Product ID: PEX4S952
The PEX4S952 4 Port Native PCI Express RS232 Serial Adapter Card with 16950 UART allows you to turn a PCI Express slot into 4 RS-232 (DB9) serial connections.
The four port serial card is based on a native single chip design, that harnesses the full capability of PCI Express (PCIe) - providing optimum reliability and speed, and reducing the load applied to the CPU by as much as 48% over conventional serial cards.
Offering compatibility with a broad range of operating systems including Windows®, Linux and Mac® OS for easy integration into mixed environments. Plus, an included optional low profile/half-height bracket that allows the card to be installed in virtually any computer case – making it that much easier to add serial ports to your PCI Express enabled computer, regardless of the case form factor.
Backed by a StarTech.com Lifetime warranty and free lifetime technical support.
Warranty Information | Warranty | Lifetime |
---|---|---|
Connector(s) | 1 - Connector Type(s) | PCI Express x1 |
4 - External Ports | DB-9 (9 pin, D-Sub) | |
Environmental | Operating Temperature | -10°C to 80°C (14°F to 176°F) |
Storage Temperature | -20°C to 100°C (-4°F to 212°F) | |
Humidity | 5~85% RH | |
Hardware | Ports | 4 |
Interface | Serial | |
Bus Type | PCI Express | |
Card Type | Standard Profile (LP bracket incl.) | |
Port Style | Integrated on Card | |
Chipset ID | PLX/Oxford - OXPCIe954 | |
Packaging Information | Package Height | 41.0 mm [1.6 in] |
Package Length | 14.6 cm [5.7 in] | |
Shipping (Package) Weight | 379.0 g [13.4 oz] | |
Package Width | 20.9 cm [8.2 in] | |
Performance | Serial Protocol | RS-232 |
Max Baud Rate | 460.8 Kbps | |
Data Bits | 5, 6, 7, 8 | |
FIFO | 128 Bytes | |
MTBF | 87,600 Hours | |
Physical Characteristics | Weight of Product | 277.0 g [9.8 oz] |
Product Length | 90.0 mm [3.5 in] | |
Product Width | 65.0 mm [2.6 in] | |
Product Height | 20.0 mm [0.8 in] | |
Software | OS Compatibility | Windows® CE 6.0/5.0/4.2, 2000, XP, Vista, 7, 8, 8.1, 10 Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016, 2019 Linux 2.4.x to 4.11.x LTS Versions only |
What's in the Box | 1 - Included in Package | 4 Port Serial Card |
4 Port DB9 Break-out cable | ||
Low Profile Bracket | ||
Driver CD | ||
Instruction Manual |
We are always ready to assist you with any questions you may have.
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Live Chat (opens in new window)Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.
Note: To view your system type, click Start. Right-click Computer, and then click Properties.
Note: If you are using a serial card that uses the OxPCIeMf file and installation fails, repeat steps 4 to 9, then browse to the Windows folder. Browse to the Serial Port Driver folder and click the oxserleg file. Click OK, and then click Next.
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).
Note: The Hardware Type screen does not appear on all systems. If you do not see this screen, skip this step.
Note: To view your system type, click Start. Right-click Computer, and then click Properties.
Note: If you are using a serial card that uses the OxPCIeMf file and installation fails, repeat steps 4 to 10, then browse to the Windows folder. Browse to the Serial Port Driver folder and click the oxserleg file. Click OK, and then click Next.
Older applications that use serial communication often use legacy hardware addresses that do not work with PCI, PCIe, or USB to Serial products. We recommend contacting the software provider/support team to check if this is the case.
When you troubleshoot issues with a serial device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Serial cables
Serial ports
Serial devices
To test your setup components, try the following:
Use the serial cable, serial port, and serial device in another setup to see if the problem is with the components or the setup.
Use a different serial cable, serial port, and serial device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the serial ports and serial device, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Ports (COM & LPT).
Make sure that the COM port number is the correct number for the serial device and that the software being used to connect the computer to the serial device uses the correct COM port number.
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
Note: Some serial devices work only if the COM port number is between a certain range. For example, COM1 to COM4.
Perform a serial loopback test. See this FAQ on how to perform a RS-232 serial loopback test: http://www.startech.com/faq/serial_loopback_test_rs232_windows
To check whether or not an RS-232 serial port is working, perform an RS-232 loopback test by doing the following:
Note: To open a telnet session on the COM port, you need a telnet client like PuTTY or Hyper Terminal. Windows XP comes with Hyper Terminal.
If the loopback test fails, make sure that the serial cable or gender changer that you are using works and that the adapter is in the correct port.
You can check multiple ports at the same time by opening multiple sessions, putting the loopback adapter on one port, and trying to type into each session. When you can see what you are typing, you know that the COM port is working and you can see which port number the physical serial port is. Close the window for the port that you just tested to speed up the testing of the remaining serial ports.
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To confirm that Windows detects your expansion card, complete the following:
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
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