4-Port USB-C Hub - USB-C to 1x USB-C and 3x USB-A - USB 3.0 Hub - Includes Power Adapter

Turn a USB Type-C port on your laptop into three USB Type-A charge-and-sync ports (5Gbps) and one USB Type-C port

Product ID: HB30C3A1CFS

2.8 stars (5 reviews) |
  • TAA Compliant
  • Expand the connectivity of your USB-C enabled computer
  • Add both USB-C and USB-A ports to your USB-C port enabled laptop, MacBook, Chromebook, or desktop computer
Your price
$119.99 NZD excl. GST
$137.99 NZD incl. GST

Here’s an easy way to connect a wider range of peripherals to your USB-C enabled laptop. This TAA compliant 4-port USB 3.0 hub lets you connect both USB-C™ and USB-A peripherals to your laptop or desktop computer, through a single USB Type-C™ or Thunderbolt™ 3 port.

It's ideal for virtually any USB-C equipped laptop, such as your MacBook, Chromebook, Dell™ Latitude 11 5000 2-in-1, or Dell XPS 12.

Palm-sized hub connecting to a Chromebook using the USB Type-C connector

Expand your USB connection options

This USB 3.0 hub lets you expand your USB connection options using the USB-C port on your computer. (USB 3.0 is also known as USB 3.1 Gen 1.) It offers one USB-C port and three USB-A ports, so you can connect traditional USB devices now, while still being able to connect the growing number of USB Type-C devices in the future.

The integrated, easy-to-use USB Type-C connector is small and reversible, which makes for easier insertions. You can connect the plug with either side facing up, which means less risk of damaging your ports, and less frustration.

Charge-and-sync your mobile devices

With three fast-charge ports, this hub can help to ensure that your tablets and smartphones are charged and ready to use when you need them. Each USB-A port supports USB Battery Charging Specification 1.2, so you can charge and sync up to three devices simultaneously. (The charge provided depends on the number of devices connected and the amount of power current each device draws. The hub’s USB-C port does not support charging.)

Designed for versatility

This self-powered USB 3.0 hub comes with an external power adapter to support power-hungry USB devices, such as larger external hard drives and enclosures, which require more power than USB power can provide on its own. Plus, the versatile USB 3.0 hub takes up minimal space on a desk, so it fits perfectly in hot-desk or BYOD environments.

With its compact and lightweight design, the USB hub is also ideal for mobile use. You can simply tuck the hub and power adapter into your laptop bag to expand your connectivity when you’re traveling.

Save time and money

Avoid the cost of purchasing new peripherals, by using this USB 3.0 hub with your current USB 3.0 and 2.0 devices. The self-powered hub installs quickly with no additional drivers or software required, and it’s compatible with virtually all operating systems.

The HB30C3A1CFS is backed by a 2-year StarTech.com warranty and free lifetime technical support.

Applications

  • Connect and operate USB devices that require additional power, using the included power adapter
  • Leverage the USB-C port on your MacBook or other laptop to expand your USB connection options to include both USB Type-A and USB Type-C
  • Perfect for home, office, and hot-desk environments
  • Carry the hub with you while you're traveling, and connect virtually any USB peripheral wherever you go

Partner Numbers

  • Ingram Micro New Zealand 3156857
  • UPC 065030862684

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) 3 - Connector Type(s) USB 3.0 A (Fast-Charge, 9 pin)
1 - Connector Type(s) USB Type-C (24 pin) USB 3.0 (5Gbps)
USB Type-C (24 pin) USB 3.0 (5Gbps)
Environmental Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 0%~90% RH (Non-condensing)
Hardware USB-C Device Port(s) Yes
USB-C Host Connection Yes
Fast-Charge Port(s) Yes
Ports 4
Bus Type USB 3.0
Interface USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID Genesys Logic - GL3523-S
Packaging Information Package Height 0,0 in [0 mm]
Package Length 0,0 in [0 mm]
Shipping (Package) Weight 0,0 oz [0 g]
Package Width 0,0 in [0 mm]
Performance Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
Physical Characteristics Form Factor Compact
Weight of Product 0,0 oz [0 g]
Color Black
Material Plastic
Cable Length 4,5 in [11,4 cm]
Product Length 0,0 in [0 mm]
Product Width 0,0 in [0 mm]
Product Height 0,0 in [0 mm]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1 A
Output Voltage 5 DC
Output Current 4 A
Center Tip Polarity Positive
Plug Type B
Power Consumption (In Watts) 20
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Available USB Type-C port - USB 3.0 (5Gbps)
Note All ports support USB based video adapters including the USB-C port. This hub does not support DP Alt Mode (DisplayPort™ Alt Mode) - non-USB based native video support over the USB Type-C port.
The hub does not support DP Alt Mode or USB Power Delivery.
When USB-charged devices are connected to the hub, the provided charge output depends on the number of devices connected, and the amount of power current each devices draws. The hub’s USB-C port does not support charging.
What's in the Box 1 - Included in Package USB 3.0 hub
universal power adapter (NA/EU/UK/AU)

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Drivers/Downloads

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Frequently Asked Questions

Troubleshooting

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(5 reviews)
2.8 out of 5 stars
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(1 Stars)

Doesn't charge MacBook Pro

By: Willi1659 - 05/18/2017
I bought this solution to have in 1 adapter USB and power charger, but it doesn't work as power charger with MAcBook Pro, neither if you connect the original Apple charger to USB-C included in the adapter.
| Helpful?
Barr, Customer Support on 23/05/2017 10:03:13 AM
Hello, Thanks for sharing your experience with us. Did the hub itself work properly with regular USB A and C devices? The reason this hub, and others like it will not charge your MacBook is due to the absence of USB Power Delivery. Without this functionality, the hub will not pass the power from the USB C input through to the PC on the other side of the hub. Here is the excerpt from our Technical Specifications which outline this limitation; The hub does not support DP Alt Mode or USB Power Delivery. When USB-charged devices are connected to the hub, the provided charge output depends on the number of devices connected, and the amount of power current each devices draws. The hub’s USB-C port does not support charging. If you are looking for a USB hub with power delivery, have a look here: https://www.startech.com/Cards-Adapters/USB-3.0/Hubs/?filter_HUBSPECIALFEAT=USB+Power+Delivery We hope that helps explain the reason your MacBook was not charging with this particular hub. Thank you
(4 Stars)

Great hub and standalone charging hub.

By: Nick60 - 07/18/2017
Great hub. Small, power adapter stays connected (many cheaper hubs have been tried, and the power connector always seems to be loose!), and great throughput. Charges phones, tablet, etc. as long as power adapter is connected. A longer or detachable USB-C cord would be a nice touch, as the attached cable is stiff and getting the hub to lay flat or in the direction desired isn't easy. Works great with Macbook and Dell laptops. Two critiques: 1) Pass-through power would be great as a standard function on all devices like this, instead of having to select one based on this feature being available or not. 2. Place at least one of the USB-A ports on the end or opposite side, to accommodate larger devices. I received this product in exchange for an unbiased review.
| Helpful?
(5 Stars)

USB3 to USBA Hub Made Easy

By: jimh12 - 07/24/2017
I have been in the AV/IT Integration space for over 30 years. I found this unit easy to setup and use on my Microsoft, Android and Apple devices. This unit has the ability to simultaneously fast-charge up to three mobile devices, all three USB-A ports. The USB Hub is both self-powered and comes with an external power adapter to support various small and large USB devices, which require more power than USB power can provide on its own. The unit installs quickly with no additional drivers or software required, and is compatible with a variety of operating systems, which I tested. What is Included: 1 - 4-Port USB 3.1 Hub 1- Universal Power Adapter Note: “I received this product in exchange for an unbiased review.”
| Helpful?
(3 Stars)

Good hub but no return USB-C power

By: NickD_CA22 - 08/22/2017
I have used this hub on several phones and computers for the past several weeks. I have not had any compatibility issues and it connects quickly. The hub itself is pretty small, about the size of a package of gum or breath mints. It comes with an AC adaptor so the box it much bigger and heavier than expected for just a hub. The AC adaptor comes with different ends so it can be used in different countries. The AC adaptor is only needed to power USB-A devices. The hub will NOT power the USB-C device I connect. The hub has a light on the top to indicate that it is powered which is extremely bright. You wouldn't want to leave it connected in a bedroom or dark board room as it is very distracting. The product description was a little confusing for me as I thought it would provide USB-C power to keep my devices (phone/laptop) charged while connected. This is not the case as the power is only for USB-A devices that require more power. The hub also has a USB-C port which I also thought may be able to pass though power from my charger. I tested this and confirmed that it will not do this. I have to choose between using the hub and charging my device. I have not had any issues using devices I connect to the hub. Everything is recognized quickly and works very quick. Even using 2.5" USB drives works well with the power on the hub. The hub works very well other than the issue charging my phone/laptop. If it could charge my device, even with pass through power from the other USB-C port it would be many times better. I received this product in exchange for an unbiased review.
| Helpful?
(1 Stars)

could not connect

By: nw1923 - 03/02/2019
It would not stay connected. Tiniest movement would make it disconnect, then it would need to be in a very specific position to reconnect. Better off buying a $45 adapter off of amazon (which also includes hdmi and sd card ports).
| Helpful?
Malcolm, Technical Support on 7/03/2019 4:09:40 PM
We apologize for the issue you've experienced with our HB30C3A1CFS. This is not expected behavior and we'd like to arrange for a replacement. I've reached out to you directly at the email address provided.
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