Product ID: SU2DUPERA11
This versatile drive duplicator and eraser lets you clone and erase both USB-based storage devices and 2.5-inch and 3.5-inch SATA SSDs and HDDs, without having to connect to a computer. Ideal for IT professionals and system administrators, this versatile device helps you manage your file and data storage more efficiently, providing both 1:1 copying and cross-interface duplication.
As a drive cloner, this unit lets you easily copy SATA and USB drives without having to connect to a computer. It enables you to duplicate 1:1 (from SATA to SATA or USB to USB) as well as cross-interface duplication from SATA to USB or USB to SATA. The drive cloner provides four duplication modes, including Quick Copy, All Partitions, Sector-by-Sector (Whole Drive) at speeds of up to 6.6GB/min., and Percentage Copy.
Erase SATA or USB flash drives with ease, without a host computer. As a drive eraser, the SU2DUPERA11 gives you six erase modes including Quick Erase, Single Pass Overwrite (Full Erase), 3-Pass Overwrite (DoD) Erase, 3-Pass Overwrite and Compare, Secure Erase and 7-Pass Overwrite. You can erase a single SATA or USB drive, or two drives simultaneously.
The drive duplicator and eraser features a compact and lightweight design with easy-to-use features. It offers convenient menu navigation buttons and an LCD display that clearly identifies the active duplication or erase mode and task status, to ensure fast and efficient operation.
The SU2DUPERA11 is backed by a StarTech.com 2-year warranty and free lifetime technical support.
|Warranty Information||Warranty||2 Years|
|Connector(s)||2 - Drive Connectors||22 pin SATA Data + Power (7 + 15 pin) Receptacle|
|USB Type-A (4 pin) USB 2.0|
|Environmental||Operating Temperature||5°C ~ 45°C (41°F ~ 113°F)|
|Storage Temperature||-20°C ~ 85°C (-4°F ~ 185°F)|
|Humidity||5% ~ 95% RH|
|Hardware||Number of Drives||2|
|Drive Size||2.5in & 3.5in|
|Compatible Drive Types||SATA|
|USB Flash Drive|
|Chipset ID||Xilinx - Spartan-6|
|Indicators||4 - LED Indicators||Power/Activity|
|Packaging Information||Shipping (Package) Weight||4.2 lb [1.9 kg]|
|Package Length||10.4 in [26.5 cm]|
|Package Width||7.3 in [18.5 cm]|
|Package Height||3.9 in [100 mm]|
|Duplication Modes||System and File|
|Sector by Sector (Whole Drive)|
|Erase Modes||Quick Erase|
|1-Pass Overwrite (NIST SP 800-88 Rev 1 - Clear)|
|3-Pass Erase and Compare|
|Max Drive Capacity||2TB limit for USB & no known limit for SATA|
|Product Length||5.3 in [13.5 cm]|
|Product Width||3.5 in [90 mm]|
|Product Height||1.1 in [29 mm]|
|Weight of Product||16.3 oz [462 g]|
|Power||Power Source||AC Adapter Included|
|Input Voltage||100 - 240 AC|
|Output Voltage||12V DC|
|Center Tip Polarity||Positive|
|Power Consumption (In Watts)||60|
|What's in the Box||1 - Included in Package||SATA/USB duplicator and eraser|
|universal power adapter (NA/JP, UK, EU, ANZ)|
|2 - Included in Package||drive-connector cables|
Provide protection against shocks/impacts to a 3.5in hard drive
Provides safe handling and anti-static protection for most 2.5in hard drives
Turn Virtually any 2.5" SATA or SAS Hard Drive into a 3.5" SATA Drive
Convert an mSATA mini-SSD into a Standard 2.5in SATA SSD
Provide protection against shocks/impacts to a 2.5in hard drive
Use your 2.5in or 3.5in IDE hard drives in a SATA HDD Docking Station
Extends the length your current USB device cable by 6 inches
Extend the reach of your USB 3.0 port by 6 inches
SATA hard drive controllers require a feature called port multiplier to read more than one hard drive per SATA or eSATA port. The port multiplier feature is not standard on many SATA hard drive controllers.
If your computer is only recognizing one of your hard drives, you need to plug the eSATA cable into a SATA controller that includes the port multiplier feature. If none of your current hard drive controllers include this feature, you can add a hard drive controller that does support port multiplier in any available expansion slot (for example, PCI, PCI-Express, PCMCIA, CardBus, or ExpressCard). StarTech.com has hard drive controllers available that support the port multiplier feature. To view the hard drive controllers, click here: http://startech.com/Cards-Adapters/HDD-Controllers/SATA-Cards/?filter_PORTMULTIPLIER=Yes.
If you have a hard drive controller card that does support the port multiplier feature but it is only reading one hard drive at a time, update the drivers of the hard drive controller. To find the most current StarTech.com drivers, click here: http://www.startech.com/Support.
When you troubleshoot issues with a hard drive dock or duplicator, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
When you test the hard drive and hard drive dock or duplicator, it is recommended that you do the following:
Note: For a hard drive duplicator you may need to switch the device to PC mode (if available).
Note: Formatting a hard drive erases all of the data on it. Make sure that you back up all of your data before you reformat the hard drive.
Note: A formatted hard drive will not show up in Computer or My Computer until it has a drive letter assigned to it.
You do not need to format your target hard drive before you begin to duplicate it, because the target hard drive is automatically overwritten during the duplication process.
The hard drive duplicator copies the exact partition from the source drive to the target drive. Since it is required that you use a target drive that is equal or larger in size than the source drive a portion of the target drive appears as free space. You can append free space to the live partition on the target drive so that the full size of the drive can be utilized.
Note: A partition cannot be extended on an operating system drive that is in use. You must extend the partition when it not being used by the operating system, and ideally when it is still connected to the duplicator.
Note: Do not extend a System Reserved partition. Only extend the primary partition, which is typically the largest in size and formatted with NTFS or FAT32.
After you have successfully duplicated a drive and the target drive is still connected to your computer system (for example, through the duplicator), complete the following:
The primary partition on the drive now uses the entire drive area.
StarTech.com hard drive duplicators only read from the source drive and only write to the target drives while in standalone duplication mode . A duplication that fails or halts will not cause a problem with the source drive.
You can use this device to duplicate an internal hard drive with the stand alone duplicator function if you remove the hard drive from the computer and connect it directly to this device.
Some old hard drives (often low capacity as well) may not work because they use an old IDE standard not supported by the duplicator. Use a newer drive to determine if the duplicator works or if the drive is not compatible.
StarTech.com hard drive and flash drive duplicators perform a sector by sector copy, which means that the target drive must be the exact same size (down to the sector) or larger than the hard drive or flash drive that is being copied. During a sector by sector copy, each individual sector is copied over to the target drive, regardless of whether or not any data is present. A 500 GB hard drive with 50 GB of data on it will take the same amount of time to copy as a 500 GB hard drive with 450 GB of data on it.
If you have two hard drives or flash drives that are listed as the same size but are different makes or models, you need to check how large both drives are down to the sector to ensure that the target drive is the exact same size or larger.
Solid-state drives (SSDs) use SATA connectors to access power and transfer data. Any duplicator that can copy to or from SATA hard drives will work with a StarTech.com duplicator.
Note: If you use a dock to duplicate SSDs, keep in mind that the StarTech.com disk duplicators execute a sector by sector read and write. SSDs are rated by a number of reads and writes. Repeated duplication and sector by sector reads and writes of SSDs can reduce the life cycle of the drive.
Software-level encryption on the drive poses no issue to StarTech.com duplicators, as the duplicators copy encrypted data sector by sector over to the new drive.
Hardware-level encryption or BIOS level hard drive locks cause the duplication to halt and fail, as the drive is unable to read or write the sectors that are encrypted.
Duplication of Hidden Protected Area (HPA) Partitions or Extended Industry Standard Architecture (EISA) cause the duplicator to halt and fail, as the drive cannot read and write the protected partitions on the drive.
Note: Our UNIDUPDOCK, SATDOCK22RE and SATDOCK4U3RE do include the ability to copy HPA partitions, but the duplication is still dependent on how the HPA partition is written to the hard drive, whether or not it is encrypted and how it is encrypted.
StarTech.com duplicators were not designed to recover failing or damaged drives. If the duplicator encounters a corrupt or unreadable sector, the duplication halts and fails. If the source drive has bad sectors, use the Read Error Skip feature if your model of duplicator has it; however, if there are too many errors, it may still halt and fail even with this feature. If this happens, you will need third-party recovery software or custom-built recovery hardware to copy from a failing or damaged drive.
To determine if your hard drive will work in this device, on the product page, click the Technical Specifications tab, and do the following:
Before you can access a new or formatted drive in your operating system, you need to initialize it first and then create a partition on the drive. A partition defines an area of the drive to use for storing data. The partition uses a file system (for example, ex-FAT, NTFS, and so on).
Note: You typically only need to initialize a drive if the drive is new. If you cannot find an uninitialized drive in Disk Management, skip the following steps and try to partition your device.
Press the Windows key + R, type compmgmt.msc, and click Run to open Computer Management.
Navigate to Disk Management.
When prompted to, initialize your disk(s). If you are running Windows® 7 or later and are using a drive larger than 2TB, initialize the disk(s) with GPT. If you are running an earlier version of Windows, initialize the disk(s) with MBR. For more information, visit the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=hard-drives#mbr-vs-gpt.
Note: The following steps create an NTFS partition that uses the entire drive space. To use a different file system, select a different option in step 6.
Right-click Unallocated or RAW volume, and select New Simple Volume.
In the New Partition Wizard, click Next.
Select Primary partition.
Leave the partition size set to default, and click Next.
Assign a drive letter or leave it set to the default, and click Next.
Enter the following settings to format the partition:
The new drive should appear in Windows Explorer.
Before you can access a new or formatted drive in your operating system, you need to initialize it first and then create a partition on the drive. A partition defines an area of the drive to use for storing data. The partition uses a file system (for example, HFS+, ex-FAT, NTFS, and so on).
Mac OSX detects a drive that needs to be initialized and automatically prompts you to initialize the drive. If you are prompted to initialize the drive, click Initialize. If you are not prompted to initialize the drive and you cannot find the drive in Finder, you will need to create a partition on the drive.
Note: The following steps create an HFS+ (Mac OS Extended (Journaled)) partition that uses the entire drive space.
To create a partition on a new drive, complete the following:
Navigate to Applications and click Utilities.
Open Disk Utility.
Select the new drive and click the Partition tab.
Click Options and verify that it is set to GUID Partition Table.
Enter a name for the partition.
The drive should now be accessible in Finder.
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