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eSATA / USB 3.0 Hard Drive Duplicator Dock – Standalone HDD Cloner with SATA 6Gbps for fast-speed duplication

Product ID: SDOCK2U33RE

Clone a 2.5in/3.5in SATA drive without a host computer connection, or dock the drives over USB 3.0 or eSATA for easy access

Features
  • Standalone sector-by-sector hard drive duplication with speeds up to 22GB per minute

  • Supports both 2.5" and 3.5" form factor hard drives (HDD) and solid state drives (SSD)

  • eSATA and USB 3.0 host interface connections

More Features . . .
  • 1:1 hard drive duplicator and docking station

  • Support SATA III (6 Gbps) and UASP for optimal performance

  • Supports dual drive capacity up to 4 TB per slot (8 TB in total)

  • Compatible with SATA revision I/II/III (1.5/3.0/6.0 Gbps) drives

  • Compatible with USB 3.0/2.0/1.1 (5 Gbps / 480 Mbps / 1.5 Mbps)

  • Dual bay, top slot-loading design with drive doors

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$133.99 USD

ID: SDOCK2U33RE

In stock: ?
USA: 468  |  Canada: 63
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The SDOCK2U33RE Dual 2.5/3.5" SATA HDD/SSD duplicator dock lets you duplicate/clone an existing hard drive without the use of a host computer system -- or dock and swap drives from your desktop or laptop computer simultaneously, using a single USB or eSATA port.

Versatile Features

The SDOCK2U33RE offers convenient dual-function performance. As a hard drive duplicator, the SDOCK2U33RE lets you create an exact sector-by-sector clone from one hard drive to another, including partitions and boot sector information -- ensuring data integrity and consistency for sensitive operations, such as data recovery. As an external hard drive dock the SDOCK2U33RE lets you connect your drives through either eSATA or USB, with each drive slot individually supporting high capacity 2.5/3.5" hard drives or solid state drives, tested up to 4 TB.

Fast Performance

With support for SATA III (6 Gbps) you can maximize efficiency with duplication speeds up to 22 GB per minute, and eSATA docking speeds up to 6 Gbps. The Dock can also be connected through USB 3.0 with UASP for transfer speeds up 5 Gbps (70% faster than conventional USB 3.0). See our UASP testing results below for further details.

Hassle-free Operation

With push button operation and plug-and play installation, the duplicator dock has been specially designed for hassle-free operation.  The SDOCK2U33RE lets you quickly dock your hard drives or start duplicating hard drives with the push of a button. Plus, the built-in LED progress bar saves you time by letting you easily monitor the entire duplication process, so you'll  know exactly when it's time to start your next operation.

For added compatibility with different drive types in duplication and docking applications, the SDOCK2U33RE supports the use of various drive adapters. The below list of StarTech.com adapters have been specifically tested, to ensure compatibility with this drive duplicator:

2.5/3.5in IDE drives - SAT2IDEADP
mSATA drives - SAT2MSAT25
M.2 (NGFF) drives - SAT32M225

SDOCK2U33RE is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Improved Performance with UASP

UASP is supported in Windows 8, Mac OSX (10.8 or above), and Linux. In testing, UASP performs with a 70% faster read speed and 40% faster write speed over traditional USB 3.0 at peak performance.

UASP Speed Diagram

At the same peak in testing UASP also shows an 80% reduction in required processor resources.

UASP Speed Diagram

Testing results were obtained using an Intel® Ivy Bridge system, a UASP-enabled StarTech.com Enclosure, and a SATA III solid state drive.

The StarTech.com Advantage
  • Create exact duplicates of your hard drives without having to connect to a computer
  • Maximize performance, with file transfer speeds up to 6Gbps using eSATA or 5 Gbps using USB 3.0 with UASP
  • Versatile connectivity options, through either USB or eSATA
Common Customer Questions

View FAQs...

Supports any operating system.
No additional drivers or software required.

Applications
  • Disc sector imaging/cloning to create an exact replica of a source drive onto a different drive
  • Create identical backups for system builds that require the same drive image
  • Quickly access or swap bare hard drives for easy data backup/recovery
Product Numbers
Warranty Information
Warranty 2 Years
Hardware
Chipset ID JMicron - JMS562
Compatible Drive Types SATA
Drive Installation Removable
Drive Size 2.5in & 3.5in
Interface USB 3.0 & eSATA
Number of Drives 2
Performance
Max Drive Capacity Currently tested with up to 4TB 7200 RPM 3.5" hard drives per bay (8TB total) and 2TB 5900 RPM 2.5" hard drives (2TB total)
RAID No
Type and Rate USB 3.0 - 5 Gbit/s
SATA III (6 Gbps)
UASP Support Yes
Connector(s)
Drive Connectors 2 - SATA Data & Power Combo (7+15 pin) Receptacle
Host Connectors 1 - USB Type-B (9 pin) USB 3.0 Female
1 - eSATA (7 pin, Data) Female
Software
OS Compatibility OS independent; No software or drivers required
Indicators
LED Indicators 2 - Drive Status
1 - Power Indicator
1 - Mode Indicator
1 - Progress Indicator
Power
Input Current 1.3 A
Input Voltage 100 ~ 240 AC
Output Current 3000 mA
Output Voltage 12 DC
Power Consumption (In Watts) 36
Power Source AC Adapter Included
Environmental
Humidity 20%RH ~ 80%RH
Operating Temperature 5°C - 35°C (41°C to 95°C)
Storage Temperature -20°C - 50°C (-4°C to 122°C)
Physical Characteristics
Color Black
Product Height 2.8 in [70 mm]
Product Length 5.8 in [147 mm]
Product Weight 17.6 oz [500 g]
Product Width 5.2 in [132 mm]
Packaging Information
Shipping (Package) Weight 36 oz [1020 g]
What's in the Box
Included in Package 1 - SATA HDD duplicator dock
1 - USB 3.0 cable
1 - eSATA cable
1 - universal power adapter (NA,UK,EU, ANZ)
1 - instruction manual
USB 3.1 (10Gbps) Standalone Duplicator Dock for 2.5
SDOCK2U313R

USB 3.1 (10Gbps) Standalone Duplicator Dock for 2.5" & 3.5" SATA SSD/HDD Drives - with Fast-Speed Duplication up to 28GB/min

Duplicate or dock a SATA SSD/HDD with fast performance - works with both USB-C and USB-A enabled devices

$142.99

In stock:   USA: 1276  |  Canada: 42

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USB 3.0 SATA III Hard Drive Docking Station SSD / HDD with integrated Fast Charge USB Hub and UASP support for SATA 6 Gbps - Black
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USB 3.0 SATA III Hard Drive Docking Station SSD / HDD with integrated Fast Charge USB Hub and UASP support for SATA 6 Gbps - Black

Dock your 2.5” or 3.5” SATA SSDs/HDDs and add USB Fast Charge Capacity in a stylish black docking station

$88.99

In stock:   USA: 51  |  Canada: 0
USB 3.0 to SATA Hard Drive Docking Station for 2.5/3.5 HDD
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USB 3.0 to SATA Hard Drive Docking Station for 2.5/3.5 HDD

Enable fast, swappable access to your 2.5in or 3.5in SATA hard drives, through USB 3.0

$58.99

In stock:   USA: 1018  |  Canada: 71

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USB 3.0 SATA Hard Drive Docking Station SSD / HDD with integrated Fast Charge USB Hub and UASP For SATA 6 Gbps - White
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USB 3.0 SATA Hard Drive Docking Station SSD / HDD with integrated Fast Charge USB Hub and UASP For SATA 6 Gbps - White

Dock your 2.5” or 3.5” SATA SSDs/HDDs and add USB Fast Charge Capacity in a stylish white docking station

$88.99

In stock:   USA: 532  |  Canada: 53

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USB 3.0 SATA III Hard Drive Docking Station SSD / HDD with UASP
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USB 3.0 SATA III Hard Drive Docking Station SSD / HDD with UASP

Dock your 2.5in or 3.5in SATA III SSDs/HDDs over USB 3.0 with UASP

$57.99

In stock:   USA: 893  |  Canada: 32

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4 Bay USB 3.0 eSATA to SATA Standalone 1:3 HDD Hard Drive Duplicator Dock
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4 Bay USB 3.0 eSATA to SATA Standalone 1:3 HDD Hard Drive Duplicator Dock

Duplicate one SATA Hard Drive onto three Hard Drives simultaneously

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1:1 Drive Duplicator and Eraser for 2.5in / 3.5in SATA Drives
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1:1 Drive Duplicator and Eraser for 2.5in / 3.5in SATA Drives

Clone or Erase 2.5in/3.5in SATA hard drives, without a host computer connection

$401.99

In stock:   USA: 41  |  Canada: 5

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

Standalone 1:3 SATA 2.5 / 3.5” Hard Drive Duplicator and Eraser w/ Daisy Chaining
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Standalone 1:3 SATA 2.5 / 3.5” Hard Drive Duplicator and Eraser w/ Daisy Chaining

Clone or erase 2.5in/3.5in SATA hard drives, without a host computer connection

$692.99

Not Available
USB to IDE SATA Standalone HDD Hard Drive Duplicator Dock
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USB to IDE SATA Standalone HDD Hard Drive Duplicator Dock

Clone any combination of 2.5in or 3.5in IDE or SATA hard drives

$225.99

In stock:   USA: 466  |  Canada: 5

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

USB 3.0 SATA Hard Drive Duplicator & Eraser Dock - Standalone 2.5/3.5in HDD & SSD Eraser and Cloner
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USB 3.0 SATA Hard Drive Duplicator & Eraser Dock - Standalone 2.5/3.5in HDD & SSD Eraser and Cloner

Clone a 2.5in/3.5in SATA drive without a host computer connection, or dock the drives over USB 3.0 for easy access

$87.99

In stock:   USA: 985  |  Canada: 47

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

1:2 Standalone USB 2.0 Flash Drive Duplicator and Eraser - Flash Drive Copier
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1:2 Standalone USB 2.0 Flash Drive Duplicator and Eraser - Flash Drive Copier

Easily duplicate one USB 2.0 Flash Drive to two Flash Drives simultaneously or Erase USB Flash Drives, without connecting to a computer

$139.99

In stock:   USA: 167  |  Canada: 11

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

Standalone 1:5 USB Flash Drive Duplicator and Eraser – Flash Drive Copier
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Standalone 1:5 USB Flash Drive Duplicator and Eraser – Flash Drive Copier

Easily duplicate or securely erase up to five USB 2.0 Flash Drives simultaneously, without connecting to a computer

$536.99

In stock:   USA: 145  |  Canada: 6

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

USB 3.0 Dual SATA Hard Drive Docking Station with integrated Fast Charge USB Hub UASP support and Fan - White
SDOCK2U33HFW

USB 3.0 Dual SATA Hard Drive Docking Station with integrated Fast Charge USB Hub UASP support and Fan - White

Dock up to two 2.5” or 3.5” SATA SSDs/HDDs in a stylish white docking station with an integrated 2-port USB 3.0 hub

$99.99

In stock:   USA: 0  |  Canada: 2

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USB 3.0 / eSATA Dual Hard Drive Docking Station with UASP for 2.5/3.5in SATA SSD / HDD – SATA 6 Gbps
SDOCK2U33EB

USB 3.0 / eSATA Dual Hard Drive Docking Station with UASP for 2.5/3.5in SATA SSD / HDD – SATA 6 Gbps

Easily connect and swap two 2.5 or 3.5in SATA III drives through eSATA or USB 3.0

$79.99

In stock:   USA: 378  |  Canada: 33

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

USB 3.0 Cables (3)

SuperSpeed USB 3.0 Cable A to B - M/M

$9.99

In stock:   USA: 208  |  Canada: 19

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SuperSpeed USB 3.0 Cable A to B - M/M
USB3SAB6

6 ft SuperSpeed USB 3.0 Cable A to B - M/M

Connect to your external solutions and transfer data at 10x the speed of USB 2.0

$11.99

In stock:   USA: 64  |  Canada: 29

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

SuperSpeed USB 3.0 Cable A to B - M/M
USB3SAB10

10 ft SuperSpeed USB 3.0 Cable A to B - M/M

Connect to your external devices and transfer data at 10x the speed of USB 2.0

$16.99

In stock:   USA: 238  |  Canada: 9

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

Drive Adapters and Drive Converters (1)

SATA to 2.5in or 3.5in IDE Hard Drive Adapter for HDD Docks
SAT2IDEADP

SATA to 2.5in or 3.5in IDE Hard Drive Adapter for HDD Docks

Use your 2.5in or 3.5in IDE hard drives in a SATA HDD Docking Station

$30.99

In stock:   USA: 926  |  Canada: 32

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

USB 3.0 Cards (3)

2 port PCI Express SuperSpeed USB 3.0 Card with UASP Support - 1 Internal 1 External
PEXUSB3S11

2 port PCI Express SuperSpeed USB 3.0 Card with UASP Support - 1 Internal 1 External

Add one internal and one external SuperSpeed USB 3.0 to your PC

$46.99

In stock:   USA: 792  |  Canada: 5

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

4 Port PCI Express PCIe SuperSpeed USB 3.0 Controller Card Adapter with UASP -  SATA Power
PEXUSB3S4V

4 Port PCI Express PCIe SuperSpeed USB 3.0 Controller Card Adapter with UASP - SATA Power

Add 4 external USB 3.0 ports to a low profile or standard computer, through PCI Express

$58.99

In stock:   USA: 3802  |  Canada: 62

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

2 Port SuperSpeed Mini PCI Express USB 3.0 Adapter Card w/ Bracket Kit and UASP Support
MPEXUSB3S22B

2 Port SuperSpeed Mini PCI Express USB 3.0 Adapter Card w/ Bracket Kit and UASP Support

Add two USB 3.0 ports through a Mini PCI Express slot

$71.99

In stock:   USA: 64  |  Canada: 0

Drive Mounting Brackets & Accessories (3)

2.5in Silicone Laptop Hard Drive Protector Sleeve with Connector Cap
HDDSLEV25

2.5in Silicone Laptop Hard Drive Protector Sleeve with Connector Cap

Provide protection against shocks/impacts to a 2.5in hard drive

$8.99

In stock:   USA: 764  |  Canada: 30

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

2.5in Anti-Static Hard Drive Protector Case - Black (3pk)
HDDCASE25BK

2.5in Anti-Static Hard Drive Protector Case - Black (3pk)

Provides safe handling and anti-static protection for most 2.5in hard drives

$19.99

In stock:   USA: 29  |  Canada: 6

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

3.5in Silicone Hard Drive Protector Sleeve with Connector Cap
HDDSLEV35

3.5in Silicone Hard Drive Protector Sleeve with Connector Cap

Provide protection against shocks/impacts to a 3.5in hard drive

$10.99

In stock:   USA: 672  |  Canada: 85

We will transfer stock to fulfill your order at no extra cost. If the quantity shown for our US warehouse isn’t enough to fulfill your order, we will transfer the required stock from our Canadian warehouse.

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Reviews

Rating Snapshot

★   6
★   4
★   0
★   0
★   2

Average Customer Ratings

1-12 of 12 Reviews
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Rating: 5 /5

Duplicates hard drives in no time!

At work we have had some people using laptops that were using 5400 and 7200RPM hard drives and with how economical solid state drives are these days the upgrade for the productivity gains of endusers just makes sense! Depending on how much data is on a hard drive I have cloned drives in as little of 12 minutes and some have taken 25 minutes. The SDOCK2U33RE eSATA / USB 3.0 Hard Drive Duplicator Dock is easy to use and a must for all IT departments! I received this product in exchange for an unbiased review.

Quality of Product
Helpful? Yes · 0 No · 0 - Report Comment
Rating: 4 /5

Good for the price

I got this From Startech to test and I'm impressed with the product based on the price. It took a while to get it working but after I followed all the instructions,I got it going and the only thing I didn't like was the time it takes to clone 1TB hard drive if I compare to Startech UNIDUPDOCK which is a little bit more money and faster. If you are looking for a duplicator and doesn't need a fast job then this is the product you want. Disclaimer "I received this product in exchange for an unbiased review"

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Rating: 5 /5

Essential tool for any IT person

I have been using this product for a few weeks now to duplicate drives and connect drives to my computer via USB. So far everything has been working well. I have used this device with many different sizes, types and brand of drives. The duplicator came with USB and eSATA cables for the computer as well as power adapter with ends for multiple countries. The cables are only about 1 meter, which I wish were longer, but I could purchase new ones if it becomes an issue. I have purchased the SAT2IDEADP separately so that I could also connect some old IDE drives (works flawlessly with this). I keep the quick guide handy to reminded me what each of the blinking lights means and for double checking before starting copy operations. You can connect two drives at the same time while connected to the computer using USB and both disks show up on the computer. This allows for picking and choosing which data to copy between two disks as well as multitasking between different tasks. The data transfer is very fast over USB 3.0 and keeps up with the expected disk speed. I have not tested using eSATA as I don't have this port on any of my devices. In Windows 10 with USB connected, there is no setup required. Just plug it in, turn it on and when a disk is connected it immediately pops up in Windows ready for use. Disk duplication is pretty fast (not fantastic but close), but I like that my computer isn't needed and I can leave it to run overnight or while I do other tasks. This is an essential tool for any person task with supporting desktop or laptop computers. I use this device for disk backups, file recovery, drive migrations, disk upgrades, off-line disk access, wiping disks and many other troubleshooting tasks. One wish (not a deal breaker): After I duplicate a drive I have to wipe the original. This requires a connected computer with appropriate software and hours continuous operation. If this option were available it would be beyond excellent. The device is very solid and doesn't move around the desk when the disks are being used. The case is made of plastic but the internals and eject mechanisms are sturdy metal. I expect this product will last a long time and looks very professional when on my desk. So far I am very happy with this product and will continue to use it often. I received this product in exchange for an unbiased review.

Quality of Product
Helpful? Yes · 1 No · 0 - Report Comment
Rating: 5 /5

Does exactly what it says

This is a great device for cloning HDDs/SSDs for upgrades. Take the time to read the manual; there aren’t a lot of buttons and it takes a bit of planning your first time out. I took some old data drives to try out first, just to get the hang of the process. I’ve now done HDD to HDD upgrades, and HDD to SSD without issue. This will undoubtedly find a place in my IT toolbox from now on. I received this product in exchange for an unbiased review

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Rating: 4 /5

Good product - works as advertised

This product includes the docking station, USB 3.0 cable, eSATA cable, and power adapters The encasement is bulking looking and not a modern looking design. The unit has 2 drive bays which can be used to clone a 2.5 in. or 3.5 in. hard drive without a host computer. Note that it duplicates the entire drive and you cannot be selective by partitions. The two bays are labeled HDD1 and HDD2. I think it would have been be safer to label the bays source and destination so there is no confusion when cloning drives. There is an indicator on the unit which shows the percentage completed when cloning drives. Approximate time to clone a 500GB HD was just a little over 1 hour. When using the unit as a docking station, I could only get it to recognize one drive at a time even though following the instructions precisely. As advertised, this unit easily clones drives and can be used as a docking station for an external hard drive. I received this product in exchange for an unbiased review.

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Rating: 5 /5

Simple and Easy

If you are looking for a solution that is very simple and easy to implement then this SATA Duplicator Dock is what you need. I had a laptop 2.5in hard drive that had some back sectors on it so I needed a way to duplicate the data to a new drive. I had never used this device before but it was as simple as taking it out of the box, plugging in the power cord, inserting the 2 drives and then pushing Power, Copy, Start. With a 22GB per minute copy throughput this did not take long to complete. Once finished I installed the new hard drive into the laptop and it booted up into the operating system and has worked since. I also tested out the USB docking feature by plugging it into my MacBook Pro and all of the partitions on the old hard drive were available including the laptop recovery image partition. And once again it was as simple as pushing the Power button because this unit defaults to the PC docking mode.

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Rating: 1 /5

does not work.

copied seveal small boot SSD drives to larger ones. Data copied , but were not bootable. The M.2 Adapter would not read any of my M.2 sticks. I will be boxing it all up to return it.

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Rating: 5 /5

SATA Duplicator Dock Made Easy

I have been in the technology business for over 35 years and for the past 20+ years I have been asked to provide unbiased reviews of various products from both the AV and IT world. In review of this product I have found that it works with both 2.5" and 3.5" SATA Drives as well as HDD and SSD. The unit works with Windows 2000/XP/Server 2003/Vista/Server 2008 R2/7/8/8.1 both 32/64 bit as well as Apple Mac OS 9.x/10 Chrome OS and Linux. The ease of use was well thought through, simply plug in the drives, a couple of clicks and the unit does the rest. The overall speed is just a bit slower than expected but in the balancing act of speed, ease of use and cost, I give this product an excellent review in walking that line. In the box: -SATA HDD Duplicator Dock -USB 3.0 Cable -eSATA Cable -Universal Power Adapter (NA/UK/EU) -Instruction Manual I received this product in exchange for an unbiased review.

Quality of Product
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Rating: 4 /5

Easy to use Duplicator Dock

When typing in the part number to review the dock I also saw the other options Startech makes like the 4 bay Hard Drive docking station. The information panel on the Drive is easy to use and well thought out. Showing source and target and what percent is done. On the outside of the white box packaging, I saw a label VI so my guess is this is the 6th generation of the Duplicator and improvements have been made each time the Duplicator was redesigned and engineered. The rubber feet on the bottom are a nice addition so it will not slide even on a slightly inclined surface.

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Rating: 5 /5

Does what they say!

I bought this little box some time ago now when I needed to replace a HDD which had become too cluttered with all my photos. I bought at the same time a Seagate Hybrid Hdd/SSD of 1TB. Stuck both drives in the unit as instructed, switched on and in no time at all I had cloned the 1TB Hybrid with all my data, put it into my laptop and was back on with my toes hardly touching the ground!!!

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Rating: 4 /5

Nice stuff but little bit slow

Its nice if you works with HDDs and SSDs. Just plug in and done. You can see all the data of multiple HDDs and copy them between them. I'm satisfied. But about duplication, it is a little slower that i was thinking. Did clone HDD to another one of 500 GBs and its took about 2 with half hours... If i was using some desktop with 2 disks, both connected over SATA III, it was going be done in 30 minutes. So, its good for duplication when you what to make 2 clicks and start duplicate and going to deal with another things, but not for extreme fast cloning. (If you planning to deploy large environments, or class room).

Quality of Product (4/5)
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Rating: 1 /5

Cheap, doesn't work

Just got this today, pulled it out the box, plugged in a hard drive, and noticed the following: 1. You CAN'T TURN THIS OFF with the power button. 2. The copy light stays on no matter what you do! The only way I can turn this thing off is pull the power, and I CAN'T turn off the blue copy button, which is stupid because it would be very easy to have two drives in the unit that you don't want to copy and by accident hit the third button and end up erasing a drive you never had any intention to erase. BAD DESIGN, POOR EXECUTION

Quality of Product (1/5)
Helpful? Yes · 2 No · 4 - Report Comment

Response from StarTech.com:

Customer Support · Customer Support · 9/29/2015 12:20:35 PM

Hello Meagant, Thank you for taking the time to review our SDOCK2U33RE docking station as we value feedback and are always looking for ways to improve the products we offer. I would like to help by clarifying some of the functionality of this model of dock. For the power button, it is only used to power the connected hard drives on or off and will control the power of both the HDD1 and HDD2 slots at the same time. Please be sure to press and hold the power button to power off the disks as a quick press will not activate the button. If the dock is connected to a computer using USB the PC/copy LED may be lit as the dock would be able to receive power from the connected computer system. Is the power button able to control the power state of the connected drives? With this model of dock the “PC/Copy” LED will always be on and will show which mode the docking station is in. With the LED being blue it shows that the dock is connected to a computer using a USB cable and is currently in the “PC” mode. While in this mode the dock will be unable to copy a drive and will require that the dock be disconnected from the computer first, and then press and hold the PC/copy button for 3 seconds until the LED turns red. If the dock is connected to a computer while powered on it will default to the PC mode as a safety measure to ensure the drive in the destination slot (HDD1) will not be accidentally erased. We are always here to help with our free lifetime technical support. If this did not resolve your issue, please get in touch with us and reference case #332-273207 so we can further assist you.

Response from StarTech.com:

Customer Support · Customer Support · 9/30/2015 10:18:44 AM

Hello Meagan, Thank you for taking the time to review our SDOCK2U33RE docking station as we value feedback and are always looking for ways to improve the products we offer. I would like to help by clarifying some of the functionality of this model of dock. For the power button, it is only used to power the connected hard drives on or off and will control the power of both the HDD1 and HDD2 slots at the same time. Please be sure to press and hold the power button to power off the disks as a quick press will not activate the button. Is the power button able to control the power state of the connected drives? With this model of dock the “PC/Copy” LED will always be on and will show which mode the docking station is in. With the LED being blue it shows that the dock is currently in the “PC” mode which is the default setting. While in this mode the dock will be unable to copy or erase a drive as a safety measure to ensure the drive in the destination slot (HDD1) will not be accidentally erased by pressing the Start button. To perform a duplication please press and hold the PC/copy button for 3 seconds until the LED turns red and then press the Start button to begin the duplication. We are always here to help with our free lifetime technical support. If this did not resolve your issue, please get in touch with us and reference case #332-273207 so we can further assist you.

JenB · 02/17/2016

Hi what is the difference between this one and the USB 3.0 Dual 2.5 3.5" SATA HDD dock with USAP? One is to clone and the other is to transfer? Thanks!

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Startech.com - eSATA / USB 3.0 Hard Drive Duplicator Dock – Standalone HDD Cloner with SATA 6Gbps for fast-speed duplication

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