Product ID: USB2HDCAPM
This USB 2.0 video capture device lets you record high-quality 1080p HD video and stereo audio to your computer system. With H.264 encoding, this is the perfect solution for capturing high-definition video for editing, compiling, and archiving.
The capture device is USB-powered and features a compact and lightweight design for maximum portability.
The capture device is very portable, so you can easily fit it inside your laptop bag or even your pocket. It doesn’t require an external power adapter, which makes it perfect for on-the-go applications such as recording conferences or lectures. The external capture device is also great for general entertainment applications.
If you're looking to capture video from your HDMI enabled computer to create training videos or videos for conference calls, this USB capture device is perfect for you, with support for 1080p video at 30 FPS.
You can take video capture beyond a desktop or laptop, by recording high-definition video from any HDMI equipped device, such as a security system or POS terminal for business applications.
The capture device encodes video in H.264 -- the most widely adopted video codec in the world. By ensuring that your video captures are compatible with almost any device platform, you save the time of having to edit or convert them to a usable format. H.264 is also supported by most popular software titles including Adobe Premiere® and Windows Media® Encoder.
The included software not only lets you capture and export videos, but it also lets you take screenshots, schedule recordings and instantly stream your video source over the Internet, using online services such as Twitch.
The maximum refresh rate this device can capture at with a 1080p resolution is 30 Hz. If a 1080p video source with a higher refresh rate is introduced (such as 60 or 50 Hz), the refresh rate in the exported video file will be reduced.
The USB2HDCAPM is backed by a StarTech.com 2-year warranty and free lifetime technical support.
|Warranty Information||Warranty||2 Years|
|Connector(s)||1 - Connector A||HDMI (19 pin)|
|1 - Connector B||USB Mini-B (5 pin)|
|Industry Standards||NTSC, PAL-M, PAL-60, PAL|
|Video Encoding: MPEG4/H.264|
|Chipset ID||Mstar - MST3367CMK-LF-170|
|Packaging Information||Package Height||41 mm [1.6 in]|
|Package Length||14.8 cm [5.8 in]|
|Shipping (Package) Weight||145 g [5.1 oz]|
|Package Width||20.8 cm [8.2 in]|
|Performance||Maximum Digital Resolutions||1080p/30/50/60 Video Output at 1080p/30|
|Supported Resolutions||1080i/p, 720p, 576i/p, 480i/p|
|Audio Specifications||2-channel HDMI audio|
|Physical Characteristics||Weight of Product||17 g [0.6 oz]|
|Product Length||65 mm [2.6 in]|
|Product Width||27 mm [1.1 in]|
|Product Height||1.4 cm [0.6 in]|
|Software||OS Compatibility||Windows® 11, 10 (32/64), 8 / 8.1 (32/64bit), 7 (32/64bit), Vista(32/64), XP (32/64)|
|What's in the Box||1 - Included in Package||USB 2.0 HDMI video capture device|
|Quick install guide|
Connect an HDMI®-enabled output device to a DVI-D display, or a DVI-D output device to an HDMI-capable display
A Windows 10 update may prevent a Capture Device from being detected by your Computer. Enabling access to your Camera and Microphone will resolve this issue.
To enable access to your Camera:
To enable access to your Microphone:
When you troubleshoot issues with a video capture device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video capture device
To test your setup components, try the following:
Use the video cables, source, and capture device in another setup to see if the problem is with the components or the setup.
Use a different video cable, source, and capture device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables and source with the video capture device, make sure that the following is true:
Other video destinations work with the same video source. For more information, visit http://www.startech.com/faq/video_capture_cards_source_compatibility.
Adapters and extenders are kept to a minimum.
The video source is not copyright protected (for example, HDCP).
The video standard (for example, NTSC, PAL, HDMI, and so on) of the video source matches the Technical Specifications of the video capture device.
To check if the video capture device is detected in Windows®, complete the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Sound, video and game controllers.
Do one of the following:
If you do not see the video capture device in Device Manager, for more information, visit https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows
If the device is listed with an error, follow the instructions on the Support tab on the StarTech.com product page to reinstall the drivers.
When you test the video capture device on your computer, make sure that the driver and capture software is installed on your system for your adapter. Some cards may be able to support third party software, however, support is limited. For more information, visit https://www.startech.com/faq/video-capture-cards-third-party-software.
Note: The USB3HDCAP requires a compatible USB 3.0 card.
Before you begin to troubleshoot StreamCatcher, make sure that you have tried to troubleshoot the video capture device by referring to the following FAQ: www.startech.com/faq/video_capture_cards_general_troubleshooting.
If you are unable to display or record video, complete the following in Device Settings:
Make sure that the input that you are trying to record or display is selected in Video Source.
Make sure that the video standard is set correctly for your region (for example, NTSC for North America, PAL for Europe, and so on).
If your audio is not working, make sure that you selected the correct audio source in Audio Source.
If the recorded video is poor quality, navigate to Record Settings and change the following settings to best suit your setup:
If you are experiencing any issues with streaming, make sure that the following is true:
The target IP address is correct.
The correct protocol is selected.
You tested a low resolution and low bit rate to get the best performance.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
You can use a video capture device to capture or record an audio and video output signal to a connected computer. You can use USB, ExpressCard, or PCI Express technology to connect a video capture device to a computer system. StarTech.com has video capture devices that can capture audio and video from sources such as HDMI, DVI, VGA, S-Video, component, or composite. The captured signals are usually recorded with software that is included with the video capture device. Some software will also stream the captured signals online.
Select a capture device that features the audio and video connections you want to use. These can be identified on the product page, under the Technical Specifications tab. Whenever possible, you should avoid using adapters or converters with video capture devices as they can cause issues or negatively impact the quality of the audio or video signals being captured.
When looking at a video capture device that requires software to use, it is important to consider the operating system you want to use it on. You can find this on the product page under the Technical Specifications tab, which only lists supported operating systems.
Consider what resolution and refresh rate you require. You can find the supported resolutions and refresh rates on the product page, under the Technical Specifications tab in the Performance section.
Video capture device usually use drivers and software to record audio and video. Both the drivers and the software can be found on the product page under the Support tab. Different software will have different features so it’s a good idea to review the software to make sure it is a good fit for your intended usage. You can do so by looking at the manual for the device, also located on the Support tab. StarTech.com only supports the software included with the video capture device.
HDCP stands for High-Bandwidth Digital Content Protection. This system protects high definition video from being intercepted, modified, or recorded between the source and the display. All StarTech.com devices adhere to the HDCP standard, so they do not record HDCP-protected content. HDCP content that is being blocked often appears as a blank screen or a screen with an HDCP error shown on it.
Certain video capture devices allow you to stream video feeds online with streaming platform such as YouTube. For more information, review the product manual or watch our video on this subject. You can find a link to the video in the description. If at this point you have further questions about a Startech.com video capture device contact our technical support team for further assistance.
Although you may be able to plug in all of the connectors used for video standards associated with video capture cards/cables, you may still encounter issues that may prevent the video from being captured correctly.
About copyright protection
Some video sources implement copyright protection when you are plugging into a non-display device. Examples of copyright protection include the following:
High Definition Content Protection (HDCP). This type of copyright protection is included with DVI and HDMI® and can appear as a video error or blank screen. HDCP may also appear on the screen.
Analogue Content Protection (ACP). This type of copyright protection is included with analogue video (for example, composite, s-video, or component). ACP can appear as a brightness pulsing up and down.
Copyright protection cannot legally be bypassed, and StarTech.com does not offer any products that do so.
Using video adapters
It is possible to passively convert video signals to different connector types, but the video standards will not always match between the video source and video destination. You may need to actively convert from one video type to another to ensure that the correct conversion is being made. When a passive converter is not available, most video standards can be converted with active converters.
Examples of incompatible passive conversions include the following:
Note: S-video to composite can be passively converted. DVI-I/DVI-A and VGA can be used bidirectionally.
About output resolution
If your video source has the ability to change resolutions (for example, a computer), it may be possible to send an incompatible resolution. To verify that the correct resolution is being used, navigate to www.StarTech.com and click the Technical Specifications tab for your product. Make note of the Industry Standards and Maximum Resolution specifications.
In the operating system's display management, you can adjust your video source to match or go below the maximum resolution and if possible, the refresh rate of your capture card.
Due to High-bandwidth Digital Content Protection (HDCP), it is not possible to record from certain gaming consoles. HDCP content (for example, movies) are protected, but the console itself may or may not have permanent HDCP enabled on the HDMI output.
For more information about consoles and their permanent HDCP enforcement, consult the following table:
Optional. You can change the settings in the menu.
You can use a video capture card with consoles that do not have permanent HDCP enabled.
Certain StarTech.com video capture cards are compatible with DirectShow and will work with many third-party video capture applications that are compatible with DirectShow. For more information on DirectShow compatible video capture cards, refer to the following FAQ: https://www.startech.com/faq/video-capture-cards-directshow.
Although third-party software might work with this video capture card, StarTech.com does not officially support or endorse the use of third-party applications.
No, you cannot use this capture card to turn your video camcorder into a webcam. This capture card does not use a DirectShow compatible driver, which is a requirement for many of the software applications that enable you to use your video camcorder as a webcam.
For a list of video capture cards that you can use to turn a video camcorder into a webcam, refer to the following FAQ: https://www.startech.com/faq/video-capture-cards-webcam-capable.
This video capture card cannot record from more than one input at the same time.
Note: Although the USB2HDCAPS can be connected to multiple computers on the same network, only one device can capture video at a time.
Adobe Flash-based applications will no longer run as of January 12, 2021. As a result, the original StreamCatcher software is not currently functional and is no longer available for download. StarTech.com has replaced the previous Flash based software with the new StreamCatcher Pro which is now available for free under the Drivers/Downloads section of all supported capture device product pages. Please uninstall the original software and download/install the new StreamCatcher Pro to continue using your StarTech.com capture devices.
More information about Flash support being discontinued is available here from Adobe.
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