCSXMMST SFPSXMM J9150A-ST J9150D-ST J9151A-BX-D-ST J9151A-BX-U-ST J9151A-ST J9151D-ST J9151E-ST J9152A-ST J9152D-ST J9153A-ST J9153D-ST JD092A-ST JD092B-ST JD093A-ST JD093B-ST JD094A-ST JD094B-BX-D-ST JD094B-BX-U-ST JD094B-BX40-D-ST JD094B-BX40-U-ST JD094B-BX60-D-ST JD094B-BX60-U-ST JG234A-ST JG325A-ST JG325B-ST JG661A-ST JG709A-ST LX-ST 3CSFP91ST 453154B21ST 455883B21ST 813874B21ST AJ716BST AJ717AST EXQSFP4050CM EXSFP10GE1M EXSFP10GEDA3 EXSFP10GEDA5 EXSFP10GELRS EXSFP10GESRS EXSFP1GELXST EXSFP1GESXST EXSFP1GETST GLCEXSMDST GLCLHSM10PST GLCLHSMD10ST GLCLHSMDST GLCLXSMRGDST GLCSXMM10PST GLCSXMMDST GLCSXMMRGDST GLCT10PKST GLCTST GLCZXSMRGDST J4858C10PKST J4858CST J4859C10PKST J4859CST J8177C10PKST J8177CST J9281BST J9283BST J9285BST JD089BST JD094BST JD095CST JD096CST JD097CST JD118BST JD119BST JG081CST JG326AST MASFP10GBLR MASFP10GBSR MASFP1GBLX10 MASFP1GBSXST MASFP1GBTXST QFXQSFPDAC1M QFXQSFPDAC3M QSFP40GAC7M QSFP40GAO10M QSFP40GAO15M QSFP40GAO30M QSFP40GAO7M QSFP40GLR4S QSFP40GLR4ST QSFP40GPC05M QSFP40GPC1M QSFP40GPC3M QSFP40GPC5M QSFP40GSR4ST QSFP40LR4ST QSFP40SR4ST QSFP4SFP10C5 QSFP4SFPPC1M QSFP4SFPPC2M QSFP4SFPPC3M QSFP4X10AO15 QSFP4X10GAO3 QSFP4X10GAO5 QSFP4X10GAO7 QSFPH40GAC10 QSFPH40GACU5 QSFPH40GACU7 QSFPH40GAO15 QSFPH40GCU05 QSFPH40GCU1M QSFPH40GCU3M QSFPH40GCU5M QSFPMM2M SFP1000BXDST SFP1000BXUST SFP1000EXST SFP1000LHST SFP1000LXST SFP1000SXST SFP1000TXST SFP1000ZXST SFP100BBXDST SFP100BBXUST SFP100BEXST SFP100BFXST SFP100BLHST SFP100BLXST SFP100BZXST SFP10GAC10M SFP10GAOC3M SFP10GBBXDST SFP10GBBXUST SFP10GBERST SFP10GBLRMST SFP10GBLRST SFP10GBSRST SFP10GBTCST SFP10GBTST SFP10GBZRST SFP10GLRMST SFP10GLRSST SFP10GLRST SFP10GPC05M SFP10GPC1M SFP10GPC2M SFP10GPC3M SFP10GPC5M SFP10GSRSST SFP10GSRXST SFP1GELXST SFPH10GBC05M SFPH10GBCU15 SFPH10GBCU25 SFPH10GBCU6M PLUS-LR-ST PLUS-SR-ST PLUS-T-ST QSFP-40G-CSR4-ST QSFP-40G-LR4-AR-ST QSFP-40G-SR4-AR-ST QSFP-40G-SR4-S-ST QSFP-40G-XSR4-AR-ST QSFP-40GE-LR4-ST QSFP40GESR4E QSFP40GLR4ES RX10KMSFPST RX550MSFPST RX70KMSFPST RXFXSMSFPST RXGETSFPST SFP-10G-BX-D-20-ST SFP-10G-BX-D-40-ST SFP-10G-BX-D-60-ST SFP-10G-BX-U-20-ST SFP-10G-BX-U-40-ST SFP-10G-BX-U-60-ST SFP-10G-BX20D-I-ST SFP-10G-BX20U-I-ST SFP-10G-BX60D-I-ST SFP-10G-BX60U-I-ST SFP-10G-BXD-I-ST SFP-10G-BXU-I-ST SFP-10G-ER-ST SFP-10G-LR-40-ST SFP-10G-ZR-S-ST SFP-10GB-BX-D-20-ST SFP-10GB-BX-U-20-ST SFP-10GBASE-LR-ST SFP-10GBASE-LRM-ST SFP-10GBASE-SR-ST SFP-TX-ST SFP100MFXEMS SFP10GBX10DS SFP10GBX10US SFP10GBX40DS SFP10GBX40US SFP10GEREMST SFP10GLREMST SFP10GLRMEMS SFP10GSREMST SFP10GUSREMS SFP10GZREMST SFP1FEFXST SFP1GBX10DES SFP1GBX10UES SFP1GBX40DES SFP1GBX40UES SFP1GEFEETST SFP1GELHST SFP1GETST SFP1GLXEMCST SFP1GSXEMCST SFP1GTEMCST SFP1GZXEMCST SFPGE10KT3R4 SFPGE10KT3R5 SFPGE10KT4R3 SFPGE10KT5R3 SFPGE40KT3R5 SFPGE40KT5R3 SFPP10GELRMS SFPP10GELRST SFPP10GESRST SX-ST WSP-Q40GLR4L-ST XBR-000180-ST XBR-000182-ST XBR-000190-ST XG-LR-ST XG-SR-ST
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