10-Port Industrial USB 3.0 Hub with ESD & 350W Surge Protection

Industrial-grade | 15kV Air | 8kV Contact | Metal | Mountable | DIN Rail | 5 Gbps

Product ID: ST1030USBM

5 stars (1 reviews) |
  • Protects your connected devices with 15kV Air and 8kV Contact ESD protection
  • Surge protection of 350W on the downstream and upstream USB ports
  • Mount industrial USB 3.0 hub where required with built-in mounting brackets or included DIN rails
Your price
$230.99CAD

In stock: CA: 27 | US: 439

Where to buy StarTech.com products
Where to buy

This TAA compliant 10-port industrial USB 3.0 hub gives you the scalability you need in harsh industrial environments, product and repair labs, conference rooms or office workstations. With its rugged industrial grade metal housing, it is designed to meet the advanced requirements of connecting a high number of devices in factories and office environments. 

Photo of the hub installed on a DIN rail in a test bench environment

Perfect for Harsh Environments 

This industrial USB hub delivers reliable performance with a metal, heavy-duty housing. It supports wide-range 7-24V DC terminal block input, giving you the flexibility to power the hub as required, based on your own power input capabilities. 

Perfect for factory environments, the rugged hub also supports a wide operating temperature range (0°C to 70°C) and offers surge and ESD protection to each USB port, which can help prevent damage to your connected devices. 

Connect & Charge More USB Devices

Designed for a high volume of connections, this robust USB 3.0 hub offers ten connection ports, for connecting more USB devices and peripherals. 

The hub also supports USB battery charging specification 1.2, delivering up to 2.4A on any port to a maximum of 50W total, so you can charge your mobile devices faster than traditional USB ports allow. 

Locate the Hub Where You Need it Most

With versatile installation options, you can install the hub where it’s best suited for your environment. With built-in mounting brackets and included DIN mount rails, you can securely mount the USB 3.0 hub to most surfaces such as a wall, under a desk or rack. 

StarTech.com offers an external power adapter, ITB20D3250, sold separately. The universal DC power adapter can be used as an alternative, back up or replacement power supply for StarTech.com’s line of industrial USB hubs.

Works With Your Older USB Devices

The rugged USB hub supports the full 5Gbps bandwidth of USB 3.0 and is backward compatible with previous USB devices. You can connect your legacy USB 3.0 and 1.x peripherals alongside your newer USB 3.0 devices without any disruptions. 

The ST1030USBM is backed by a StarTech.com 2-year warranty and free lifetime technical support. 

Applications

  • You can connect your legacy peripherals alongside your newer USB 3.0 devices without any disruptions Great for assembly lines where only terminal block power is available
  • Great for industrial and manufacturing environments where only terminal block connection is preferred
  • Connect a variety of USB devices such as industrial printers or cameras, plus fast-charge your smartphone and tablet
  • Mount to a wall near or under a desk surface in a Lab, Service Repair area or office area connecting multiple USB peripherals
  • Use in a conference or meeting room utilizing multiple USB peripherals or for charging several mobile devices

Partner Numbers

  • Ingram Micro Canada 54880Z
  • Tech Data Canada 5Z8643
  • ASI Distribution Canada 177320
  • D&H Canada ST1030USBMCA
  • UPC 065030863001

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) 10 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) USB Type-B (9 pin) USB 3.0
Terminal Block (2 Wire)
Environmental Operating Temperature 0°C to 70°C (32°F to 158°F)
Storage Temperature -20°C to 85°C (-4°F to 185°F)
Humidity 5%~95% RH (Non-condensing)
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) Yes
Ports 10
Interface USB 3.0
Bus Type USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
USB 3.0 - Backward compatible with USB 2.0/1.1
Chipset ID Genesys Logic - GL3522
Indicators 1 - LED Indicators Power (Green)
Packaging Information Package Height 2.2 in [57 mm]
Package Length 9.7 in [24.6 cm]
Shipping (Package) Weight 20.7 oz [587 g]
Package Width 6.7 in [16.9 cm]
Performance Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
ESD Protection +/-8kV (Contact)
+/-15kV (Air)
Surge Protection 350W on the DFP and UFP
MTBF 119388 hours
Physical Characteristics Form Factor Industrial
Weight of Product 12.6 oz [357 g]
Color Black
Material Steel
Cable Length 6.7 ft [2.0 m]
Product Length 7.8 in [19.8 cm]
Product Width 2.2 in [56 mm]
Product Height 1.2 in [31 mm]
Power Power Source Terminal Block
Input Voltage 7 ~ 24 DC
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Host computer with an available USB 3.0 port
Note This product is intended for use with terminal block power only – Standard AC adapter not available
If connected to a USB 2.0 host port, performance may be limited
What's in the Box 1 - Included in Package 10-port industrial USB 3.0 hub
USB 3.0 host cable
DIN rail mounting kit
terminal block (2 wire)
instruction manual

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Frequently Asked Questions

Troubleshooting

Industrial USB hubs offered by StarTech.com require an external power supply that connects to the terminal block on the hub.

To select a power supply, you need to determine the maximum power requirements (wattage) of the hub.

The equation you should use to determine the power requirements is P = 5 * I * N, where the following is true:

  • P is the power in watts.
  • is the voltage of the USB port.
  • I is the current of the USB port in Amps.
    • I = 0.5 A for USB 2.0.
    • I = 0.9 A for USB 3.0.
  • N is the number of USB ports.

For example, a four-port USB 3.0 hub's maximum power requirement is P = 5 * 0.9 * 4. Therefore, the minimum wattage of the power supply for the four-port USB 3.0 hub is 18 watts.

When you determine the power requirements of the hub, you can choose a power supply. The following criteria must be met when you select the power supply:

  • The voltage must be within 7 to 24 or 7 to 40 Volts DC, depending on the specifications of the USB hub.
  • The power supply must convert AC to DC (no AC output).
  • The power rating is equal or greater to the requirements of the hub.

Most power supplies come with a rating in volts (V) and amps (A). To determine the current in amps, use I = P / V, where the following is true:

  • I is the current of the power supply.
  • P is the calculated power of the hub.
  • V is the chosen voltage of the power supply (between 7 to 24 or 7 to 40 volts).

For example, if a hub requires 18 W and you choose a 12 V power supply, the current of the power supply would be I = 18/12, I = 1.5A.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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