Some graphics are not rendered correctly on the USB connected display when using Microsoft Office applications or web browsers. How do I fix this?
If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Chromium-Based Microsoft Edge:
Click the Options icon (it has three dots on it).
Click Settings.
Click System.
Uncheck Use hardware acceleration when available.
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Click the Start button.
Open Control Panel.
Click Network and Internet.
Click Internet Options.
Click the Advanced tab.
Browse to the Accelerated graphics screen.
Select the Use software rendering instead of GPU rendering check box.
Click Apply.
Restart your computer.
Mozilla Firefox
Open Firefox.
Press the Alt key.
Click Toolsand Options.
Click the Advanced icon.
Click the General tab.
Under Browsing, clear the Use hardware acceleration when available check box.
Click the OK button.
Restart your web browser.
Google Chrome
Open Google Chrome.
Click the Options icon (it has three horizontal lines on it).
Click Settings.
Click Show advanced settings.
Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
Restart your web browser.
Microsoft Office 2013 / 2010
Open any program in Microsoft Office (for example, Microsoft Word).
Click the File tab.
In the menu on the left side of the screen, click Options.
Click Advanced.
Under Display, select the Disable hardware graphics acceleration check box.
Close and restart all of the Microsoft Office programs that you had open.
Windows 10 / 8
Press the Windows key +X.
Click Control Panel.
Click Personalization.
Select a high-contrast theme.
Windows 7 / Vista
Click the Start button.
Click Control Panel.
Click Personalization.
Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.