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Dual-4K Monitor Docking Station - Dual HDMI, Dual DP, or HDMI & DP 60Hz - USB-C/USB 3.0

Add dual monitors (two 4K Ultra HD), multiple USB ports, GbE, and audio to your laptop, using this universal USB-C and USB 3.0 dock

Product ID: DK30A2DH

  • Expand the connectivity of your USB-C or USB-A equipped laptop with this universal USB 3.0 docking station
  • DisplayLink-6950 chipset supports dual 4Kp60 displays for USB-C and USB-A equipped laptops
  • Supports multiple combinations of dual 4K video with DisplayPort and HDMI monitors - Dual DisplayPort, Dual HDMI®, or HDMI and DisplayPort @ 60Hz
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  • Connect your peripheral devices with six USB 3.0 Type-A ports (backward compatible with USB 2.0 and 1.x)
  • Thunderbolt 3 port compatible
  • Gigabit Ethernet port adds wired network connectivity to your workstation
  • Separate 3.5 mm headphone and mic input audio jack ports
$293.99 CDN
1715+ In stock
In stock
CA: 15 | US: 1700
1715+
In stock
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Overview

This dual-4K USB 3.0 docking station is the next generation in USB universal docking stations, working with both USB-C and USB-A port equipped laptops and supporting multiple combinations of Ultra HD 4K DisplayPort and HDMI monitors.

It’s Mac and Windows® compatible, making it the ideal accessory for your MacBook Pro, Dell XPS or other laptop.

Enhance productivity with a dual-4K video workstation

This dual-4K docking station helps improve your productivity by expanding the display capabilities of your laptop across two Ultra HD 4K monitors -- even if your laptop doesn't natively support 4K output. The docking station supports 4K low latency, high-resolution graphics on both video ports, using any combination of HDMI® or DisplayPort monitors.

With the dual-4K dock, you can connect:

  • 2x 4K DisplayPort displays at 4096 x 2160 resolution @ 60Hz / 3840 x 2160 @ 60Hz
  • 2x 4K HDMI displays at 4096 x 2160 resolution @ 60Hz / 3840 x 2160 @ 60Hz

  • 1x 4K DisplayPort + 4K HDMI displays at 4096 x 2160 resolution @ 60Hz / 3840 x 2160 @ 60Hz

The docking station is ideal for producers, graphic and web designers, engineers, architects and many other professionals who work on advanced graphics applications. It offers a fast and easy way to maximize your laptop’s workable screen space, giving you three screens in total when coupled with your laptop’s display.

The truly universal docking station

Compatible with both Windows and MacBook computers, this universal laptop dock supports DisplayLink® technology and works with USB-C and USB-A enabled laptops. This means you can connect newer USB-C or Thunderbolt™ 3 laptops or extend the life of legacy USB 3.0 (Type-A) laptops. DisplayLink graphics technology works across computing platforms and connector types to provide a universal multi-display docking solution. The USB-C connector works seamlessly with DisplayLink to support high-resolution monitors, enabling two full 4Kp60 displays from a single USB connection. 

With its universal interface, the docking station can enable a single desktop setup to support different users at different times, no matter what type of computer or device is being used. The universal docking station allows one docking station to be used throughout the organization, for use with the latest Ultrabook™ and MacBook laptops, and Windows Pro tablets as well as older devices.

Providing both full backward compatibility and future proofing, it is the ultimate docking station solution for offices with mixed laptop deployment. 

All the connections you need

This USB 3.0 docking station lets you connect the peripherals you need, to transform your laptop into a powerful, fully capable workstation. With six USB 3.0 ports (USB Type-A), a Gigabit Ethernet port, plus separate 3.5 mm audio and microphone ports for multiple audio, you have all the connections you need to maximize performance.

To add laptop charging support for USB-C-equipped laptops, simply add the StarTech.com HB30C1A1CPD USB to USB-C adapter to extend this dock’s versatility.

The DK30A2DH is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

Expand the connectivity of your USB-C or USB-A laptop — compatible with MacBook Pro, Dell® XPS 15 and many other devices

Use one docking station throughout your organization - perfect for business, government, finance, marketing and sales environments

Ideal for professionals who work with highly detailed graphics or data-intensive applications, including graphic and web designers, videographers, animators, analysts and engineers (CAD)

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB-C
USB 3.0
Chipset ID DisplayLink - DL-6950
VIA/VLI - VL813
Displays Supported 2
Fast-Charge Port(s) Yes
Industry Standards USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0/1.1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions Single display - DisplayPort - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz
Single Display - HDMI - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz
Dual displays - DisplayPort and HDMI - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 2 - DisplayPort Female
2 - HDMI Female
1 - USB Type-C (24 pin) USB 3.0 Female
1 - Ethernet Gigabit Female
6 - 9 pin USB 3.0 A Female
1 - 3.5 mm Audio
1 - Microphone Jack
Software
OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.11 to 10.13.3
Special Notes / Requirements
Note USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.
A USB-C to USB-C cable and a USB-C to USB-A cable are included.
4K resolution is supported on both video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolution
Extended displays are currently only supported with DisplayLink-based products on macOS 10.11 to 10.13.3. This may change in future versions.
System and Cable Requirements A host laptop with an available USB-C port or a USB-A port.
Indicators
LED Indicators 1 - Power
Power
Center Tip Polarity Positive
Input Current 1 A
Input Voltage 100 ~ 240 AC
Output Current 2 A
Output Voltage 20V DC
Plug Type N
Power Consumption (In Watts) 40W
Power Source AC Adapter Included
Environmental
Humidity 10~90% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Physical Characteristics
Cable Length 6 in [152.4 mm]
Color Black & Silver
Enclosure Type Aluminum and Plastic
Product Height 1.1 in [28 mm]
Product Length 8.9 in [226 mm]
Product Weight 10.6 oz [301 g]
Product Width 3.4 in [87 mm]
Packaging Information
Shipping (Package) Weight 30 oz [851 g]
What's in the Box
Included in Package 1 - docking station
1 - 1 m USB-C to USB-A cable
1 - 1 m USB-C to USB-C cable
1 - universal power adapter (NA/JP, UK, EU, ANZ)
1 - quick-start guide

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
macOS 10.11 to 10.13.3

Certifications

Accessories

Product Support

Frequently Asked Questions

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

Installation

Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows will typically save the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads).
     
  2. Once the download is complete, extract the files from the zip folder. Right-click the DisplayLink.zip or DisplayLinkDock.zip file, select Extract All and follow the on-screen instructions.
  3. Select the appropriate folder for your operating system.
  4. Right-click Setup.exe. 
  5. Click Run as Administrator.

    Note: If the Run as Administrator option is not available, you may be attempting to run the installer from within the zipped file. Please extract the files using the instructions in Step 2.
     
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Connect any video cables from your display(s) to the video port(s) on the docking station. 
  8. Once Windows has restarted, connect the docking station to your computer.
  9. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal.  Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).

Troubleshooting

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.
Dual-4K Monitor Docking Station - Dual HDMI, Dual DP, or HDMI & DP 60Hz - USB-C/USB 3.0

Customer Reviews

4.5 (6 reviews)
4.5 out of 5 stars
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1 - 6 of 6 Reviews

(4 stars) Lots of ports and just works!

By:
Small, lots of ports, sturdy, and worked without me doing anything on both my Dell (Windows), and Macbook. If it worked with Linux, had an extra USB-C port, and delivered power over USB-C, it would be the perfect dock for me! C'mon guys... I need to add an extra USB-C adapter to get power to the Macbook using this dock? Add a second, power-delivering port, and call it a day! Other than power, my only complaint is that the USB-C port that it does have, for connecting a laptop, is on the back. Since I have to switch cables to connect my laptops, and I "mount" my docks towards the back of the desk with other devices in a stack, having to reach behind and swap cables is annoying. If I had this dock on a shared desk, I'd hear about it from the users! Anyway, on to the positive.... Small, sturdy, LOTS of ports (compared to my other USB3 and TB3 docks!), and fast throughput. Connected three different laptops in total, and no driver pause or installs for me (maybe I already have the DisplayLink drivers from before?). Video is flawless at full resolution, I've played games, done some Blender and Photoshop stuff.... So now this dock is part of the mounted stack on my desk! If it delivered power, I'd probably take my TB3 dock out since this works just fine with my Macbook now, and HAS MORE PORTS!!! :)
Comment Helpful? Yes - 2 No - 0 Report

(5 stars) So many ports!

By:
This is a really versatile docking station. Depending on what monitors you have, you invariably have to look at adapters for something or other, or you are tied to only using one device. This dock lets you connect different host machines (USB 3.0 or USB-C) to a wide variety of monitors. I was impressed with the 4 USB 3.0 ports in the front, I thought all these ports would make it look crowded, but it’s very slick and everything works. I can go between my 2 laptops and connect to everything I need. This would be a great option for Hoteling stations, where people don’t all have the same hardware. Setup is very easy and every Win10 machine I’ve connected finds all the drivers quickly and efficiently. I received this product in exchange for an unbiased review
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(4 stars) Universal Dock that Never Lags

By:
I have tested this dock using several laptops both with the USB-A and USB-C connections. Each time it took a while to install but performed great afterwards. The dock comes in a box about half the size of a breakfast cereal box lengthwise. The dock is made out of plastic but looks very premium and could be mistaken for metal before touching it. The dock has 6 USB ports, 2 HDMI, 2 DVI, 1 Network and Mic/Speaker ports for audio. To use the dock you need to plug it in using the supplied AC adaptor and have the power switch turned on. The port to connect to a computer is a USB-C port and it comes with both a USB-C to USB-A cable and a USB-C to USB-C cable. When I fist connected this dock to a new computer using USB-C nothing seemed to happen. I waited a bit for installations to occur but none went. After trying a few things, I found that I needed to have my laptop already connected to the internet, then on next connection it downloaded all necessary drivers and was working within minutes. On a different older computer using USB-A cable, I got a message "USB device not recognized". After waiting a couple minutes for the computer to download and install all drivers, it was working without any issues. The displays are very fast through the dock and during my testing I never noticed any lag or choppiness from the displays. Connecting the dock after everything was setup was quick and simple, although I still get the USB error when it's connected but everything seems to work without any issues. This dock is not a Thunderbolt dock so it will not charge your laptop and will install a new USB video card for display output. The computer will need to be connected to power for charging with a separate cable. Little rocky installation but once it got going it works really great. It has lots of ports and performs quickly. I received this product in exchange for an unbiased review.
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(5 stars) Excellent Dock!

By:
Setup is simple and one can be up and running very quickly. It astounds me that the unit can have so many ports while remaining so compact. The rubber feet grip the desk nicely and with it's small size it is unobtrusive on the desk. Works as expected to power two additional monitors. Disclaimer: I received this product in exchange for an unbiased review.
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(5 stars) Excellent Dock

By:
This docking station has all the ports you need for a laptop. It has enough weight and grip that it did not slide around on my desk due to cable weight. I really enjoyed having 6 USB3.0 ports.
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(4 stars) Great features, and well built

By:
This is a great docking station for people who want simple and easy connection. This dock is well built and has just enough weight to it to sit firmly on the desk with cables as to not move around too much. I have tried similar docks from other manufactures and this one tends to stay in one place better. I like the simplicity of a simple connection of usb-c or usb 3.0. I had no issues with hookup to my windows based laptop and found everything worked as planned. The monitor resolution and image was great when used and I could see no artifacting at all. I appreciate the ethernet port as so many laptops are dropping this feature but in the office having a solid hard wired connection is always a nice addition. Overall the quality is excellent. I received this product in exchange for an unbiased review
Comment Helpful? Yes - 0 No - 0 Report