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How can I check if my USB device is properly detected by Mac OS?

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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This FAQ applies to these products:
2SD4FCRU3 2SD4FCRU3C CFASTRWU3C DK30CH2DPPD DKT30CHV DKT30CHVW DKT30CSDHPD DKT30CSDHPD3 FCREADHCU3 FCREADMICRO3 FCREADU3HC FCREADUOTGDB ICUSB1284 ICUSB128410 ICUSB1284D25 ICUSB232 ICUSB23216F ICUSB23216FD ICUSB2321F ICUSB2321FIS ICUSB2322F ICUSB2322I ICUSB2322RJ ICUSB2324 ICUSB2324852 ICUSB2324I ICUSB2328 ICUSB2328I ICUSB232C2 ICUSB232DB25 ICUSB232FTN ICUSB232PRO ICUSB232SM3 ICUSB232V2 ICUSB422 ICUSBAUDIO ICUSBAUDIO2D ICUSBAUDIOB ICUSBAUDIOMH MSDREADU2OTG MSDREADU3C MSDREADU3CA MST30C2DPPD NOTECONS02 S2510BMU33 S2510BMU33CB S2510BPU33 S2510BPU337 S2510BU3ISO S2510BU3PW S2510BU3PWPS S2510SM12U33 S252SMTB3 S3510BMU33 S3510BMU33B S3510BMU33ET S3510BMU33T S3510SMU33 S3510WMU33T S3520BU33ER S3520WU33ER S352BMU3N S352BU313R S352BU33HR S352BU33RER S355BU33ERM S358BU33ERM SAT2510B12U3 SAT2510BU2 SAT2510BU2E SAT2510BU32 SAT2510SCB SAT2510U2 SAT2510U2E SAT2510U3REM SAT2510U3S SAT32M225 SAT32MSAT257 SAT3510BU2E SAT3510BU2V SAT3510BU3 SAT3510U2V SAT35401U SATADOCK22UE SATDOCK22RE SATDOCK22U3S SATDOCK2REU3 SATDOCK4U3E SATDOCK4U3RE SATDOCKU3E SATDOCKU3S SATDOCKU3SEF SDMSDRWU3AC SDOCK1EU3P2 SDOCK2U313 SDOCK2U313R SDOCK2U33 SDOCK2U33EB SDOCK2U33HFB SDOCK2U33HFW SDOCK2U33RE SDOCK4U33 SDOCK4U33E SDOCKU313 SDOCKU33BV SDOCKU33EBV SDOCKU33HB SLMSOPTB SM21BMU31C3 SV211DPUA SV211HDUA SV211USB TB2DOCK4K2DP TB2DOCK4KDHC TBDOCKHDPBC UNI2510U2V UNIDOCK2U UNIDOCK3U UNIDOCKU33 UNIDUPDOCK US1GC301AU US1GC303APD US1GC30A US1GC30B US1GC30PD US1GC30W USB2100 USB21000S2 USB31000S2H USB31000SA USB31GEHD USB3DDOCKFT USB3DOCKH2DP USB3DOCKHDPC USB3SDOCKDD USB3SDOCKHD USB3SDOCKHDV USB3SMDOCK4K USB3SMDOCKHV USB3SMDOCKV USB3VDOCKD USB3VDOCKH USB56KEMH2
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