StarTech.com

4 Port Dual DVI USB KVM Switch with Audio & USB 2.0 Hub

Share a keyboard, mouse and dual DVI displays/monitors between 4 multimedia computers

Product ID: SV431DD2DUA

  • Front panel push-buttons and Hot-key functions for easy switching
  • Supports resolutions up to 2048x1536 (Analog) and 1920x1200 (digital)
  • USB 2.0 hub for peripheral sharing (Thumb drives, external hard drives, web cams, etc.)
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  • Audible tone confirms port switching
  • Combined or independent switching of audio ports
  • EDID retention - eliminates hassle when switching between computers as the KVM "remembers" monitor settings
  • Supports all USB-capable operating systems (Windows 98e/SE/ME/2000/XP/Vista/7, Linux, Mac OS, etc.)
  • Rugged, all-metal chassis for use in harsh environments
  • TMDS compliant to support DDC2B emulation and HDCP for digital contents protection
  • Status LED display for easy port status monitoring
$375.99 USD
301+ In stock
In stock
US: 273 | CA: 28
301+
In stock

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Overview

The SV431DD2DUA 4-port Dual DVI USB KVM Switch allows up to four PCs, each with dual DVI video outputs, to share two monitors, one microphone and set of speakers, one keyboard and one mouse as well as two other USB peripherals.

An ideal solution for graphic designers, CAD/CAM designers or educational and financial institutions, the dual view KVM Switch allows you to instantly switch back and forth between dual DVI display PCs at the touch of a button, while maintaining professional level video quality on both monitors. The dual DVI switch also features an integrated USB hub port that allows USB 2.0 peripherals such as thumb drives, external hard drives or web cams to be shared between attached systems - eliminating duplicate peripheral costs.

Please Note: While both DVI-I (analog mode) and DVI-D (digital only) are supported by the KVM, both source PCs should output the same signal type for proper switching. It is recommended wherever possible to use DVI-D cables across all PC to KVM and KVM to Console connections. Please contact technical support if you require assistance identifying your source.

Backed by a StarTech.com 3 year warranty and free lifetime technical support.

Rackmount your KVM switch

If you’d like to mount this KVM switch to your server rack, StarTech.com offers a 1U Rackmount Bracket (sold separately) that turns this KVM into a rackmountable KVM.

The StarTech.com Advantage

  • Integrated USB 2.0 hub and Mic/Audio ports allow the user to have full multimedia control of two computers and share USB peripherals eliminating the expense of duplicate devices
  • Take full advantage of Dual head video cards by switching up to four machines across two high resolution DVI monitors
  • Absolutely no software or drivers required providing a completely OS independent KVM solution

Applications

Four system control for single user workstations with dual head video cards, increasing user productivity in the office

Control up to four dual display multimedia computers with a single set of console peripherals (Keyboard, Mouse, and two Monitors)

Ideal for financial/banking industries, graphic designers, multi-media applications and industries using CAD/CAM applications, and multiple screens

Integrated USB 2.0 hub and Mic/Audio ports allow the user to have full multimedia control of two computers and share USB peripherals

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
Audio Yes
Cables Included No
Daisy-Chain No
KVM Ports 4
Number of Monitors Supported 2
PC Interface USB
PC Video Type DVI
Rack-Mountable Optional
Performance
DVI Support Yes - Single Link
Hot-Key Selection Yes
IP Control No
Maximum Analog Resolutions 2048x1536 @85Hz
Maximum Digital Resolutions 1920x1200 @60Hz
Maximum Number of Users 1
On-Screen Display No
Port Selection Support Push Button and Hotkeys
Connector(s)
Console Interface(s) 2 - 3.5 mm Mini-Jack (3 Position) Female
2 - DVI-I (29 pin) Female
4 - USB Type-A (4 pin) USB 2.0 Female
Host Connectors 4 - USB B (4 pin) Female
8 - 3.5 mm Mini-Jack (3 Position) Female
8 - DVI-I (29 pin) Female
Software
OS Compatibility OS independent; No software or drivers required
Indicators
LED Indicators 1 - Green - Power
4 - Green - Host Online, Red - Host Selected
Power
Center Tip Polarity Positive
Input Current 0.8A
Input Voltage 110V-240V AC
Output Current 1.5A
Output Voltage 12 DC
Plug Type M
Power Consumption (In Watts) 18
Power Source AC Adapter Included
Environmental
Humidity 90% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Color Black
Enclosure Type Steel
Product Depth 5.1 in [130 mm]
Product Height 2.4 in [60 mm]
Product Weight 44.2 oz [1253 g]
Product Width 8.7 in [220 mm]
Packaging Information
Shipping (Package) Weight 4 lb [1.8 kg]
What's in the Box
Included in Package 1 - 4-port dual DVI USB KVM
4 - foot pads
1 - universal power adapter (NA/EU/UK/AU)
1 - instruction manual
Supports any operating system.
No additional drivers or software required.

Certifications

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Accessories

Product Support

Frequently Asked Questions

Before You Buy

Digital Visual Interface (DVI) is a video display interface that can contain different types of signaling, based on the application. DVI cables and ports are created using different connector types to identify what application they are intended to be used in. The connector types are identified by the number of pins on the DVI connector. DVI comes in the following five different connector types: 

Single and Dual link DVI indicate the maximum resolution capabilities of the video source or video destination. The maximum resolutions are Single Link (1920 x 1080 @ 60Hz) and Dual Link (2560 x 1600 @ 60Hz).

Note: The maximum resolution of your video source and video destination are ultimately determined by the technical specifications of the devices. The connector type is not a definitive indicator of the maximum resolution.

DVI-A carries only analog (for example, VGA) with no digital component. DVI-D carries only digital video (for example, HDMI) with no analog component. DVI-I combines DVI-A and DVI-D connections to include both analog and digital components. A DVI-I port may be on either your video source or display, but whether or not a display carries either or both analog and digital sources depends on the technical specifications of your device.

KVM stands for Keyboard Video Mouse and KVM switches allow you to switch the use of a keyboard, display and mouse between multiple computers.  KVM switches also commonly let you switch audio and USB devices between computers.

There are different types of KVM switches as well.

  • Standard box KVM switches. (e.g. SV231USB)
  • Cable KVM switches. (e.g. SV211USB)
  • Multi-Monitor KVM switches.  (e.g. SV231DDUSB)
  • IP KVM switches. (e.g. SV841HDIE)

Standard box and cable KVM switches are a simple way to switch the use of a keyboard, display, and mouse between multiple computers.  Multi-monitor KVM switches allow you to switch multiple displays between computers, and IP KVM switches allow you to remotely control the KVM switch and connected computers over a network.

Here are some important things to consider before purchasing a KVM switch.

  • How many computers do you need to control?  Purchase a KVM switch that supports the number of computers in your setup.
  • Which video connections do your computers and display(s) support?  It is best practice to use the same video connections wherever possible.
  • Will you be using a PS/2 or USB mouse and keyboard?
  • Do you need multiple monitor support?  Ensure every computer can support the number of monitors you are looking to use in your setup.
  • Do you need audio support?
  • What resolution(s) do you want your display(s) running at?  The KVM switch must support the resolution(s) you want to use.
  • Would you like hotkey support?  Some KVM switches support the use of hotkey combinations to complete tasks such as switching between computers.

There are a couple of other important things you may want to take note of:

  • Some KVM switches require proprietary cables to function.  These KVM cables may vary by each KVM switch.  For StarTech.com KVM switches that require proprietary cables, the KVM switches will either come with these cables, or they will be listed in the Accessories tab on the individual product pages.  For more information, see our video dedicated to KVM switch cables.
  • Basic mice and keyboards are recommended for use with KVM switches.  Wireless, gaming or combo mice and keyboards (mice and keyboards that use a single USB connection / receiver for both units) can cause performance issues, and in general, are not supported for use with KVM switches.

It can be difficult to tell which ones are right for the KVM switch you are interested in.  How can you tell which KVM cables you require?  How can you tell if a KVM switch requires proprietary cables?  How do these cables work? 

Standard KVM Switches and Cables

Note: You will need one bundle of KVM cables per computer you want to connect to the KVM switch.

Standard KVM switches have no special cable requirements.  If you have spare video and PS/2 or USB cables, you can use them to hook up the KVM switch to your computers.  StarTech.com still sells KVM cable packages, but they are just for the convenience of buying them in bundles and usually involve some savings.  Keep in mind that even if you have some of the cables you need, it still might be advantageous to buy the bundle.

KVM Switches with Opposite Gender Video Connections

Some KVM switches use male video connections for the computers and female video connections for the console ports.  In this case you simply need a video extension cable, or a KVM cable package appropriate to the KVM switch.  This is so you cannot accidentally plug cables from your computer into the console ports.

KVM Switches Requiring Proprietary Cables

KVM switches can also use proprietary KVM cables to connect to the individual computers.  This is often done with larger KVM switches and KVM switches intended for a server environment.  These cables use a proprietary pinout which does not conform to the video standard in use, as the cable carries both the video and PS/2 or USB data along a single cable.

If you are unsure whether or not you need special cables, complete the following:

  1. Check the Technical Specifications tab on the individual product pages for What's in the Box.  This section lists everything that comes with your purchase, and your KVM switch might come with the cables.
  2. Check the Accessories tab.  This section lists potential accessories for the product you are looking at.  StarTech.com will list the appropriate KVM cables for the KVM switch here. 
  3. Check the Gallery and look at a picture of the back of the KVM switch.

Note: If there are no PS/2 or USB ports on the back of the KVM switch other than for the console, you will require proprietary cables.

If at this point you require further assistance in deciding which cables to purchase with your StarTech.com KVM switch, contact our technical support team.  

Whether a specific mouse or keyboard will work with StarTech.com KVM switches can depend on the type of mouse or keyboard you use.  Any mice with additional functionality or keyboards that are not standard 104 key keyboards could cause issues.  This includes wireless, gaming, combination (one USB receiver for both the mouse and keyboard), and Apple keyboards.  We recommend that you use a standard wired mouse and keyboard with our KVM switches, especially when you troubleshoot issues.

If you cannot get a specific mouse or keyboard to work with your KVM switch, connect the mouse or keyboard into the USB hub ports, if available (they are marked on the back of the KVM switch). If the KVM switch has hotkey functionality, you will lose the functionality when using these hub ports.

This device has a DVI-I connector and is compatible with both analog and digital DVI video signaling. If you have a display or video destination that uses another type of video connection, there are ways that you can convert the video signal or connection. These options are outlined below and organized by the target connection.

Target connection Conversion
VGA DVI to VGA: https://www.startech.com/Cables/Audio-Video/Video-Adapter/DVIVGA/.
HDMI

DVI to HDMI: https://www.startech.com/Cables/Audio-Video/HDMI/HDMI-to-DVI/.

DisplayPort DVI to DisplayPort: https://www.startech.com/AV/Converters/Video/?filter_AVINPUT=HDMI&filter_AVOUTPUT=DisplayPort.

Installation

  1. Turn off all of the computers and monitors that will be connected to the KVM switch.
  2. Connect the power adapter to the KVM switch.
  3. Connect the video cables from your monitors to the console video port on the KVM switch. 
  4. Turn on the monitors.
  5. Connect your keyboard and mouse to the console PS/2 or USB ports on the KVM switch.
  6. If you have not done so already, change the KVM switch to focus on port 1.
  7. Connect the video cables from PC1 to the KVM switch.
  8. Connect the PS/2 or USB cables from PC1 to the PC1 PS/2 or USB ports on the KVM switch.
  9. Turn on PC1. You should see the computer load the operating system that you are using on PC1.
  10. Make sure that the mouse and keyboard can control PC1.
  11. Repeat steps 4 to 8 for each additional computer that you want to connect to the KVM switch. Leave the computer in focus until you make sure that the mouse and keyboard can control the computer in step 8.

Troubleshooting

There are some quick tests that you can perform to rule out potential issues. Start by turning off all of the connected computers and peripherals, unplugging everything from the KVM, including power, and leaving it for 10 seconds.  Then connect everything to the KVM following the procedure in the following FAQ: https://www.startech.com/faq/kvm-switches-setup.

You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • KVM switch

  • Video source (such as a DVR or computer)

  • Video destination (such as a monitor or projector)

Note: When you are testing your setup components, it is recommended that you avoid using any video adapters. For example, if you are converting a VGA source to HDMI to be used with an HDMI extender, you should test with an HDMI source.

To test your setup components, try the following:

  • Use the video cable, KVM switch, video source, and video destination in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, KVM switch, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

  • Remove the KVM switch from your setup and test to make sure that the video source and video destination work together without the KVM switch.

  • Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, KVM switch, and video destination all need to support the resolution that you are using.

There are four troubleshooting actions that you can try if some but not all of the ports and your computer are working with the KVM switch. 

  • To determine if a specific cable is the source of the problem, switch the cables that connect the KVM switch to the computers to one working port and computer, and one port and computer that is not working. Keep the computer plugged into the same ports and only switch the cables. If the issue persists when you switch cables, the issue may be with the cable itself.
  • To determine if the problem is between the computer and the KVM switch, using the same cables, connect the KVM switch to one computer that is working and one computer that is not working. If the issue persists when you switch computers, follows the issue may be with the computer and the KVM switch.
  • Try reinitializing the KVM.  This is done by following the setup instructions on the website.
  • To determine if the KVM switch is the source of the problem, if you have another KVM switch, disconnect the current KVM switch and connect the second KVM switch.

If the keys on your keyboard are repeating, complete the following:

  1. If the KVM you are using has USB ports, you can move your keyboard to the USB hub port on the back of the KVM (the USB hubs are marked).

Note: When you move the keyboard out of the keyboard port, you will not be able to access the hotkeys.

  1.  You can adjust the typematic rate in your operating system’s settings. Depending on the version of Windows you are running, you can adjust the typematic rate by doing one of the following:
    • Click Control Panel > Keyboard > Speed. Adjust the repeat delay and repeat rate until the keys no longer repeat.
    • Click Control Panel > Hardware and Sound > Devices and Printers. Right-click Keyboard Settings. Adjust the repeat delay and repeat rate until the keys no longer repeat.

In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:

Windows 10 and Windows  8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

  1. Click the Start button and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows XP

  1. Click the Start button and select Control Panel.
  2. Double-click Display.
  3. Click the Settings tab, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

4 Port Dual DVI USB KVM Switch with Audio & USB 2.0 Hub

Customer Reviews

4 (3 reviews)
4 out of 5 stars
Quality of Product
2.3
Tell us what you think of this product.


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1 - 3 of 3 Reviews

(5 stars) Love it

By:
Had previous experience with a dual port DVI and VGA StarTech KVM and this one is just as good. Yes, the hot keys don't work with a wireless keyboard but I suspect that is more a function of the keyboard driver than the KVM switch, since the last unit I had also had a wireless keyboard and mouse and was flawless in its operations. It would be nice if the DVI connectors were just a smidgen (metric) further apart from one another, but these are minor issues that have nothing to do with the quality or the operation of the unit itself. I love the fact that this is a metal housing; makes it stay put and feels high quality.
Comment Helpful? Yes - 7 No - 0 Report

(4 stars) Mostly Happy with this unit

By:
Works like it should for the most part. Can have USB keyboard and mouse installed and two other USB devices such as Headphones, usb drives, etc. and toggle them with or leave them when switching computers. This does work on both PC and Apple. Con 1 VGA signal converters (non-powered) do not work on the DVI ports on this. Con 2 I also bought a Kinesis keyboard FreeStyle2 for Mac (Model# KB800HMBUS) that has a split keyboard. It works horribly with this. When ever plugged into the keyboard port. If I use one of the non keyboard and mouse ports it works 100% fine but I cannot use the keyboard hotkeys to switch between computers. Also when using it on the keyboard port I have to type very, very, slowly or I get duplicate letters by pressing only 1 time and it will occasionally just stop working and I have to unplug it and plug it back in. Using a standard non split keyboard worked fine so must be some issue with the split keyboard (maybe not enough power or something). Sometimes swapping devices with my Logitech USB head phones does not pick up or swap 100% of the time.
Quality of Product (4/5)
Comment Helpful? Yes - 1 No - 0 Report
Response from StarTech.com:
David S., Customer Support
Hi Richii, Thanks for reviewing the SV431DD2DUA. Most DVI to VGA adapters should work with this KVM, but for best results when connecting and switching, we recommend using DVI connections. If you’d like to use VGA monitors and/or PCs in conjunction with a KVM, our SV431DDVDUA may be a better solution for you. Regarding keyboards, it’s always best to use a standard wired device. Using wireless, specialty or Mac keyboards on a KVM can cause undesired results, due to differences in their circuitry and design. You’re correct that connecting this type of keyboard to the hub ports will work, but as you mentioned, you’ll lose the ability to switch to different computers via the hotkeys. The issues experienced with your USB headphones may be related to lag on the USB ports on the connected PCs. A few suggestions we could offer would be to try updating the USB chipset drivers for the PCs connected and also disable USB power saving for the USB ports on any PCs you have connected to the switch. Please get in touch with us if you would assistance with any of the above – We’ve opened a support ticket for you under case # 303-176524, should you need it.

(3 stars) Good but one main flaw

By:
This is a good dual monitor DVI switch but with one main flaw. The DVI ports are very close to each other. If you have existing cables, you will more than likely need to take a knife to them and trim down so they will fit next to each other. To the engineers: Since this device is too small for a 1U rack, why not make it 10mm wider so the ports can have some room between them?
Quality of Product (3/5)
Comment Helpful? Yes - 6 No - 2 Report