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StarTech.com

Dual-Monitor KVM USB 3.0 Docking Station for Two Laptops

Laptop Docking Station | File Transfer | DisplayPort & HDMI | Mac & Windows® | 5x USB

Product ID: USB3DDOCKFT

  • Control up to two host laptops using one dual-monitor workstation
  • Speed up your workflow with file sharing between host computers
  • Charge your devices without a laptop connection using the always-on USB fast-charge port
  • Set up easily with the included file sharing software and two USB 3.0 cables
$345.99 CAD
428+ In stock
In stock
CA: 48 | US: 380
428+
In stock
Where To Buy
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Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB 3.0
Chipset ID DisplayLink - DL-5900
VIA/VLI - VL812
Displays Supported 2
Fast-Charge Port(s) Yes
Industry Standards USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0/1.1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 3840 x 2160 @ 30Hz (DisplayPort - Single Display)

2560 x 1440 (HDMI - Single Display)

2048 x 1152 and 2048 x 1152 (DisplayPort and HDMI - Two Displays)

Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 1 - DisplayPort (20 pin) Female
1 - HDMI (19 pin) Female
1 - USB 3.0 A (Fast-Charge, 9 pin) Female
4 - USB Type-A (9 pin) USB 3.0 (5 Gbps) Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
2 - USB Type-B (9 pin) USB 3.0 Female
1 - Security Lock Slot Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.8 - 10.12, 10.14 - 10.15
Chrome OS™ v55+
Special Notes / Requirements
Note A 4K-capable DisplayPort display is required to achieve 4Kx2K resolutions
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cables included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
PCLinq can be used in any operating system that the dock supports. Windows Easy Transfer can only be used in Windows 8.1, 8, and 7
System and Cable Requirements Two USB-enabled computers with an available USB 3.0 port on each computer (host)
Indicators
LED Indicators 1 - Link (Green)
1 - Activity (Amber)
Power
Center Tip Polarity Positive
Input Current 1.5 A
Input Voltage 100 - 240 AC
Output Current 6.5 A
Output Voltage 5 DC
Plug Type N
Power Consumption (In Watts) 32.5
Power Source AC Adapter Included
Environmental
Humidity 0~90% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 80°C (14°F to 176°F)
Physical Characteristics
Color Black & Silver
Material Plastic
Product Height 1.3 in [3.4 cm]
Product Length 10.6 in [27 cm]
Product Width 3.2 in [82 mm]
Weight of Product 13.2 oz [374 g]
Packaging Information
Package Height 2.8 in [70 mm]
Package Length 11.7 in [29.6 cm]
Package Width 6.4 in [16.2 cm]
Shipping (Package) Weight 2.5 lb [1.1 kg]
What's in the Box
Included in Package 1 - laptop docking station
2 - 3.3 ft [1 m] USB 3.0 host cables
1 - universal power adapter (NA/JP, EU, UK, ANZ)
1 - instruction manual

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
macOS 10.8 - 10.12, 10.14 - 10.15
Chrome OS™ v55+

Certifications

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Accessories

Dual-Monitor KVM USB 3.0 Docking Station for Two Laptops

Customer Reviews

2.9 (21 reviews)
2.9 out of 5 stars
Quality of Product
0
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1 - 21 of 21 Reviews

(2 stars) Warning - not a very good KVM

By: Mike216
When switching between computers the windows on the desktop get moved and resized, every time I switch between machines I need to rearrange my desktop. Tech support says it is the fault of DisplayLink and nothing can be done to fix it.
Comment Helpful? Yes - 0 No - 0 Report

(2 stars)

By: jackie29
It works as advertised...about 75% of the time. Otherwise, the mouse and/or keyboard will inexplicably not transfer to the intended computer. If this device cost, say $30 that would be acceptable. But almost $300? Ridiculous for the price.
Comment Helpful? Yes - 1 No - 1 Report
Response from StarTech.com:
Matt, Customer Support
It's important to us that our customers have a positive experience with our products and we're sorry to hear that you're having difficulties with our USB3DDOCKFT. This dock should not have issues transferring USB control between computers and we'd like to speak with you to help fix this issue. Please contact us directly at www.startech.com/support for assistance. Our Technical Advisors are available 24 hours a day, 5 days a week.

(1 star) Unable to use keyboard or mouse as it is jumpy

By: MattThomas
I bought this a few months ago but have not been able to use this for a couple of reasons. 1) the keyboard and mouse in unusable due to it jumping 2) i need to remove the ability to transfer documents and the embedded drive as it is against my corporate policy
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
Hello Matt, Thank you for sharing your experience with our USB3DDOCKFT. We see that you've already been in contact with us regarding this issue and we hope that the steps we recommended were able to solve your problem. If you're seeing the mouse and keyboard jumping around in specific software even after following the steps we recommended, checking for Hardware Acceleration in the software you're using and disabling it may also help as USB video adapters and docks are not compatible with Hardware Acceleration. If you require further assistance, please do not hesitate to contact us again at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(5 stars) 3 years and still love it

By: dwbatman
This is a great KVM/Dock combination. I telecommute and use 1 port of the KVM for my work laptop dock and the 2nd KVM port for my personal PC.
Comment Helpful? Yes - 0 No - 0 Report

(5 stars) Works as Described - Great Product

By: etmydst
I have been casually looking for a solution to connect my work laptop to my dual monitor setup at home that is connected to a desktop for a while but hadn't found one. Now, forced to work from home for two months, I needed a solution and the USBDDOCKFT is it. The installation instructions were easy to follow and the docking station works like a charm. When I push the button on the docking station to switch between computers, the transition occurs in a few seconds and everything works like it's supposed to. The only hiccup in the process was the need to get IT support from work to install the driver on my work laptop. Great product, would recommend.
Comment Helpful? Yes - 0 No - 0 Report

(4 stars) Solid Performance & Reliable

By: SFBayAreaSteve
I use this product every day to switch between my home computer and my work laptop with a single button touch. If you are doing standard work stuff, some light coding and occasional gaming, it's a perfectly simple way to not have to constantly switch cables around and use 2 computers with one docking station
Comment Helpful? Yes - 0 No - 0 Report

(1 star) Garbage

By: disappointed tl44
This product is complete garbage. When I flip the switch the monitor changes but the Keyboard and Mouse do not work on either machine. I will be sending it back.
Comment Helpful? Yes - 2 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
We're sorry to hear about the difficulties you've experienced with our USB3DDOCKFT. This dock should not be causing any difficulties with your keyboard and mouse and we'd like to help get this working properly for you. Please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.

(5 stars) Works as expected

By: Septimus
Brought this week to be able to switch easily between my home Windows desktop and my work Macbook. Did have some issues with the windows PC lagging but that was due to the fact that the BIOS was converting USB3.0 ports to 2.0.
Comment Helpful? Yes - 0 No - 0 Report

(2 stars) DisplayPort doesnt work

By: Michelle
I have tried multiple cables, adapters and monitor settings and i cannot get any monitor to work using the displayport on this KVM/dock...USB3DDOCKFT I have bought multiple cables and adapters both active and passive.. to no avail. the monitors are vga or dvi === neither of them work in the displayport. so i got a display port monitor - BRAND new and it doesnt work either.... Really frustrated.
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
Hello Michelle, It's important to us that our customers have a positive experience with our products and we apologize that our USB3DDOCKFT is not providing video to your computers. This problem can often be fixed by downloading and installing the latest drivers from our website and if you're using it with macOS you may need to allow the drivers to function in System Preferences. We'd be happy to look into this with you further though. If you require any assistance, please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(2 stars) Very expensive paperweight

By: leeB
I purchased this mid last year hoping to use between two laptops, two hdmi monitors ann single keyboard and mouse. both laptops are dell. This will come online and then immediately be disallowed by the corp setup. My only thought is because of the file sharing, which cannot be disabled. too bad
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
It's important to us that our customers have a positive experience with our products and we apologize for the difficulties you're having with our USB3DDOCKFT. If the dock is coming online and then being disabled by a corporate firewall or software, you may need to speak with your IT department about allowing the drivers/software that this dock installs as the drivers require full administrative privilege to install properly. We'd be happy to help look into this with you and speak with you and/or your IT team to get this working properly for you. Our Technical Advisors are available 24 hours a day, 5 days a week and can be reached at www.startech.com/support

(2 stars) How to...

By: BigMike
After making a couple of moves, the cables that 3.0 USB Host cables are missing and may never be found I am trying to connect a Dell XPS13 9360 to a Planar PXL 2760MW. However, I can't find any reference on the StarTech website nor on the Internet what cables are needed or a simple diagram showing how to make this very expense docking station work
Comment Helpful? Yes - 1 No - 1 Report
Response from StarTech.com:
Matt, Customer Support
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you're having finding new cables for our USB3DDOCKFT. This dock uses a standard USB 3.0 A to B cable, such as our USB3SAB6BK (6-foot cable) and we do have a 10-foot option available under the Accessories tab for this dock. If you require any assistance finding cables, please feel free to contact us and we'd be happy to help. Our Technical Advisors are available 24 hours a day, 5 days a week and we can be reached at www.startech.com/support.

(3 stars) LAN loss when switching between 2 hosts

By: SB310
when switching from desktop host to laptop host and back to desktop host - the LAN fails with "cable is not connected". also, when booting the desktop the LAN fails with the same above error. using the startech power switch (off<->on) several times eventually brings the LAN but only till the next host-switch or desktop boot. LAN can be restored by playing with the windows driver enable<->disable several times (again temporary solution). the desktop is an I7 intel based chipset with windows10 OS. the onboard LAN is disabled at the BIOS. USB is configured with "no selective USB" power option (as suggested)
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you're having with our USB3DDOCKFT. If you're only seeing the issue on your desktop PC then this may be quickly fixed by uninstalling and reinstalling the drivers for the dock on your desktop PC. However, if the problem is happening on both PCs then it could indicate the network port on the dock is faulty. We'd be happy to help look into this further with you. If you require any assistance, please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(1 star) Displays do not work

By: reedsster1
The displays are and do not always work. FAQ's on the website lead to a dead page.
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the issues you're having with our USB3DDOCKFT. The FAQs on our website should expand when clicked on instead of opening a new page and if you're trying to open them in a new tab or page that could be what's causing the links to seem broken. We'd be happy to help you get this working with your computers. You can contact us for assistance at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(3 stars) Worked for the first couple of days

By: mjcjyk
Well I have 2 monitors and 2 laptops. setup the device and I was able to switch between my work laptop (dell lattitude) and my personal laptop (acer). But now when I switch to my work laptop the 2 monitors do not come on. I have uninstalled the drivers and the software that gets installed on my work laptop but no luck. I have only had this product for about a week now.
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Brian, Customer Support
Sorry to hear this! Does your Acer computer work if you move it back and forth between the computer ports on our KVM Docking Station? They're labeled Host1 and Host2. We're also reaching out to you by email to try and sort this out.

(2 stars) Not working with ultra wide 3440x1440

By: Andre
Not working with ultra wide 3440x1440, I am planning to return....
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Matt, Customer Support
Hello Andre, We're sorry to hear about the difficulties you're experiencing between our USB3DDOCKFT and your display. This dock supports a single 4K display at 30Hz when that display is connected to DisplayPort on the dock. When connecting to HDMI, it only supports 2560x1440 and if you have two monitors connected, the maximum resolution drops to 2048x1152. If you're only using a single display connected to DisplayPort, we'd like to look into this further with you. You can contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.

(5 stars) Does what I needed

By: Madtownroadie
I've been using this product for almost 3 years. I allows me to switch between my company laptop and client laptop an leverage my two large monitors and peripherals for both. My company recently upgraded us to surface pros and happily the SP setup took less than 5 minutes. The only issue i've had a few times is getting my logitech usb mouse to work properly....but upgrading the mouse software seemed to do the trick.
Comment Helpful? Yes - 0 No - 0 Report

(3 stars) Nice docking station, KVM less so

By: oshucks
Just got this set up with two Lenovo laptops, and two Dell monitors. The video quality is fine, though I haven't tried any sort of gaming or videos. There is no perceptible lag in display or mouse function. The laptop screens run at native resolution, and each of my two monitors run at their native 1920x1600. The network driver works, as do the USB ports. Where it gets weird is when you switch from one laptop to the other. The KVM function here drops the network, USB devices, and monitor connections from the laptop that isn't being viewed. Most KVMs make all connected computers think that their peripherals are still attached, even the computer(s) that aren't selected. This one doesn't. So if you're streaming music, or doing some sort of network application when you switch away from a laptop, that stops working, as the network connection goes away. Plus, the de-selected laptop reconfigures its display setup back to its native display. When you switch back, it again reconfigures back to multiple displays. This isn't a deal-breaker, as both laptops can use wifi, so I don't need the ethernet. That solves the dropped network problem. And the dropped monitor thing just costs a few moments while the laptops reconfigure, but this could be seen as a feature, not a bug. It's actually nice to have all apps visible on the laptop display when the other laptop is using the monitors.
Comment Helpful? Yes - 3 No - 0 Report

(5 stars) Works great on my two Dell laptops!

By: DKing
I have a 2014 Dell XPS L702x home laptop running Windows 7 and a 2018 Dell work laptop running Windows 10. I have Bose speakers plugged into the audio jack, a USB plantronics headset, USB Microsoft Natural Keyboard Pro, USB Razer Lachesis mouse, and a 2018 32" monitor. Everything works with no issues!
Comment Helpful? Yes - 0 No - 0 Report

(1 star) Frustrating screen flicker

By: chatter71
Have tried two different monitors and the common factor between both of them when they start turning pink or flickering is the docking station. Directly connected to the laptop and there are no issues. Connecting thru this docking station and the issue starts. Looking for something different now to replace this. So frustrating!!
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Brian, Customer Support
In rare cases, you may see flickering with monitor that support MST (Multi-Stream Transport) technology through this product. We would like to know the make and model of the monitor to double check if that is the case. We recommend bringing up the On-Screen Display Menu for the monitor and disabling MST or DP 1.2 if it was enabled. That should resolve the issue.

(4 stars) Works great so far but need help with one thing

By: TonyPHL
I have this set up in my office and it works well switching between my work and home PC on my 4k TV. However, I need to disable the internal drive that contains the PCLinq software (I don't need the software) . My work sees this as an unencrypted device and blocks my access. Other than that, I am quite happy with the product.
Comment Helpful? Yes - 0 No - 1 Report

(2 stars) impossible to work

By: Jackie
impossible to work as the monitors are flickering every 5-10 maximum 20 minutes, mouse and keyboard start lagging at these moments. tried different laptops and different monitors - same issue. hard to use even with one laptop as it seems to be constantly disconnecting/reconnecting.. (
Comment Helpful? Yes - 0 No - 0 Report
Response from StarTech.com:
Stefan , Customer Support
Hello Jackie, We are sorry to hear that this docking station has not been working well for you. Based on your description, it may be a defective dock. This dock does have a 3 year warranty and we would be happy to replace it if it is defective. We would like to hear more about your setup to troubleshoot the issue. You can always contact our support team 24 hours a day 5 days a week at www.startech.com/chat or 1 800 265 1844 for any product related issues. A member of our Technical Advisory team will be reaching out to you shortly by email to assist!