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Troubleshooting

In my computer's display settings, the display connected through my HD2DPVGADVI is categorized as a generic display. How do I fix this?

Sometimes the Extended Display Identification Data (EDID) is not captured when your display is initially connected to the HD2DPVGADVI.

To resolve this issue, complete the following:

  1. Unplug the USB cable on the HD2DPVGADVI.
  2. Wait 5 seconds.
  3. Plug the USB cable into the HD2DPVGADVI.