StarTech.com

USB Crash Cart Adapter with File Transfer & Video Capture

Portable KVM Console | VGA Video | 1920 x 1200 60Hz | Cables Included

Product ID: NOTECONS02

  • Access any VGA and USB system directly from your laptop via the KVM console adapter
  • Set up quickly with included cables and instant BIOS-level control
  • Share troubleshooting information and display errors with video capture at 1920 x 1200 60Hz
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  • Simple self-powered portability with no external power adapter necessary
  • Easily troubleshoot systems with bi-directional file transfers between local and remote computer
$469.99 USD
261+ In stock
In stock
US: 194 | CA: 67 261+ In stock
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Overview

The USB crash cart adapter gives you control of a headless system, turning your laptop into a portable crash cart for rack servers, PCs, ATMs, kiosks, and more.   

Instant System Access 

Simply connect the laptop crash cart adapter to your computer using the included USB cable, then connect the integrated USB and VGA cables to your server for instant BIOS-level control. With no server-side software required, you can be up and running instantly. 

USB Crash Cart Adapter

Troubleshoot More Efficiently  

With the flexible software interface, you can transfer files from your laptop to the server, capture videos for records or instructional purposes, take screenshots and scale the display window to full screen mode or smaller, with no scroll bars helping you to troubleshoot faster. 

Self-Powered Reliability 

Powered from the server-side USB connection, the KVM adapter doesn't require an AC outlet so you can connect to any PC or device that has a VGA and USB port, even if there’s no power outlet available.  

Take It Anywhere 

This pocket-sized adapter features a compact design that easily fits inside your laptop bag and requires no additional accessories to connect, eliminating the need to lug around a large, awkward traditional crash cart to troubleshoot and service your systems.  

StarTech.com offers a wide selection of high-quality KVM-related products to help you access your systems more efficiently without the expense and clutter of extra keyboards, mice and monitors. This USB KVM crash cart adapter is backed by a StarTech.com 2-year warranty and free lifetime technical support. 

Applications

ATM and VLT maintenance and repair

Mobile systems and server repair

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Audio No
Cables Included Yes
Daisy-Chain No
KVM Ports 1
Number of Monitors Supported 1
PC Interface USB
PC Video Type VGA
Rack-Mountable No
Performance
Hot-Key Selection No
IP Control No
Maximum Analog Resolutions 1920x1200 @ 60Hz
Maximum Number of Users 1
MTBF 909000
On-Screen Display No
Connector(s)
Console Interface(s) 1 - USB Mini-B (5 pin) Female Input
Host Connectors 1 - USB Type-A (4 pin) USB 2.0 Male
1 - VGA (15 pin, High Density D-Sub) Male
Software
OS Compatibility Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2008 R2, 2012, 2012 R2, 2016
Mac OS® 10.9 to 10.13
Linux 2.6 to 4.11 LTS versions only
Special Notes / Requirements
Note If you're interfacing with a Linux device, this adapter is only compatible with standard QWERTY keyboards in U.S English configuration
Indicators
LED Indicators 1 - Host/Server Keyboard/Mouse USB Link
1 - Host/Server Video (VGA) Link
1 - User Console/USB Link
Power
Power Source USB-Powered
Environmental
Humidity 80% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Physical Characteristics
Cable Length 16.4 in [416 mm]
1 x 15in (385mm) USB host cable, 1 x 3in (76mm) VGA host cable, 1 x 6ft (1.8m) USB Console cable
Color Black
Enclosure Type Plastic
Product Depth 4.5 in [115 mm]
Product Height 0.6 in [15 mm]
Product Weight 6 oz [170 g]
Product Width 2.9 in [74 mm]
Packaging Information
Shipping (Package) Weight 12.8 oz [363 g]
What's in the Box
Included in Package 1 - USB Crash Cart Adpater
1 - USB A to Mini-B Cable
1 - USB Software Key

Compatibility

View full OS compatibility
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2008 R2, 2012, 2012 R2, 2016
Mac OS® 10.9 to 10.13
Linux 2.6 to 4.11 LTS versions only

Certifications

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Accessories

Product Support

Drivers & Downloads

Manual(s):
Software
Compliance Letter(s):
Data Sheet(s)

Frequently Asked Questions

Installation

In order to view the computer connected to the laptop crash cart adapter, you must install the software package either from the USB stick or StarTech.com website. The software must be installed prior to using the device on your computer.

Hardware requirements

You require the following components in your hardware setup:

  • A host computer with a female VGA and USB ports. This is the computer that will be controlled.
  • A client computer running Windows with an available USB port. This computer will control the host computer.

Install the software

Drivers and software must be installed on the client computer before you connect the components. To install the software, complete the following:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product packaging.

Note: Windows typically saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. When the download is complete, right-click the zip folder that you downloaded, click Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, navigate to the Windows folder, right-click the Setup.exe file and click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in step 2.

  1. Follow the on-screen prompts to install the device drivers and software.

Install the hardware

  1. Connect the USB and VGA cables from the crash cart adapter to the host computer.
  2. Connect the mini USB cable to the crash cart adapter and the client computer.

Plug in the crash cart adapter and run the USB Crash Cart software. The software automatically detects the settings of the connected computer and shows the display from the computer. When you move the mouse cursor to the display, the keyboard and mouse control is redirected from the client to the host computer.

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Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. In the list of extracted files, double-click the setup.exe file.
  3. Complete the instructions to install the device drivers, and restart your computer when prompted to.
  4. After your computer restarts, connect the USB crash cart adapter to your computer.

Your device should be ready to use.

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In order to view the computer connected to the KVM console adapter, you must install the software package either from the USB stick or the StarTech.com website. The software must be installed prior to using the device on your computer. To install the software, do the following:

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example,hard_drive_name\Users\your_name\Downloads).

  1. Double-click the Software Pack.zip file.
  2. Double-click the Mac folder.
  3. Double-click the Install.dmg file.
  4. Double-click USB Crash Cart Adapter.

The program is now located on the desktop and is ready to run.

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How to

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command + R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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Troubleshooting

When you troubleshoot issues with a USB crash cart adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Computer system

  • USB crash cart adapter

To test your setup components, try the following:

  • Use the video cables, video source, computer, and USB crash cart adapter in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, computer, and USB crash cart adapter in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables.

When you test the video cables, video source, and the USB crash cart adapter, it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. 

  2. Do one of the following:

In order for the adapter to work correctly, the software must be installed on your operating system. After the software is installed on your operating system, run the software. The software automatically detects the video source when it is present on the video port.

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You can use the USB crash cart adapter software to capture video. Videos taken on the attached host computer are saved on the client computer that's running the USB crash cart software.

Note: When you record videos, the file transfer feature is temporarily blocked.

To record videos, complete the following:

  1. In the USB crash card adapter software, click the record button.
  2. Specify the location where you want to save the files.
  3. Specify how long you want to record for in seconds.

 

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If the video works on your client computer but the keyboard or mouse is not working with your laptop crash cart adapter, try the following:

  • Make sure that the USB cable on the laptop crash cart adapter is firmly connected to the host computer.
  • If you're using multiple monitors with the host computer, make sure that the VGA cable connected to the laptop crash cart adapter is connected to the primary monitor.
  • Under Keyboard, change the Active emulation type to PS/2.
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* Product appearance and specifications are subject to change without notice.

* Same day shipping is only available for orders shipping within the United States.

USB Crash Cart Adapter with File Transfer & Video Capture

Customer Reviews

3 (3 reviews)
3 out of 5 stars
Quality of Product
1.7
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1 - 3 of 3 Reviews

(3 stars) Very good, could be great.

By: on 06/09/2018
This does work on Max OSX 10.12. Install was fairly painless. In general, it does the job, but there are issues. On the hardware side, my only gripe is the dongles. Those seem liable prone to damage. I would have preferred a female vga and USB jacks and extension coords. I recommend buying a protective case for this investment. The software works, but there are annoyances. My biggest complaint is the tendency of the keyboard emulator to frequently type multiple characters. It happens randomly. Sometimes even with the very quickest of button presses. Worst, it can happen when you hit the return key - so you might accidentally accept multiple dialog window defaults during operating system setup. This issue is the only one that really bothers me. As is, I wouldn't want to use this for very long. Just enough to get things to the point where I can remote in via SSH or Remote Desktop. I wouldn't want to use it to do a full OS install/reinstall. The screen scaling could be better for retina displays. You can't really get it to scale to fill the screen (vertically or horizontally). What scaling options there are, are not intuitive. In general, the whole toolbar at the top feels unintuitive. The icon choices often reinvent the wheel, instead of using standard icons ("settings" icon should be a gear, "drive control" should look like a CD, etc). Disappointing, but not a deal breaker. There also seems to be some sort of jitter on the display. It's constantly shifting up and down. It's just a few pixels worth of movement, so it's usable, but it's another thing that would discourage me from using it any longer than I had to. On a positive note, the file transfer appears to work awesome. You can even connect bootable ISO's, so installing an OS, or running a recovery CD should work great. I am very happy about this. In all, it's a great concept, and it definitely "just works". They could do a lot to make the experience better. There are other cheaper products that do the same thing. I spent the money mainly because this is the only Mac compatible one, but I was hoping the extra money would also mean a more polished user experience. I will definitely be keeping mine, but I hope they can improve some of these things (especially the keyboard issue) in a software update.
Comment Helpful? Yes - 0 No - 0 Report

(1 star) Poorly made software

By: on 12/20/2017
Very sporadic. Video cuts in/out making this completely useless.
Comment Helpful? Yes - 16 No - 1 Report
Response from StarTech.com:
Sam, Customer Service on 12/22/2017 12:39:09 PM
Thank you for sharing your review of our NOTECONS02. I'm sorry to hear about the functional issues you've had with the software. If you haven't already done so, I recommend updating the software to the latest version available from our website. You can find the software here: https://www.startech.com/Server-Management/KVM-Switches/USB-Crash-Cart-Adapter~NOTECONS02#dnlds This unit is covered by a 2 year warranty and free lifetime technical support. Our Technical Advisors are available 24 hours a day, 5 days a week, to provide support. For further troubleshooting, I recommend reaching out to us at 1-800 265-1844 or www.startech.com/chat Sam, StarTech.com Support

(5 stars) Amazing Product

By: on 07/16/2014
This probably one of my favorite products I have ever owned. The convenience along of carrying this with my notebook is a great time saver. The moment my previous generation product dies I will be purchasing another.
Quality of Product (5/5)
Comment Helpful? Yes - 2 No - 20 Report