Product ID: ST3300U3S
The ST3300U3S USB 3.0 Gigabit Network Adapter turns a single SuperSpeed USB 3.0 host connection port into an RJ45 Gigabit network port as well as three additional USB 3.0 hub ports.
Unlike a USB 2.0-based adapter, this USB 3.0-based NIC lets you connect to your home or office network at full Gigabit bandwidth, with support for 10/100/1000Mbps. Plus, with support for features such as Jumbo Frames, VLAN tagging and Wake on LAN (WoL), this versatile network adapter offers a comprehensive Gigabit network solution.
On top of Gigabit Ethernet connectivity, the adapter also adds three USB 3.0 hub ports to your system, which allow you to connect external storage or other USB peripherals locally to the host computer. The hub ports support USB 3.0 speeds of up to 5 Gbps, as well as fast charging for mobile devices (e.g. iPhone®, iPad® and most Android™ devices).
Backward compatible with USB 2.0 and USB 1.x standards, the Gigabit Adapter/USB 3.0 hub will still support older USB devices and can also be used with an older system that does not have USB 3.0 ports (network speed limited by USB 1.x/2.0 bus), allowing you to mix and match USB 3.0/2.0/1.x devices. For further portability, the adapters can be used with or without the included external power adapter, eliminating the hassle of having to find an available wall outlet.
Backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 3 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
1 - Connector Type(s) | USB 3.0 Micro-B (10 pin, SuperSpeed) | |
RJ-45 | ||
Environmental | Operating Temperature | 0°C to 50°C (32°F to 122°F) |
Storage Temperature | -20°C to 60°C (-4°F to 140°F) | |
Humidity | 5~85% RH | |
Hardware | Ports | 1 |
Interface | USB 3.0 | |
RJ45 (Gigabit Ethernet) | ||
Bus Type | USB 3.0 | |
Industry Standards | USB 3.0 rev. 1.0 | |
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3az | ||
Chipset ID | ASIX - AX88179 VIA/VLI - VL811 |
|
Indicators | 1 - LED Indicators | Green - Network Link (solid) / Activity (flashing) |
Blue - Power | ||
Packaging Information | Package Height | 2.1 in [53 mm] |
Package Length | 6.5 in [16.5 cm] | |
Package Width | 6.4 in [16.2 cm] | |
Package Quantity | 1 | |
Shipping (Package) Weight | 12.1 oz [344 g] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 1 Gbps (Gigabit Ethernet) |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Jumbo Frame Support | 4K max. | |
Physical Characteristics | Form Factor | Separate Cable |
Color | White | |
Product Length | 3.6 in [92 mm] | |
Product Width | 2.6 in [65 mm] | |
Product Height | 0.8 in [20 mm] | |
Weight of Product | 1.9 oz [55 g] | |
Power | Power Source | AC Adapter Included |
Input Voltage | 100 - 240 AC | |
Output Voltage | 5 DC | |
Output Current | 2.0 A | |
Center Tip Polarity | Positive | |
Plug Type | M | |
Power Consumption (In Watts) | 10 | |
Software | OS Compatibility | Windows® XP, Vista, 7, 8, 8.1, 10 Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016, 2019 macOS 10.6 to 10.15 - VLAN tagging is currently not supported in macOS Linux Kernel 2.6.25 to 4.11.x LTS Versions only |
What's in the Box | 1 - Included in Package | USB 3.0 GbE Adapter plus Hub |
Micro USB 3.0 Cable | ||
Universal Power Adapter | ||
3 - Included in Package | Power Adapter Plug (NA/ UK/ EU) | |
1 - Included in Package | Driver CD | |
Instruction Manual |
Make Power-over-Ethernet-capable Gigabit network connections
Add 4 Independent SuperSpeed USB 3.0 ports to your PC through a PCI Express slot
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.
Note: To view your system type, click Start. Right-click Computer, and then click Properties.
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).
Note: The Hardware Type screen does not appear on all systems. If you do not see this screen, skip this step.
Note: To view your system type, click Start. Right-click Computer, and then click Properties.
Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
Updated Big Sur (11) drivers have not been provided to us by ASIX, the manufacturer of the chipset used in this product. In order to fully use this product on your computer the only option is to remain on Catalina (10.15) or an earlier supported version. We apologize for the inconvenience, but this product is currently unsupported in macOS Big Sur (11). No timeline for a possible update is available.
When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
When you test your cables, it is recommended that you do the following:
When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:
If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings. You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.
Note: You must log in as the local administrator before you continue.
To open Device Manager:
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
You should not upgrade your device's firmware if you do not have any issues with the functionality of your device. The only time you should consider an upgrade is if you are experiencing a problem with the device, and you have confirmed that the firmware addresses this problem. You can confirm this is the case by reviewing the documentation included with the firmware or by consulting with our Technical Support team. Incorrectly upgrading firmware can result in diminished performance so it is best to contact StarTech.com if you would like to perform this operation.
StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:
To confirm that the Mac OS detects your expansion card, complete the following:
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
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