USB 3.0 to Dual DisplayPort Adapter - 4K 60Hz

USB 3.0 External Video & Graphics Card | Multi-Monitor | USB-Powered | Supports Mac & Windows®

Product ID: USB32DP24K60

4,8 stars (4 reviews) |
  • Increase your productivity by connecting two independent displays through a single USB 3.0 port
  • Astonishing picture quality with support for resolutions up to 4096 x 2160p (60Hz)
  • Works on Mac OS and Windows
Your price
€161,99 EUR excl. VAT
€202,49 EUR incl. VAT

This USB to dual DisplayPort adapter lets you add two 4K 60Hz DisplayPort monitors to your Windows® or Mac computer.

Create a dual-4K 60Hz workstation

The adapter lets you use a single USB 3.0 port on your laptop to output dual 4K resolution at 60Hz to two independent displays. Simply plug the adapter into a USB 3.0 (5Gbps) port on your Windows or Mac system and connect your DisplayPort monitors to the adapter.

The adapter lets you enjoy the picture quality of Ultra HD video across multiple screens, even if your system doesn't natively support 4K video output.

Maximize your screen real estate

With two UHD 4K displays, you can work more efficiently and accomplish more in the same amount of time. With each display delivering 4K performance, you can have four times the screen space compared to 1080p.

With multiple displays, you can output different content on each display at resolutions of up to 4096 x 2160p (60Hz). The dual DisplayPort adapter is ideal for business applications such as spreadsheets, word processors and web browsers. You can multitask and preview different data points across each display. For instance, you can calculate data on one display, write a report on the second display, and browse the internet on your laptops display.

The USB32DP24K60 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Connect two 4K displays to your computer system
  • View large spreadsheets or several documents across multiple displays
  • Increase productivity by running multiple applications on different displays; check your email on one display while editing a document on the other

Partner Numbers

  • Ingram DK V934391
  • ALSO Denmark 000000000003308730
  • UPC 065030878487

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Chrome OS logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Catalina (10.15) logo
  • Linux logo
  • macOS Big Sur (11.0) logo
Windows® 2000, XP, Vista, 7, 8, 8.1, 10
macOS 10.6 - 10.12, 10.14 - 10.15, 11.0
Ubuntu 14.04, 16.04, 19.04
Linux Kernel 4.2 - 5.2
Chrome OS™ v55+

Specifications

Warranty Information Warranty 2 Years
Connector(s) 1 - Connector A USB Type-A (9 pin) USB 3.0 (5 Gbps)
2 - Connector B DisplayPort (20 pin)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 0~90% RH
Hardware AV Input USB 3.0
Ports 2
AV Output DisplayPort
Audio Yes
USB Pass-Through No
Memory 2GB
Chipset ID DisplayLink - DL-6950
Packaging Information Shipping (Package) Weight 72 kg [159,1 lb]
Package Length 155 m [508,4 ft]
Package Width 45 m [147,6 ft]
Package Height 134 m [439,5 ft]
Performance Maximum Digital Resolutions Dual monitor: 4K @ 60 Hz
Supported Resolutions Widescreen(16/32 bit):
4096x2160 , 3840×2160, 2048x1152, 1920x1200, 1920x1080, 1680x1050, 1366x768, 1280x800, 1280x768, 1280x720

Standard(16/32 bit):
1600x1200, 1400x1050, 1280x1024, 1024x768, 800x600, 640X480
Wide Screen Supported Yes
Audio Specifications 2-channel stereo
General Specifications This USB video adapter uses a DisplayLink family chipset. If you’re connecting this device to a computer along with additional USB video adapters or docking stations, please avoid using devices with a Trigger or Fresco family chipset.
Physical Characteristics Color Black
Material Plastic
Cable Length 30 cm [11,8 in]
Product Length 175 m [574,0 ft]
Product Width 142 m [465,8 ft]
Product Height 30 m [98,4 ft]
Weight of Product 155 kg [342,6 lb]
Power Power Source USB-Powered
Software OS Compatibility Windows® 2000, XP, Vista, 7, 8, 8.1, 10
macOS 10.6 - 10.12, 10.14 - 10.15, 11.0
Ubuntu 14.04, 16.04, 19.04
Linux Kernel 4.2 - 5.2
Chrome OS™ v55+
Special Notes / Requirements System and Cable Requirements System Processor: Quad Core 2.4GHz (i5 recommended)
System Memory: 4GB
Note Only one USB video adapter is supported per computer
This USB video adapter is not intended for graphical intensive applications, such as gaming
What's in the Box 1 - Included in Package USB video adapter
quick-start guide

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Drivers/Downloads

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Driver(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.
  1. Our driver may not be installed or is out of date.  Install the latest driver from StarTech.com’s website.
  2. The primary display adapter for the computer has an outdated or basic driver installed. Update the video driver using the manufacturer’s support site.
  3. The product requires an existing video controller (onboard or discrete) from Intel, AMD, or NVIDIA.  The video controller must have a WDDM (Windows Display Driver Model), compatible driver. Most video controllers from 2008 or newer will meet this requirement.
  4. An incompatible operating system is being used (i.e., MCT based adapter and macOS).  If using a Mac, we recommend exchanging the product for a DisplayLink based version.
  5. The display connected to the StarTech.com adapter is set to the wrong video input. Use the display’s on-screen display menu to select the correct input.

Your user account may require administrator privileges to install the driver.  If the computer is managed by the IT department or service provider, they may need to be contacted to help with this step.

Disable hardware acceleration in each browser and Office application, then close and re-open each application.

Ensure the Sound Playback device in Windows (or Output device in macOS) has been set to be our USB audio device.

In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:

Windows 10 and Windows  8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

  1. Click the Start button and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows XP

  1. Click the Start button and select Control Panel.
  2. Double-click Display.
  3. Click the Settings tab, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

Before You Buy

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(4 reviews)
4,8 out of 5 stars
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1 - 4 of 4 Reviews
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(5 Stars)

USB to dual Display Port

By: Starr - 06/26/2018
This product was a surprise for me. I was skeptical about running 2 4K display ports on a single USB port but the quality was great and it was simple to install.
| Helpful?
(5 Stars)

Works Well

By: nivek - 07/16/2018
Easy installation after downloading and installing the drivers. I'm very happy with the performance.
| Helpful?
(5 Stars)

A nice alternative to a dock for those on the go

By: ShawnO_6 - 07/17/2018
This adapter works as described and can be setup quickly and easily. It is smaller, lighter than a docking station for those who only need additional displays or have cost concerns. The fact that it requires no additional power may also make this a smart choice for those who want a dock without the hassle of additional cables, etc. I did not have any 4K displays available but this adapter provided crystal clear output to my standard displays. I received this product in exchange for an unbiased review.
| Helpful?
(4 Stars)

Problem Free After Initial Installation

By: NickD_CA50 - 07/18/2018
I have been testing this dual DisplayPort to USB adaptor for a few weeks with my Lenovo laptop and two monitors. It has been working well and I keep forgetting it is even connected. The adaptor comes in a box about the size of a couple DVD cases. The adaptor fits in the palm of my hand and the cable is the length of my forearm. The adaptor is very well made with round soft sides and shiny black ends. The USB cable connects firmly to my computer and the DisplayPort cables click in to lock nicely in the adaptor. When I first connected the adaptor to my computer, it made all the dings to indicate it had been connected. When I connected a monitor nothing happened and I could not get any video to work. I tried a few times with the same result. I then downloaded the installation software from the product website. It installed a DisplayLink software which although I don't like having to install software, it does appear to be more reputable than others I have had to install for display adaptors. After the software was installed the adaptor worked immediately when connected. It is equally as fast and reliable as using the manufacturer band's docking station. Not a single hiccup using this adaptor after the software was installed (I am using Windows 10). I wish that I didn't have to install any software to use this adaptor, but once it got going it was working well. I received this product in exchange for an unbiased review.
| Helpful?
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