USB-C to Gigabit Network Adapter - Silver

Use this sleek aluminum converter to add a Gb Ethernet port to your MacBook, Chromebook or laptop with USB Type-C

Product ID: US1GC30A

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  • Add a Gigabit Ethernet network connection to your computer through the USB-C port
  • Sleek silver finish looks great with your MacBook, and any laptop or Chromebook with similar color finish
  • Thunderbolt 3 port compatible
Your price
$63.99 SGD
VAT not included in the price

Now, you can easily connect to a Gigabit network through the USB-C™ port on your laptop. This Gigabit Ethernet (GbE) network adapter delivers reliable network connections - without even having to install drivers.  Its sleek silver design looks great with your MacBook, and any laptop or Chromebook™ with a similar look. It's also compatible with Thunderbolt™ 3 ports.

Sleek design with easy portability

Engineered with a high-quality aluminum housing in a silver finish, the network adapter is the perfect companion for your MacBook, and any laptop or Chromebook™ with a similar color finish. Compact and portable, this USB network adapter is the ideal laptop accessory. You don’t have to carry a power adapter with you to use it because it’s powered directly from the host USB port.

Native driver support makes installation easy

Get up and running quickly. Simply plug the adapter into the USB-C port on your laptop and connect to your network. The adapter chipset provides native driver support in Chrome OS™, Mac OS 10.10, Windows® 8.1.

Powerful Gigabit network connections

The USB Type-C™ network adapter supports full Gigabit bandwidth by harnessing the performance of USB 3.0, also known as USB 3.1 Gen 1 (5 Gbps). You can access very large files over the network at Gigabit speeds.

Trouble-free connections through USB-Type-C

The USB Type-C connector is smaller and easier to use than previous USB connectors. It’s a reversible plug so you can connect to your devices with either side facing up. You can insert the cable the right way every time - without frustration or the risk of port damage.

The US1GC30A is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Add a wired networking connection to your USB-C equipped laptop
  • Silver finish makes it the ideal accessory for your MacBook, Chromebook or any laptop with similar color finish
  • Enhance your laptop or desktop computer with Gigabit Ethernet capabilities without opening the computer or taking up an available expansion slot
  • Connect your laptop PC to a Gigabit network - ideal for small businesses, home offices, departmental network applications and network gaming

Partner Numbers

  • Ingram Micro Singapore 4612145
  • UPC 065030863278

Compatibility

  • Windows 10 logo
  • Chrome OS logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS Sierra (10.12) logo
  • Windows Server 2012 logo
  • Windows Server 2016 logo
  • Linux logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Mojave (10.14) logo
  • Windows Server 2019 logo
  • Windows Server 2019 logo
  • macOS High Sierra (10.13) logo
  • macOS Catalina (10.15) logo
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016, 2019
Mac OS X® 10.7 to 10.15 VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only
Chrome OS®️

Specifications

Warranty Information Warranty 2 Years
Connector(s) Connector Type(s) 1 - USB Type-C (24 pin) USB 3.0 (5Gbps)
External Ports 1 - RJ-45
Environmental Operating Temperature 0°C to 70°C (32°F to 158°F)
Storage Temperature -55°C to 125°C (-67°F to 257°F)
Humidity 20% ~ 90% RH
Hardware Ports 1
Interface RJ45 (Gigabit Ethernet)
Bus Type USB 3.1 Gen 1
Industry Standards IEEE 802.3, 802.3u and 802.3ab
Chipset ID Realtek - RTL8153
Packaging Information Package Height 1.3 in [32 mm]
Package Length 6.8 in [17.3 cm]
Shipping (Package) Weight 0.2 lb [0.1 kg]
Package Width 5.6 in [14.3 cm]
Performance Maximum Data Transfer Rate 5Gbps
Maximum Cable Length 15
Type and Rate USB 3.0 - 5 Gbit/s
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Jumbo Frame Support 9K max.
Physical Characteristics Form Factor Attached Cable
Color Silver
Product Length 2.6 in [6.5 cm]
Product Width 0.9 in [24 mm]
Product Height 0.7 in [1.7 cm]
Weight of Product 1.2 oz [34 g]
Power Power Source USB-Powered
Software OS Compatibility Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016, 2019
Mac OS X® 10.7 to 10.15 VLAN tagging is currently not supported in Mac OS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only
Chrome OS®️
Special Notes / Requirements System and Cable Requirements Available USB Type-C port
What's in the Box Included in Package 1 - USB-C to GbE network adapter

Drivers/Downloads

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Driver(s):

Datasheet

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Frequently Asked Questions

Troubleshooting

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings.  You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

  • Press Windows key + R.
  • Type devmgmt.msc.
  • Click OK.
  1. Open the Networking adapters section.
  2. Right-click the network adapter that you want to change and select Properties.
  3. Click the Advanced tab.
  4. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
  5. Click OK and restart your computer.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Ethernet cables
  • Network devices
  • Computer system

To test your setup components, try the following:

  • Use the Ethernet cables, network devices, and computer system in another setup to see if the problem is with the components or the setup.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.
  • Use short cables when you are testing.

When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:

Before You Buy

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

Installation

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Select the appropriate folder for your operating system.
  3. Right-click Setup.exe. 
  4. Click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  2. Your computer will automatically complete the driver installation and your device should be ready to use.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:

  1. The BIOS must support PXE.
  2. The BIOS must see the card.
  3. The environment must have drivers for the chipset used in the card.
  4. If using a USB networking card, the environment must have support for USB devices as well.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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