Can’t find the product you need? Our support team is standing by to help you find the right solution or recommend replacement products. Click here for live chat.
StarTech.com

USB-C Dock - 4K Triple Monitor Laptop Docking Station with Dual DisplayPort & HDMI - 100W Power Delivery - USB-C, 4x USB-A Hub - USB 3.1 Gen 1 Type-C Dock - Windows & MacBook

Laptop Docking Station | Mac, Windows® & Chrome OS™ | 2x 4K 60Hz DP + HDMI

Product ID: DK30CH2DEP

  • FLEXIBLE MONITOR OUTPUTS: This USB-C docking station is a perfect choice for dual or triple monitor setup, supports up to triple 4K display incl. dual 4K 60Hz DisplayPort (DP++/DP) and/or 4K 30Hz HDMI
  • 100W POWER DELIVERY: Power & charge USB-C/Thunderbolt 3 workstation laptops & ultrabooks incl. Lenovo X1, ThinkPad P Series, Dell Latitudes, Precision, XPS 15, HP Spectre, Zbook & MacBook Pro 16
  • FULL FEATURE DOCK: USB-C Dock w/ 3 video outputs (DP & HDMI), 100W PD, 4x USB-A & 1x USB-C, gigabit ethernet, headset port, separate speaker/mic audio ports, K-Slot for security & 1m/3.3' USB-C cable
View More
  • MORE USB DEVICE PORTS: USB 3.1 Gen 1 Docking Station has 5x USB 3.0 5Gbps Hub (4x USB-A, 1x USB-C), w/ 1x BC 1.2 (1.5A) fast charge always-on smartphone port, with or without laptop connection to dock
  • EASY DEPLOYMENT: This universal USB Type-C port replicator supports Windows, macOS, Chrome OS & Ubuntu and includes MAC address changer & DisplayLink update utilities for hassle-free IT management
$456.99 CAD
1018+ In stock
In stock
CA: 479 | US: 539
1018+
In stock
Where To Buy

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB-C
Chipset ID DisplayLink - DL-6950
Genesys Logic - GL3523
Genesys Logic - GL3523S
Texas Instruments - TPS65982
Parade Technologies - PS176
Displays Supported 3
Fast-Charge Port(s) Yes
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 1x HDMI (DP Alt Mode) - 4096 x 2160p @24Hz / 3840 x 2160p @30Hz
2x DisplayPort (DisplayLink) - 4096 x 2160p @60Hz / 3840 x 2160p @60Hz

1x 5K DisplayPort using 2 DP video ports - 5120 x 2880 @60Hz

Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 2 - DisplayPort (20 pin) Female
1 - HDMI (19 pin) Female
2 - USB Type-C (24 pin) USB 3.0 (5Gbps) Female
1 - USB 3.0 A (Fast-Charge, 9 pin) Female
3 - USB Type-A (9 pin) USB 3.0 (5 Gbps) Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
2 - 3.5 mm Mini-Jack (3 Position) Female
1 - Security Lock Slot Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.9 - 10.12, 10.14 - 10.15
Chrome OS™ v55+
Special Notes / Requirements
Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
4K resolution is supported on all 3 video ports. A 4K-capable display is required to achieve 4Kx2K resolution
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
5K resolution is supported by connecting the two DisplayPort video ports to a single 5K display. A 5K-capable display is required to achieve 5K (5120 x 2880 60Hz) resolutions
The dock connects to the USB-C port on your laptop. The dock can also be connected to the USB-A port on laptops using a USB-C to A cable, sold separately, but only dual display is supported, and Power Delivery to charge your laptop is not available through USB-A
System and Cable Requirements USB-C enabled computer with an available USB Type-C port
Power
Center Tip Polarity Positive
Input Current 2.5 A
Input Voltage 100 - 240 AC
Output Current 7.5 A
Output Voltage 20V DC
Plug Type N
Power Delivery 100W
Power Source AC Adapter Included
Environmental
Humidity 0~70% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Color Black & Silver
Material Plastic
Product Height 1.3 in [3.4 cm]
Product Length 10.6 in [27 cm]
Product Width 3.2 in [82 mm]
Weight of Product 13.5 oz [382 g]
Packaging Information
Package Height 3.1 in [80 mm]
Package Length 12.6 in [32 cm]
Package Width 6.3 in [16 cm]
Shipping (Package) Weight 58.4 oz [1654 g]
What's in the Box
Included in Package 1 - Docking Station
1 - USB-C Cable
1 - Universal Power Adapter (NA/JP, ANZ)
1 - User Manual
1 - Anti-Slip Rubber Pads

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
macOS 10.9 - 10.12, 10.14 - 10.15
Chrome OS™ v55+

Certifications

Related Products

Triple Monitor 4K USB-C Dock with 5x USB 3.0 Ports
DK30CH2DPPD
Triple Monitor 4K USB-C Dock with 5x USB 3.0 Ports

Laptop Docking Station | Mac & Windows® | 60W Power Delivery| 4K 60 DP + HDMI

$420.99
4535+ In stock In stock
CA: 476 | US: 4059
In stock Learn More
Triple-Monitor USB 3.0 Docking Station - 1x HDMI - 2x DisplayPort
USB3DOCKH2DP
Triple-Monitor USB 3.0 Docking Station - 1x HDMI - 2x DisplayPort

Port Replicator | Mac & Windows® | 4K DP | 5 USB ports | TAA Compliant

$329.99
182+ In stock In stock
CA: 182 | US: 0
In stock

Accessories

USB-C Dock - 4K Triple Monitor Laptop Docking Station with Dual DisplayPort & HDMI - 100W Power Delivery - USB-C, 4x USB-A Hub - USB 3.1 Gen 1 Type-C Dock - Windows & MacBook

Customer Reviews

2.9 (10 reviews)
2.9 out of 5 stars
Quality of Product
0
Tell us what you think of this product.


Need a little help getting started? Check out our review guidelines.

1 - 10 of 10 Reviews

(5 stars) Wonderful Dock

By: HappyCustomer
This is my second TRIPLE Monitor dock. Moved my first one to a remote office I use and upgraded to this one to have USB-C charge cable for my MacBook Pro. I had a small glitch with the driver BUT the 24 hour support was amazing. I called after midnight and Brandon listened and the took me through a series of troubleshooting steps. In no time I was up and going and issue resolved. Thanks for the superb support and for the knowledgeable process. That was an unexpected surprise the night before I really needed a fully functional office again. I recommend the product and the customer support. Thank you.
Comment Helpful? Yes - 0 No - 0 Report

(1 star) HDMI port limitation is not clearly spelled out.

By: MartyMehdi
I bought this product back in August 2019 in anticipation of purchasing a large 4K Monitor to connect as my third monitor. The HDMI port of this product did not work and after many hours of troubleshooting I called customer service who informed me that this model dk30ch2dep HDMI port only works with a connection to a laptop that 1. has USB-C input AND 2. the laptop that supports DPA mode. This was not clearly spelled out in the description, you would have to click and deep dive further down on their website to see this limitation.
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
Hello Marty, We apologize for any confusion when purchasing our DK30CH2DEP. While we were unable to find when you purchased this dock, we'd like to advise that we do have updated bullet points for this product that show the HDMI port requires DP-Alt (DisplayPort Alternative) mode which is only available over USB-C. This is also why the dock only comes with a USB-C cable and not a USB-A cable.

(1 star) Worse Experience for $300

By: Frankie7
I bought this thinking it would be the perfect dock for my new macbook pro. I was wrong. The capability is horrible. Almost all of my adobe software does not run appropriately when I am plugged into the dock and every time I unplug from the dock I have to restart my laptop. Now when I am plugged in my computer does not recognize the graphics card that I paid for. I wish I could return this but of course I cant. DO NOT BUY
Comment Helpful? Yes - 0 No - 2 Report
Response from StarTech.com:
Matt, Customer Support
Hello Frank, We apologize for the difficulties you're experiencing when using our DK30CH2DEP with your MacBook Pro. This dock uses DisplayLink for two of the displays which limits the functionality of the displays and can cause issues with programs like Adobe or video games that require Hardware Acceleration. USB docks and adapters are not compatible with hardware acceleration because they are converting a USB data signal into video so the communication needed for hardware acceleration can't be done. If you purchased the dock directly on our website, we offer a 30-day return policy and would be happy to speak with you about returning the dock and helping you find one that works over Thunderbolt 3 and allows Hardware Acceleration. You can contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.

(4 stars) Works quite well but can’t be updated on Mac

By: Mtl514
Be careful, it is NOT possible to update this product firmware using a Mac system, even if the last update fixes a bug with Mac. Firmware upgrade has to be done using Windows. Got an explanation from the StarTech support team but in my opinion, this fact should be mentioned in product documentation as many users may not have access to a Windows system.
Comment Helpful? Yes - 3 No - 0 Report

(5 stars) Works Perfectly

By: DrKevin
It does exactly what it says it will do. Perfectly. After unsuccessfully trying to get 2 different Dell docks to work with a Dell Inspiron, I switched to the DK30CH2DEP and have enjoyed perfect performance. I recommend this product.
Comment Helpful? Yes - 0 No - 0 Report

(3 stars) Two in stead of three monitors

By: earvdl2
A very nice device with a lot of functionality. Most is working properly. Also the two Displayport connections work fine. Unfortunately the hdmi doesn't. At least in combination with my MSI GF63 8RC notebook.
Comment Helpful? Yes - 1 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
Thank you for sharing your review of our DK30CH2DEP. Unfortunately, the reason that the HDMI port isn't working is because that port requires DP-Alt (DisplayPort Alternative) mode from the USB-C port on the host computer and the USB-C port on the MSI GF63 8RC is a USB 3.1 Gen 1 data port and doesn't provide video. The DisplayPorts on the dock use DisplayLink technology to convert a USB data signal to video. If you need assistance finding a different way to connect three monitors to your computer we'd be happy to help you find one that does not use DP-Alt mode. You can contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(1 star) DisplayLink is terrible

By: wingdagger
If I connect to my 4K monitor through this dock, then I lose the HiDPI display options on my Mac. I can choose either 4K or 1080p. The former makes the text too small and the latter makes everything too big. If I connect directly from my Mac from USB-C to DisplayPort on the Monitor then I have options for scaling the Text, but if I connect to DisplayPort via this Dock, then I lose that option to scale the Text. This product is not good. I think DisplayLink is the problem. It's "recording" my screen with a driver system extension and propagating that through the dock to the display. This is creating an artificial software produced signal instead of using the built-in graphics.
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
It's important to us that our customers have a positive experience with our products and we apologize for the problems you're seeing when our DK30CH2DEP is connected to your computer. DisplayLink shouldn't stop you from being able to choose other options for your Mac display and we'd like to help fix this for you. When you open Display Preferences, if you hold down the Option key while clicking on Scaled it should give you all of the extra resolutions that you no longer see once the dock is plugged in. If you require any assistance please do not hesitate to contact us directly at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(3 stars) Great dock, won't power my laptop

By: Ynaught
This dock works GREAT, but only if I keep my laptop's power supply plugged in 100% of the time. Initially, we were about to return the dock (it appeared to continuously reboot) until I tried plugging my laptop power in. It's worked great since, with and without the provided drivers. My laptop came with a 90W power supply. I had fully expected to be able to power my laptop through the dock and am fairly disappointed in its inability (and lack of specification!!!). I don't know how a customer would gauge whether this could power their laptop - good luck!
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
Thank you for sharing your review of our DK30CH2DEP. This dock does support 100W power delivery but requires your computer support power delivery as well. If your computer does not support power delivery, then it can't accept the power that the dock is providing. We'd be happy to look into this with you to help confirm what might be causing the problems with power and get this working for you. Please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(5 stars) Ordered for large Cyber Security Company

By: IT Specialist
We started purchasing these for our organization 2 Quarters ago and they work GREAT! Enough USB ports for peripherals, enough power delivery over TB3 to sustain even our high powered workstations (Dell Precision 5500 Series) and it works with our Dev teams MacBook Pro (Touchbar) systems. we ordered about 100 of these in all from our partner and I believe that we only ended up with a single defective unit.
Comment Helpful? Yes - 0 No - 0 Report

(1 star) justin

By: Stone Maxwell
This product DOES NOT work with my MBP. I purchased several of these for my team and they are having issues. Every day I have to reboot my laptop connected to the docking station because it losses connection. It starts with my screen going black and the associated connected monitors will go black as well. Then it returns after about 10 seconds, but then nothing works that is connected, keyboard, mouse, etc. I have to reboot the machine in order to get it working again. Coming in and out of sleep, hibernate mode, also seems to have some negative effect, where a reboot is necessary. The site says its MAC compatible, but I beg to differ. I'm going back to my dongle i picked up from my local store.
Comment Helpful? Yes - 1 No - 2 Report
Response from StarTech.com:
Stefan, Customer Support
We are very sorry to hear the DK30CH2DEP dock is not working on your MacBook Pro. This dock is fully Mac compatible up to the latest version of MacOS so this behavior is not typical. This dock makes use of DisplayLink technology and requires software to use. in some cases, the plug and play software that is auto-installed is not up to date or can experience issues. Please first disconnect the dock from your MacBook. Next, navigate to your Applications and you should find a DisplayLink folder with an uninstall utility inside. Run the utility and please confirm DisplayLink is no longer there, then go to our website and download the latest drivers for your version of MacOS located at https://www.startech.com/Cards-Adapters/Laptop-docking-stations/triple-monitor-4k-usb-c-dock~DK30CH2DEP under the blue "Support" tab beneath the product picture. If you encounter issues after installing the most up to date drivers, please contact our support available 24 hours a day 5 days a week by calling 1 800 265 1844 or clicking the green "Chat Live" button at the top left of the site.