USB HDMI over Cat 5e / Cat 6 KVM Console Extender w/ 1080p Uncompressed Video - 330ft (100m)

This device outputs HDMI video signals. If you have a display or video destination that uses another type of video connection, there are ways that you can convert the video signal or connection. These options are outlined below and organized by the target connection.

HDCP

When you consider whether to convert an HDMI video signal to another connection type, it is important to know if the media that is being converted from the HDMI video connection is protected by High-bandwidth Digital Content Protection (HDCP). If the media is protected by HDCP, you cannot convert to analog video connections because they do not support HDCP. You may experience this issue when you use devices like Blu-ray players, DVD players, and certain gaming consoles.

This device has an HDMI input port.  If you have a video source that uses another video connection, there are options available to convert the video signal or connection. These options will be outlined below for each video source connection.

DisplayPort Passive and Active Conversions

The converter that you require depends on the type of DisplayPort video source that you are using. For more information about converting DisplayPort video signals, refer to the following FAQ: https://www.startech.com/faq/DisplayPort_Converter_DP_Multi_Mode.

There are some quick tests that you can complete to rule out potential issues. You can test to make sure that the following components are working correctly and are not the source of the issue:

• Video and Ethernet cables
• Mouse and keyboard
• Video source (such as a DVR or computer)
• Video destination (such as a monitor or projector)

Note: When you test setup components, you should avoid using video adapters. For example, if you are converting a VGA source to HDMI for use with an HDMI extender, you should use an HDMI source when you test the components.

To test your setup components, try the following:

• Use a different cable, mouse, keyboard, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
• Use the cable, mouse, keyboard, video extender, video source, and video destination in another setup to see if the problem is with the components or the setup.

When you test your cables, it is recommended that you do the following:

• Test each cable individually.
• Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

• Test to make sure that the video source and video destination work together without using the KVM extender.
• Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, extender, and destination all need to support the resolution that you are using.