4-Port USB 3.0 Hub plus Dedicated Charging Port - 1 x 2.4A Port

Add four USB 3.0 ports to your computer, plus fast-charge your mobile device

Product ID: ST53004U1C

4 stars (2 reviews) |
  • Charge your smartphone or tablet quickly, using the 2.4A USB fast-charge port
  • Connect multiple USB devices to your laptop or desktop by adding four USB 3.0 ports
  • Charge a variety of mobile devices, including Apple and Samsung Galaxy devices, with support for USB Battery Charging Specification 1.2
Your price
$79.99CAD
Where to buy StarTech.com products
Where to buy

Here’s a must-have accessory for any mobile device user. This compact USB 3.0 hub lets you connect an additional four USB devices to your computer, plus, you can easily fast-charge your mobile device using the hub’s dedicated charge port (DCP).

Fast-charge your iPad, iPhone, and other mobile devices

With a 2.4 amp dedicated charge port, the hub makes it fast and easy to charge your smartphone, tablet, and other USB-charged devices, including Android™, Apple, and Samsung™ devices.

The charge and data ports work simultaneously, so you can conveniently fast-charge your mobile device while continuing to use your other USB 3.0 peripherals. The dedicated charge port stays on even if the host computer is turned off, in sleep mode, or disconnected entirely.

Expand the connectivity of your computer

Boost your system capabilities by adding four USB 3.0 ports, and enjoy fast data transfer speeds up to 5Gbps. The USB 3.0 (also known as USB 3.1 Gen 1) hub works with your high-bandwidth devices such as external hard drives, high-resolution webcams, flash drives, video cameras, and more.

Designed for easy use

The 4-port USB 3.0 hub features a small footprint that takes up little space on your desktop.  And with ample space between each USB 3.0 port, it’s easy to plug and unplug the devices you use the most.

Setup is easy, with no driver installation required, and, for added flexibility the hub is USB-powered or self-powered using the included power adapter.

The ST53004U1C is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Note: The included power adapter is required to power the dedicated charge port.

Applications

  • Use as a single-port charging station, or as a data hub in home, office, and hot-desk environments
  • Fast-charge your mobile device while expanding the connectivity of your computer
  • Make hard-to-reach USB ports more accessible

Partner Numbers

  • Ingram Micro Canada 55025Z
  • Tech Data Canada 5Z1761
  • SYNNEX Canada 5542920
  • ASI Distribution Canada 177363
  • D&H Canada ST53004U1CCA
  • UPC 065030861700

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) 4 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) USB 3.0 A (Fast-Charge, 9 pin)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Humidity 10% ~ 90% RH (Non-condensing)
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) Yes
Ports 4
Interface USB 3.0
Bus Type USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
USB 3.0 - Backward compatible with USB 2.0/1.1
Chipset ID VIA/VLI - VL812
Indicators 4 - LED Indicators Port status (Blue)
Packaging Information Package Height 2.1 in [53 mm]
Package Length 5.9 in [15.1 cm]
Shipping (Package) Weight 14.5 oz [411 g]
Package Width 8.5 in [21.6 cm]
Performance Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
Physical Characteristics Form Factor Desktop
Weight of Product 2.6 oz [75 g]
Color Black
Material Plastic
Product Length 4.1 in [10.3 cm]
Product Width 2.4 in [60 mm]
Product Height 0.9 in [22 mm]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 0.6 A
Output Voltage 12V DC
Output Current 2A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 24
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Host computer with an available USB 3.0 port
The included power adapter must be connected to the hub in order for the dedicated charge port (DCP) to function
Note If connected to a USB 2.0 host port, performance may be limited
What's in the Box 1 - Included in Package 4-port USB 3.0 hub + 2.4A dedicated charging port
USB 3.0 host cable
universal power adapter (NA/EU/UK/AU)

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Drivers/Downloads

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Frequently Asked Questions

Troubleshooting

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

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(5 Stars)

Bravo

By: Bill Ryan - 06-07-2017
Just getting the obligatory part out of the way, StarTech was kind enough to ofer me this in exchange for an unbaised review. They legitimately mean it when they make the offer which shows a lot of character for a company. I was already a big fan and can understand why they can make sure offers. First off although not required it does offer the ability to run directly against a USB port or use a power source. This is big these days when you constantly find yourself in need of a charger. Nothing earth shattering about that but why I figured it's worth mentioning is they kept the size small. Again, I'm thinking of another similar item I had purchased that is about 1/2 inch less wide, virtually the same lenght, but only supports 3 ports and always gives the "Slow charge" message on most of the devices I use to charge it. The next thing, and this is SOP with them is that it just has a really nice build to it. Someone put some thought into aesthetics and making it work and I think it's just really well done. It doesn't look cheap, it's pretty much as perfect a size as you could ask for wasting no space but leaving plenty that you're never trying to struggle when keeping it full of items. Next is the connection. While you'd think that's a given, pretty much any 3.0 adapter will be faster than a 2.0 counterpart but my step-father is an engineer and we were just geeking out one day, ran some tests and saw that each port was amazingly consistent. Chances are you'd never notice or really have cause to dig that deep into a HUB but trust me ,cell phone batteries do explode and having consistent reliable connectivity and power, not to mention having them whether there's one device hooked up or all of them are, it's a huge benefit. It's one of those hidden gems they don't advertise or even highlight but you just get when you buy one of their products. Yes, I paid for the other one and this one is free but as I said, StarTech made it clear that reviews were to be unbaised and we are free to speak our minds. I am. As you can tell by my other reviews I'm a fan of the company and there's a good reason for it - they build really solid equipment at more than reasonable prices. I probably have a good 50 of their products and have never had anything even approaching a problem (I've had to call tech support b/c of an ID10T error but they can't be blamed for that). Don't waste your time with the cheaper knock offs, get the real thing. This is a phenomenal piece of equipment and worth every penny - my first one was free, but the extras I purchased to use with several different items, including the Intel Edison, the UDOO QUAD, the Raspberry PI 3 as well as my laptop all ended up being impressive
| Helpful?
(3 Stars)

plug and play

By: Kripton - 09-28-2019
I bought this last week and it worked first time. There is NO information with the device as to what plugs into what. The USB 3 cable supplied is very short and I will have to buy another. I do not know if the red USB is only for charging or if it can be used for communication as well? No means of fixing it to anything.
| Helpful?
Matt, Customer Support on 2019-10-01 5:14:48 PM
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for any confusion when purchasing our ST53004U1C. We understand that the length of the included USB host cable may not work for everyone which is why, under the Accessories tab, we include options for 6 foot and 10-foot cables such as our USB3SAA6BK and our USB3SAB10. The red USB port does not provide any data pass-through because it is a dedicated charging port. As the title of the product states, this hub is a 4-port hub with an added dedicated charging port. If you have any questions or require any assistance, please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
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