3-Port Portable USB 3.0 Hub plus Gigabit Ethernet - Built-In Cable

Add three USB 3.0 ports (5Gbps) and a GbE port to your MacBook, using this silver, Apple style hub with an extended-length cable

Product ID: ST3300G3UA

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  • Sleek and stylish, with a silver, sandblasted finish that matches your MacBook
  • Provides three USB 3.0 ports, and one Gigabit Ethernet port in a rugged, aluminum housing
  • Travel friendly, with a portable, lightweight design and a built-in, extended-length cable that offers flexible desk placement options
Your price
$118.99 NZD excl. GST
$136.84 NZD incl. GST

Here’s a must-have accessory for your MacBook. This portable USB 3.0 hub merges your USB peripheral and RJ45 network connections into a single, convenient combination hub. It gives you two vital connection types that are often missing from modern, port-limited laptops.

This silver, sandblasted USB hub matches the finish of your MacBook, and because it features a solid-aluminum casing that’s both lightweight and rugged, it’s perfect for travel usage. It also integrates a lengthier, 27 cm (10.5 in) cable, so you have the flexibility to place the hub, your devices, and your network connection, exactly where you need them.

Looks great while expanding your connectivity

This high-quality, Apple style USB hub features a Gigabit Ethernet port, giving you an easy way to expand your MacBook connectivity. And because the hub integrates a Gigabit Ethernet port, you can add wired network connectivity to your laptop in a location where Wi-Fi® is unreliable or unavailable.

The hub’s built-in USB cable has sufficient length to reach your laptop’s USB 3.0 port, regardless of where the port is located.

Plus, the stylish hub features three USB 3.0 (also known as USB 3.1 Gen 1) ports in a compact housing. And, its silver, sandblasted finish provides a unique and trendy look when compared to traditional hubs.

Portable and rugged

The hub features a rugged yet lightweight housing, so there’s no need to sacrifice dependability for portability. With its compact, USB-powered design and a built-in USB cable, you can tuck the combination hub neatly into your travel bag, and avoid the nuisance of carrying multiple separate adapters.

This USB 3.0 hub is perfect for travel, such as back-and-forth trips from home to office. Plus, the compact hub takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.

Save money and time

This bus-powered USB hub installs quickly and easily, and it’s natively supported in Windows®, Mac, and Chrome OS™, with no additional drivers or software required. You can also avoid the nuisance and cost of purchasing new devices by using the USB 3.0 hub plus GbE with your current USB 2.0 and 1.x devices.

The ST3300G3UA is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Connect to a wired, Gigabit network where Wi-Fi is limited or unavailable, such as in boardrooms, classrooms, or hotels
  • Add extra USB 3.0 ports and connect your peripherals at home, in the office, or while traveling
  • Look trendy and contemporary, and upgrade the connection capabilities of your MacBook, Ultrabook, or laptop

Partner Numbers

  • Ingram Micro New Zealand 3098283
  • UPC 065030862554

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Sierra (10.12) logo
  • Windows 7 logo
  • Windows Server 2012 logo
  • macOS Mojave (10.14) logo
  • Windows Server 2016 logo
  • Chrome OS logo
  • Windows Server 2019 logo
  • macOS High Sierra (10.13) logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
Windows® 7, 8, 8.1, 10
Windows Server® 2008 R2, 2012, 2016, 2019
macOS 10.7 to 10.15, 11.0
Chrome OS™

Specifications

Warranty Information Warranty 2 Years
Auto-Negotiation Yes
Connector(s) 3 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) RJ-45
USB Type-A (9 pin) USB 3.0 (5 Gbps)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Humidity 10%~90% RH (Non-condensing)
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) No
Ports 3
Interface USB 3.0
Bus Type USB 3.0
Interface USB 3.1 Gen 1
RJ45 (Gigabit Ethernet)
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
IEEE 802.3az Energy-Efficient Ethernet, IEEE 802.3x Flow Control, 802.1q VLAN Tagging, 802.1p Layer 2 Priority Encoding
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID Genesys Logic - GL3523
Realtek - RTL8153
Indicators 1 - LED Indicators Power
Link/Activity (Network)
Packaging Information Package Height 1,3 in [32 mm]
Package Length 6,7 in [17,1 cm]
Shipping (Package) Weight 5,2 oz [148 g]
Package Width 5,6 in [14,3 cm]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Type and Rate USB 3.0 - 5 Gbit/s
Flow Control Full duplex flow control
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Jumbo Frame Support 9K max.
Physical Characteristics Form Factor Compact
Weight of Product 2,6 oz [73 g]
Color Silver & White
Material Aluminum and Plastic
Cable Length 10,6 in [26,8 cm]
Product Length 4,3 in [11 cm]
Product Width 1,3 in [34 mm]
Product Height 0,7 in [18 mm]
Power Power Source USB-Powered
Software OS Compatibility Windows® 7, 8, 8.1, 10
Windows Server® 2008 R2, 2012, 2016, 2019
macOS 10.7 to 10.15, 11.0
Chrome OS™
Special Notes / Requirements System and Cable Requirements Host computer with a USB 3.0 port
Note If connected to a USB 2.0 host port, performance may be limited
What's in the Box 1 - Included in Package 3-port USB 3.0 hub plus Gigabit Ethernet

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Drivers/Downloads

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Driver(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

If your ST3300G3UA is connected to a computer running macOS, and the network connection stops working after you wake the computer up from sleep mode, you can temporarily resolve this issue by unplugging and plugging the ST3300G3UA back into your computer.  This will resolve the problem until your computer is put to sleep again.

To permanently resolve this issue, make sure you have downloaded and installed the latest macOS drivers from the ST3300G3UA product page.  If these latest drivers do not resolve your issue, check to see if your ST3300G3UA is revision B.  This is marked on the ST3300G3UA's ID label and box.  If your ST3300G3UA is not revision B, contact StarTech.com support for further assistance.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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