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How do I confirm that Windows detects my USB device?

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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Additional Resources

This FAQ applies to these products:
2SD4FCRU3 2SD4FCRU3C CFASTRWU3C DK30CH2DPPD DKT30CHV DKT30CHVW DKT30CSDHPD DKT30CSDHPD3 DKWG30DPHPD FCREADHCU3 FCREADMICRO3 FCREADU3HC FCREADUOTGDB ICUSB1284 ICUSB128410 ICUSB1284D25 ICUSB232 ICUSB2321284 ICUSB23216F ICUSB23216FD ICUSB2321F ICUSB2321FIS ICUSB2321X ICUSB2322F ICUSB2322I ICUSB2322RJ ICUSB2324 ICUSB2324852 ICUSB2324I ICUSB2324X ICUSB2328 ICUSB2328I ICUSB232C2 ICUSB232DB25 ICUSB232FTN ICUSB232PRO ICUSB232SM3 ICUSB232V2 ICUSB422 ICUSBAUDIO ICUSBAUDIO2D ICUSBAUDIO7 ICUSBAUDIO7D ICUSBAUDIOB ICUSBAUDIOMH MSDREADU2OTG MSDREADU3C MSDREADU3CA MST30C2DPPD NOTECONS02 SATADOCK22UE SATDOCK22RE SATDOCK22U3S SATDOCK4U3E SATDOCKU3E SATDOCKU3S SATDOCKU3SEF SDMSDRWU3AC SDOCK2U313 SDOCK2U313R SDOCK2U33 SDOCK2U33EB SDOCK2U33HFW SDOCK4U33 SDOCK4U33E SDOCKU313 SDOCKU33BV SDOCKU33EBV SDOCKU33EF SDOCKU33HB SM21BMU31C3 ST3300GU3B ST3300U3S TB2DOCK4K2DP TB2DOCK4KDHC TB3DK2DPW TBDOCKHDPBC UNIDOCK2U UNIDOCK3U UNIDOCKU33 US1GC30A US1GC30B US1GC30PD US1GC30W USB2100 USB21000S2 USB2106S USB2DVIE2 USB2DVIE3 USB2DVIPRO2 USB2HDCAPM USB2VGAE2 USB2VGAE3 USB2VGAPRO2 USB300WN2X2C USB31000NDS USB31000S USB31000S2H USB31000SA USB31000SPTB USB31000SPTW USB31000SW USB31GEHD USB32000SPT USB32DP4K USB32DPPRO USB32DVIEH USB32DVIPRO USB32HD4K USB32HDDVII USB32HDE USB32HDEH USB32HDEH3 USB32HDES USB32HDPRO USB32VGAE USB32VGAEH USB32VGAEH3 USB32VGAES USB32VGAPRO USB32VGAV USB3DDOCKFT USB3DOCKH2DP USB3DOCKHDPC USB3SDOCKDD USB3SDOCKHD USB3SDOCKHDV USB3SMDOCK4K USB3SMDOCKHV USB3SMDOCKV USB3VDOCKD USB3VDOCKH USB433WACDB USB56KEMH2
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