Thunderbolt 2 4K Docking Station for Laptops - Includes TB Cable
Transform your MacBook or laptop into a powerful 4K Ultra HD workstation or hot desk, through just a single Thunderbolt cable
Product ID: TB2DOCK4KDHC
- Unparalleled performance with support for Thunderbolt 2 data rates up to 20 Gbps
- Vivid 4K image quality, with support for 3840 x 2160p Ultra HD resolutions, including 4K at 60Hz when using a Thunderbolt display
- Connect dual displays with HDMI and Thunderbolt monitors, with 4K on one display
- Easy-access USB 3.0 fast-charge and sync port, able to charge a device without a host connection
- SPDIF 5.1 digital optical audio output, line input, 3.5mm 4-position TRRS headset port (audio/microphone)
- eSATA port with support for port multiplier up to four drives, for high-speed external storage devices
- 4x total USB 3.0 downstream ports with UASP support (1x front port USB Battery Charging Specification 1.2 compliant, and 3x rear ports)
- Universal compatibility, works with virtually all Thunderbolt 2 equipped laptop brands
- Gigabit Ethernet RJ45 Port with Wake-on-LAN (WOL) support
- Daisy-chainable for up to 6 Thunderbolt devices
- Matte silver sandblast finish, matching Apple® MacBooks
- DisplayPort 1.2 support
- Durable housing with aluminum outer frame
- Integrated security lock
- Includes 1m Thunderbolt cable
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Overview
The TB2DOCK4KDHC Thunderbolt™ 2 Docking Station lets you connect up to 11 devices to your MacBook or laptop, so you can create a convenient, 4K Ultra HD workstation. Laptops often lack the connection ports you’ll need to maximize productivity, while many docking stations only offer basic port interfaces. With more connection ports than most docking stations, now you can vastly expand your connectivity while taking advantage of Thunderbolt 2 possibilities.
Delivering unparalleled speed and unprecedented display technology, the TB2DOCK4KDHC offers the ultimate in workstation convenience and is one of the first Thunderbolt 2 docking stations available.
Unparalleled Thunderbolt 2 Performance
Thunderbolt 2 redefines efficiency with dependable, lightning-fast performance. With up to 20 Gbps data throughput, this convenient laptop docking station helps you avoid the nuisance of bandwidth bottlenecks when connecting multiple displays and peripherals to your MacBook. Thunderbolt 2 merges two 10 Gbps channels, delivering speeds that are twice as fast as Thunderbolt 1, and 4x faster than USB 3.0, for unparalleled device performance.
With virtually no throughput restrictions, this versatile docking station gives you essential connection ports as well as interfaces other Thunderbolt 2 docks don’t offer, such as USB 3.0 fast-charge, eSATA and SPDIF 5.1 digital optical audio ports. The TB2DOCK4KDHC lets you use your peripherals at higher speeds, saving you time so you can get your work done faster.
Unprecedented Display Technology
Discover 4K Ultra HD for an unprecedented visual experience! The dock delivers brilliant text and image quality at 4K resolution (3840 x 2160p) to your HDMI®, DisplayPort™, or Thunderbolt monitor (4K resolution at 60Hz is supported when connected to a single Thunderbolt display). Plus, you’re set for the future popularity of 4K sources and displays.
For the improved productivity of a dual monitor setup, the dock can connect to an HDMI and a Thunderbolt display, with 4K resolution on a single display.
You can even connect multiple displays via Thunderbolt daisy chain, giving you two convenient possibilities for expanding your overall screen real estate!
Ultimate Workstation Convenience
For a convenient workstation experience, you can eliminate hassle and save time by leaving your vital peripherals connected to the dock. You can easily create a dynamic, full-sized workstation in seconds using the included Thunderbolt cable. Plus, you can fast-charge your tablet or smartphone with or without your laptop connected to the dock, through a handy, always-on USB fast-charge port.
This Thunderbolt dock lets you hurdle connection limitations by adding several essential ports to your MacBook Pro® or MacBook Air®, such as multiple storage peripherals through eSATA (with port multiplier support) and USB 3.0 hub ports. Unlike other Thunderbolt docking stations, the TB2DOCK4KDHC offers an SPDIF port so you can take advantage of your laptop or MacBook 5.1 digital optical audio capabilities. Plus, for maximum connectivity you can daisy chain up to 6 Thunderbolt devices.
Universally Supported
Unlike some proprietary docking stations designed only to work with specific laptop models, this universal Thunderbolt 2 laptop dock works with multiple brands. All you need is your laptop or MacBook Thunderbolt 2 port and you can be up and running quickly. With universal support, you can use this dock with different laptops.
Backed by a StarTech.com 3-year warranty and free lifetime technical support, this durable Thunderbolt 2 dock also features an aluminum outer frame and stylish silver sandblast finish that matches your MacBook nicely!
Applications
Expand your MacBook display capabilities by connecting a single 4K monitor, projector, or HDTV, with higher resolutions and superior image quality
Ideal for professionals who work with highly detailed graphics, including graphic and web designers, animators, or engineers (CAD)
High-end audio applications ranging from sound studios to music enthusiasts, with 5.1 SPDIF digital optical audio output and line input
Connect a 4K-capable touch screen for smooth, and precise touch-recognition
Perfect for resource-intensive software applications such as video and photo editing
Connect high-bandwidth external storage devices, including Thunderbolt 2, eSATA, and USB 3.0 HDD enclosures
Expand your laptop connectivity at home or in the office by connecting multiple monitors and a wide variety of peripherals through a single Thunderbolt connection
Technical Specifications
| Product Numbers | ||
|---|---|---|
| Dell Harmony | A8619639 | |
| TechData Dis | 11608464 | |
| ASI | 161157 | |
| D and H | TB2DOCK4KDHC | |
| Ingram Micro USA | YE3326 | |
| Synnex US | STA-TB2DOCK4KDHC | |
| UPC Code | 065030859189 | |
| Warranty Information | ||
|---|---|---|
| Warranty | 3 Years | |
| Hardware | ||
| 4K Support | Yes | |
| Bus Type | Thunderbolt 2 | |
| Chipset ID | Intel - Falcon Ridge DSL5520 Fresco - FL1100EX ASMedia - ASM1061 C-Media - CM6500 Texas Instruments - PCM2912A Intel - WGI210AT |
|
| Displays Supported | 1 | |
| Fast-Charge Port(s) | Yes | |
| Industry Standards | Thunderbolt 2 - Backward compatible with Thunderbolt 1 USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1 |
|
| Performance | ||
| Auto MDIX | Yes | |
| Compatible Networks | 10/100/1000 Mbps | |
| Full Duplex Support | Yes | |
| Maximum Data Transfer Rate | 20 Gbps (Thunderbolt 2) 5 Gbps (USB 3.0) 6 Gbps (eSATA) 2 Gbps (Ethernet; Full-Duplex) |
|
| Maximum Digital Resolutions | Single Display HDMI Display: 3840x2160@30Hz mDP or Thunderbolt Display: 3840x2160@60Hz Dual Displays HDMI and Thunderbolt Displays: 3840x2160 (HDMI) and 3440x1440 (Thunderbolt) Thunderbolt Daisy Chain: 3840x2160 (mDP / DP) and 2560x1440 (Thunderbolt) Note: Depending on the configuration and the supported resolutions of your connected monitors, the docking station may support video resolutions lower than those specified above. |
|
| Number of Drives Supported Through Port Multiplier | 1 to 4 | |
| Number of Ports That Support Port Multiplier | 1 | |
| Port Multiplier | Yes | |
| Type and Rate | Thunderbolt 2 - 20 Gbit/s | |
| UASP Support | Yes | |
| Connector(s) | ||
| Connector Type(s) | 2 - Thunderbolt™ 2 (20 pin) Female | |
| 1 - HDMI (19 pin) Female | ||
| 1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female | ||
| 3 - USB Type-A (9 pin) USB 3.0 Female | ||
| 1 - eSATA (7 pin, Data) Female | ||
| 1 - Toslink (SPDIF, Optical) Female | ||
| 1 - 3.5 mm Mini-Jack (4 Position) Female | ||
| 1 - 3.5 mm Mini-Jack (3 Position) Female | ||
| 1 - RJ-45 Female | ||
| 1 - Security Lock Slot Female | ||
| Software | ||
| OS Compatibility | Windows® 7, 8, 8.1, 10 Mac OS® 10.9 to 10.13 |
|
| Special Notes / Requirements | ||
| Note | Dual display configuration is available when connected to an HDMI + Thunderbolt display only | |
| A 4K-capable display is required to achieve 4Kx2K resolutions | ||
| If connected to a Thunderbolt 1 host port, performance may be limited | ||
| System and Cable Requirements | Available Thunderbolt 2 interface | |
| Port multiplier support: The docking station's eSATA port is natively supported in both Windows and Mac operating systems. However, port multiplier is only natively supported in Mac OS. Install the ASMedia-ASM1061 driver to enable support for port multiplier in Windows OS. |
||
| Indicators | ||
| LED Indicators | 1 - Link (Green) | |
| 1 - Activity (Yellow) | ||
| Power | ||
| Center Tip Polarity | Positive | |
| Input Current | 2 A | |
| Input Voltage | 100 ~ 240 AC | |
| Output Current | 5 A | |
| Output Voltage | 12 DC | |
| Plug Type | M | |
| Power Consumption (In Watts) | 60 | |
| Power Source | AC Adapter Included | |
| Environmental | ||
| Humidity | 0~90% RH | |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) | |
| Storage Temperature | -20°C to 70°C (-4°F to 158°F) | |
| Physical Characteristics | ||
| Color | Silver | |
| Enclosure Type | Aluminum and Plastic | |
| Product Height | 1.5 in [38 mm] | |
| Product Length | 9.2 in [234 mm] | |
| Product Weight | 17.6 oz [500 g] | |
| Product Width | 3.2 in [82 mm] | |
| Packaging Information | ||
| Shipping (Package) Weight | 3.5 lb [1.6 kg] | |
| What's in the Box | ||
| Included in Package | 1 - Thunderbolt 2 4K Laptop Docking Station | |
| 1 - 1m Thunderbolt Cable | ||
| 1 - Universal Power Adapter | ||
| 4 - Power Cords (NA/JP, UK, EU, ANZ) | ||
| 1 - Instruction Manual | ||
Certifications
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Product Support
Drivers & Downloads
Driver(s):
-
[Asmedia ASM106x] Windows eSATA Adapter.zip
Version: 3.2.1.0
Required to enable port multiplier support in Windows OS -
[FrescoLogic 1100] Windows USB 3.0 Controller.zip
Version: 3.6.9.0 -
[Intel] Windows Network Card.zip
Version: 23.2 - Windows_Release_Notes.txt
Manual(s):
-
TB2DOCK4KDHC_manual_rev5.pdf
English
Compliance Letter(s):
Data Sheet(s)
- TB2DOCK4KDHC_Datasheet.pdf
English
Frequently Asked Questions
Before You Buy
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
Installation
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
- Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
- After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
- In the list of extracted files, right-click the Setup.exe file and click Run as Administrator.
Note: If the Run as Administrator option is not available, you might be trying to run the installer from within the zipped file. Complete the instructions in step 2 to extract the files.
- Complete the instructions to install the device drivers, and restart your computer when prompted to.
- After your computer restarts, connect the device to your computer.
Your computer automatically finishes installing the driver and your device should be ready to use.
How to
To confirm that Windows detects your USB device, complete the following:
- Press the Windows key+R, type devmgmt.msc, and press Enter.
- In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
- Click the Apple icon.
- Click About This Mac.
- Click More Info or System Report.
- Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
Troubleshooting
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
- Click Network and Internet.
- Click Network and Sharing Center.
- On the left, click Change adapter settings.
- Right-click the NIC that you would like to disable and select Disable.
Windows 8
- Click Network and Sharing Center.
- On the left, click Change adapter settings.
- Right-click the NIC that you would like to disable and select Disable.
Windows 7
- Click Network and Internet.
- Click Network and Sharing Center.
- On the left, click Change adapter settings.
- Right-click the NIC that you would like to disable and select Disable.
Windows Vista
- Click Network and Sharing Center.
- On the left, click Manage network connections.
- Right-click the NIC that you would like to disable and select Disable.
Windows XP
- Click Network Connections.
- Right-click the NIC that you would like to disable and select Disable.
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
-
Video cables
-
Video source
-
Video destination
-
Laptop Docking Station
-
USB peripherals
-
Ethernet Connection
To test your setup components, try the following:
-
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
-
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
-
Test each cable individually.
-
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
-
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
-
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
-
If the device is listed with an error, reinstall the drivers following the instructions on the website.
-
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
-
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.
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