Thunderbolt 3 Dual-4K Docking Station for Laptops - Mac and Windows

Laptop Docking Station | Mac & Windows® | 2x USB-C | 1x USB-A | 15W PD | Audio & Mic

Product ID: TB3DKDPMAW

3.2 stars (11 reviews) |
  • Improve your workflow with single-cable docking and up to 40Gbps bandwidth — twice the speed of Thunderbolt 2 (20Gbps) and eight times faster than USB 3.0 (5Gbps)
  • Easy to set up and ready to go with no driver installation or extra adapters required
  • Supports dual-4K monitors, with 3840 x 2160p or 4096 x 2160p on each display
Your price
$449.99 NZD excl. GST
$517.49 NZD incl. GST

This Thunderbolt™ 3 dock is designed for users with Thunderbolt 3 port equipped MacBook Pro or Windows® based laptops. The dock supports dual monitors, so you can easily connect two 4K Ultra HD displays (one DisplayPort and one Thunderbolt 3 USB-C™ port), or a single Thunderbolt 3 display (60Hz).

Photo of the Thunderbolt 3 Dock connected to a dual-4K monitor workstation, in a creative studio environment

Finish Your Work Faster with Thunderbolt 3

You can quickly integrate the dock into your workspace and boost your productivity. With up to 40Gbps of throughput, you can add extra displays to your laptop, access files faster, and reduce waiting, so you can accomplish more in the same amount of time.

Performance advantage chart of Thunderbolt 3 vs other technologies

Easy Installation & Deployment 

Simply connect the TB3 dock to your laptop with the included TB3 cable and start working immediately. No time-consuming driver installations are required. 

Multitask at the Highest Resolution

The Thunderbolt 3 dock supports two 4K (3840 x 2160p or 4096 x 2160p) monitors through the DisplayPort and Thunderbolt 3 USB-C port (a USB-C video adapter might be required).

With access to new and legacy technologies through several different port types, the dock is ideal for virtually all Thunderbolt 3 equipped laptops, including the Apple MacBook Pro and the Dell™ XPS. 

Connect Your Peripherals Using Only a Single Cable

Using the single Thunderbolt 3 cable (included) and a single port on your laptop, you can transform your macOS Sierra (or later) or Windows® 7 (or later) laptop into a full-size workstation with access to new and legacy technologies through a number of different port types. The dock is ideal for virtually all Thunderbolt 3 equipped laptops, including the Apple MacBook Pro (2016) and the Dell™ XPS 13.

Diagram of the Thunderbolt 3 Dual-4K Dock connected to a range of devices including two DisplayPort monitors and a USB-C hub

The Thunderbolt 3 docking station features two Thunderbolt 3 USB-C ports for connecting to Thunderbolt devices and other peripherals that use the USB-C connector, as well as DisplayPort video output.

Convenient connections prepare you for the future

With the three USB 3.0 ports, you have plenty of ports to connect modern and legacy devices. (USB 3.0 is also known as USB 3.1 Gen 1.) You can keep your mobile device charged and ready to go using the dock’s convenient, always-on USB fast-charge and sync port which supports USB Battery Charging Specification 1.2. The Thunderbolt 3 dock also features an extra USB-C port (5Gbps - data only), and a Gigabit Ethernet port.

Maximum Supported Resolutions*

Video Output Configuration

Max DisplayPort Resolution

Max Thunderbolt 3 USB-C Resolution

DisplayPort and Thunderbolt 3 USB-C
(Two Displays - Dual-4K )

3840 x 2160p or 4096 x 2160p
(4K)

3840x 2160p or 4096 x 2160p
(4K)

DisplayPort
(Single Display - 4K)

3840 x 2160p or 4096 x 2160p
(4K)

N/A

Thunderbolt 3 USB-C
(Single Display through DP ALT mode - 4K)
N/A 3840x 2160p or 4096 x 2160p
(4K - 60Hz)

Thunderbolt 3 USB-C Daisy Chain

N/A

Dependent on the number of Thunderbolt 3 displays

*Lower resolutions are also supported. 
*When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter may be required depending on the input of your display.

Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz).

The TB3DKDPMAW features a rugged aluminum casing, and is backed by a StarTech.com 3-year warranty and free lifetime technical support.

 

Learn more about Thunderbolt

Applications

  • The perfect docking station for the MacBook Pro, with support for macOS Sierra (or later)
  • A vital accessory for your Thunderbolt 3 equipped laptop
  • Ideal for creative professionals and those who work with high-resolution, high-bandwidth, and graphically intensive images, video, CAD drawings, and medical imagery
  • Recommended for video producers, graphic and web designers, engineers, architects, and more
  • Access and edit large, uncompressed files such as videos and images on the fly, for dynamic on-site production
  • Transfer a 4K movie in under 30 seconds, or 3 hours of 4K GoPro® video in less than a minute
  • Edit 4K video on one display, with a full-size video preview on the second 4K display
  • Dock and undock quickly, with a single cable for data and external displays

Partner Numbers

  • Ingram Micro New Zealand 3587997
  • UPC 065030866101

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS High Sierra (10.13) logo
  • macOS Sierra (10.12) logo
  • macOS Mojave (10.14) logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.15, 11.0

Specifications

Warranty Information Warranty 3 Years
Connector(s) 2 - Connector Type(s) Thunderbolt™ 3 USB-C (24-pin) (40Gbps)
1 - Connector Type(s) DisplayPort (20 pin)
USB Type-C (24 pin) USB 3.0 (5Gbps)
USB 3.0 A (Fast-Charge, 9 pin)
USB Type-A (9 pin) USB 3.0 (5 Gbps)
2 - Connector Type(s) 3.5 mm Mini-Jack (3 Position)
1 - Connector Type(s) RJ-45
Environmental Operating Temperature 5°C to 40°C (41°F to 104°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Humidity 5~95% RH (Non-condensing)
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Bus Type Thunderbolt 3
Industry Standards Thunderbolt 3
USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID Intel - Alpine Ridge DSL6540
Fresco - FL1100EX
Texas Instruments - PCM2912A
Intel - WGI210AT
Texas Instruments - TPS65983
Packaging Information Package Height 4.4 in [11.3 cm]
Package Length 5.1 in [13.0 cm]
Shipping (Package) Weight 2.9 lb [1.3 kg]
Package Width 9.8 in [24.9 cm]
Performance Maximum Data Transfer Rate 40 Gbps (Thunderbolt 3)
10 Gbps (USB 3.1 Gen 2)
5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions Single display - DisplayPort - 4096 x 2160p / 3840 x 2160p
Single Display - Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p
Dual displays - DisplayPort 4096 x 2160p / 3840 x 2160p and Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p
Type and Rate Thunderbolt 3 - 40 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Weight of Product 15.8 oz [447.0 g]
Color Gray and Black
Material Aluminum and Plastic
Cable Length 20.5 in [52 cm]
Product Length 8.7 in [22.0 cm]
Product Width 3.1 in [80.0 mm]
Product Height 1.1 in [27.0 mm]
Power Power Source AC Adapter Included
Power Delivery 15W (MacBook Pro only)
Input Voltage 100 - 240 AC
Input Current 1.5 A
Output Voltage 12V DC
Output Current 6 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 72
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.15, 11.0
Special Notes / Requirements Note This docking station does not provide full power delivery but will provide 15W of power, resulting in a slow charge to some laptops, such as MacBook Pro (2016). When the dock is connected to your host laptop, a charging icon may appear on your laptop's screen. This is only sufficient enough to charge your laptop in sleep state, and charging will require an extended time period.
5K support can only be achieved using a Thunderbolt 3 5K monitor. DisplayPort 5K monitors will not work with this docking station.
System and Cable Requirements Thunderbolt 3 equipped computer with a Thunderbolt 3 port.
Note A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K).
Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz).
When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter might be required depending on the input of your display.
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps.
Your computer’s Thunderbolt 3 ports might not function properly until you update one or more of the following on your computer:
• BIOS
• Thunderbolt firmware
• Thunderbolt 3 controller drivers
• Thunderbolt 3 software
The required updates will vary depending on your computer.
For an up-to-date list of affected computers and instructions, visit http://thunderbolttechnology.net/updates. If your computer's manufacturer isn’t listed on the Thunderbolt website, contact your manufacturer.
What's in the Box 1 - Included in Package Thunderbolt 3 docking station
Thunderbolt 3 cable
universal power adapter
2 - Included in Package power cords (NA/JP, ANZ)
1 - Included in Package instruction manual

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Drivers/Downloads

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Manual(s):

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Frequently Asked Questions

Installation

Active adapters are required if adapting DisplayPort to HDMI or DVI monitors. Active adapters use additional chips to make the conversion inside the adapter. Passive DisplayPort to HDMI or DVI will not work with this device.

Troubleshooting

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.

If you set your display to [email protected] and connect a display to the DisplayPort output on the laptop docking station, your display may flicker. This issue only affects certain monitors and is a result of an interoperability issue between the hardware used in the display and the docking station. This issue is not specific to StarTech.com docking stations.

To resolve this issue, try any of the following:

  • Connect a USB-C to DisplayPort cable from the USB-C Thunderbolt 3 port on the docking station to the DisplayPort input on the display. (StarTech.com product ID for the USB-C to DisplayPort cable: CDP2DPMM1MB.)
  • Connect a USB-C to HDMI 2.0 cable from the USB-C Thunderbolt 3 port on the docking station to the HDMI input on the display. (StarTech.com product ID for the USB-C to HDMI 2.0 cable: CDP2HD4K60.)
  • If you are using a dual monitor setup, connect a dual DisplayPort adapter from the USB-C Thunderbolt 3 port on the docking station to the DisplayPort input on the displays. (StarTech.com product ID for the Thunderbolt 3 dual DisplayPort adapter: TB32DP2.)
  • Disable MST (Multi Stream Transport) or DisplayPort 1.2 mode on your display and enable [email protected] Refer to the information provided by the manufacturer for assistance. 

This docking station provides 15 watts of power, which may be enough to display a charging icon, but is likely not enough to restore battery power while the system is on and being used. If an icon is displayed and the system is put into sleep mode, battery power will be restored slowly.

If your computer is not detecting your Thunderbolt™ 3 device, try the following:

  • Update the Thunderbolt software on your Thunderbolt 3 host device.
  • Update the Thunderbolt controller NVM firmware on your Thunderbolt 3 host device.
  • Update the Thunderbolt controller drivers.
  • Update your motherboard BIOS or UEFI.

For more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices: https://thunderbolttechnology.net/updates. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.

For more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-check-software-firmware.

For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.

If you are only getting a single display to work with your Thunderbolt™3 device, make sure that your Thunderbolt 3 host device can support two separate DisplayPort lines over Thunderbolt 3. 

While Thunderbolt 3 supports dual monitors over a single connection, not all Thunderbolt 3 host devices are designed to meet this requirement. If your Thunderbolt 3 host device does not meet this requirement, you cannot troubleshoot this issue with software, firmware, or driver updates, and you cannot use this device to achieve dual displays over Thunderbolt 3. If you are not sure whether your Thunderbolt 3 host device supports dual monitors, contact your Thunderbolt 3 host device manufacturer.

If you confirmed that your Thunderbolt 3 host device does support dual monitors and you are only seeing a single display, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-update-software-firmware.

For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.

When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your Thunderbolt 3 device do one of the following:

  • Select Connect Only Once.
  • Select Always Connect.

Caution! If you select Do Not Connect, only video will pass through on your Thunderbolt 3 device.

If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:

  1. Right-click the Thunderbolt icon.
  2. Click Approve Attached Devices.
  3. Select the Thunderbolt 3 port that you want to authenticate.

If you receive an error message that your Thunderbolt device is not certified for PC use, try the following to resolve the issue:

  1. Click Start.
  2. Type Thunderbolt and click the search result.
  3. In the system tray, right-click the Thunderbolt icon.
  4. Click Settings.
  5. Clear the Only allow Thunderbolt Devices that have been certified for PC check box.

To use a Thunderbolt 3 adapter to output to a display at 60Hz, your monitor must support the refresh rate and you need to set the monitor to work at 60Hz. By default, most monitors are set to DP1.1, which will not work with this Thunderbolt 3 device when you use a display at 60Hz. In most cases, you need to set your monitor's DisplayPort settings to DP1.2.

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. 

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

To check which version of the Thunderbolt™ software, NVM firmware, and drivers you are running, do the following:

  1. Click Start.
  2. Type Thunderbolt and click on the search result.
  3. In the system tray, right-click the Thunderbolt icon.
  4. Click Settings > Details.

Review the versions of the software package, NVM firmware, PD firmware, and drivers.  If you are not running the latest versions, navigate to the manufacturer’s website and download the latest versions. 

When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your device, complete the following:

  1. In the New Thunderbolt devices have been attached pop-up message, click OK.
  2. In the User Account Control pop-up message, click Yes.
  3. In the Approve Thunderbolt Devices pop-up message, do one of the following:
    • If you want to authorize your Thunderbolt devices every time that you connect them, select Connect Only Once in the drop-down list.
    • If you want to authorize your Thunderbolt devices only once, select Always Connect in the drop-down list.
  4. Click OK.

If you accidentally set your Thunderbolt device to Do Not Connect in step three above, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-denied-authentication.

If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:

  1. Right-click the Thunderbolt icon.
  2. Click Approve Attached Devices.
  3. Select the Thunderbolt 3 port that you want to authenticate.

You can use the Thunderbolt™ software to manage your Thunderbolt 3 devices on a computer running a version of Windows. To manage your Thunderbolt 3 devices, complete the following:

  1. Click Start.
  2. Type Thunderbolt and click on the search result.
  3. Right-click the Thunderbolt icon.
  4. Click Manage Approved Devices.

Before You Buy

Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is essential to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.  

To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol. USB-C devices do not include this symbol.  For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites

To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0:

  • The USB-C host connection.
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.

Components

Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. It is capable of the following:

  • Total bandwidth up to 40Gbps. Data transfer speeds are dependent on the other features that you are using in your setup.
  • USB 3.1 Gen 2 support.
  • 4K 60Hz video on one or two separate displays.
  • 5K 60Hz video on a single display.
  • A 10 GbE network connection between two Thunderbolt 3 compatible computers.
  • Up to six devices daisy-chained from a single Thunderbolt 3 port.
  • Alternate modes, such as DisplayPort Alternate Mode (DP Alt Mode).
  • Bi-directional power delivery up to 100W (not all Thunderbolt 3 devices support power delivery).

USB-C and Thunderbolt 3

Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.

To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol.  For more information about USB-C, see the following FAQ: https://www.startech.com/faq/usb-c-port-capabilites.

Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.

Backwards compatibility

If you use an adapter, Thunderbolt 3 host connections are compatible with Thunderbolt 1 and Thunderbolt 2 devices. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible.

Thunderbolt 3 devices are not backwards compatible with Thunderbolt 1 and Thunderbolt 2 host connections.

Thunderbolt™ 3 is capable of 100W of bi-directional power; however not all manufacturers will implement power delivery, or implement power delivery at the full 100W.

Optical Thunderbolt 3 cables do not support power delivery at any wattage.

Refer to the information provided by the manufacturer to confirm the power delivery capabilities of the following components:

  • The Thunderbolt 3 host connection
  • The Thunderbolt 3 cable
  • The Thunderbolt 3 device (for example, a hard drive docking station)

Although the Thunderbolt™ 3 standard is capable of data transfer speeds up to 40Gbps, not every cable can support this bandwidth. For example, cables over a certain length or made with certain materials are only capable of data transfer speeds up to 20Gbps. 

To confirm the capability of your Thunderbolt 3 cable, refer to the information provided by the manufacturer. StarTech.com lists the capabilities of the Thunderbolt 3 cables on the individual product pages.

There are two different Thunderbolt 3 cable symbols: the 20Gbps symbol and the 40Gbps symbol. The 20Gbps symbol is composed of the Thunderbolt 3 symbol, and the 40Gbps symbol is composed of the Thunderbolt 3 symbol and the number three. These images are shown below.

Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.

To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol.  For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites.

Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.

No, you cannot use this device to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays and you add this device to your setup, your display limit is still three displays.

If you have connected more than one of this device to the same computer and are experiencing display issues, you should make sure that your video card can support the number of displays that you are using in your setup.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(11 reviews)
3.2 out of 5 stars
  • 5 (5)
  • 4 (0)
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(1 Stars)

Not as expected.

By: Billywaz - 08/13/2018
Was so happy with this dock. Was working perfectly... Until my MacBook shut down on me. This dock isn’t a “single cable” use. Doesn’t charge your MacBook when you are using it.
| Helpful?
Nick, Customer Support on 13/08/2018 4:28:03 PM
Thank you for your feedback on our TB3DKDPMAW, we apologize for any confusion about this product You are correct that this dock does not support full power delivery. We state in the product overview and technical specifications that it is only able to support up to 15W of power. If you are looking for a similar solution with full power delivery we recommend our TB3DK2DPPD instead. For the best recommendations for your setup feel free to contact us directly and one of our Technical Advisors would be happy to help further. www.startech.com/support
(5 Stars)

Works great with my 15" 2018 MacBook Pro!

By: alex828 - 10/01/2018
Bought this to replace a $50 doc I bought that only supported 1 monitor. This one supports my 2 4K Dell Monitors and charges my 2018 MBP. Setup is simple and then even give you some cables. Works 100% - Love having 3 screens to work with.
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(5 Stars)

wired Network on Mac book pro

By: naveen - 11/02/2018
No Information about how to enable the wired network on mac book pro
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(3 Stars)

Good dock - needs power delivery to be great

By: macphoto1970_102 - 11/05/2018
For connections this is a great dock. The options of Audio, ethernet, usb-c, thunderbolt 3, usb 3.o and display port are all great things to have Why they left out charging is beyond me? Oh well almost perfect. The dock is well built and has a good weight to it. This helps keep the dock in one spot so it doesn't move around a lot with the cables causing it to slide. The options for displays are great. You can use 2 4k displays at once and the resolution and picture are excellent. Overall a good dock. I would look for some of the other docks though if you want power delivery. I received this product in exchange for an unbiased review.
| Helpful?
Sam, Customer Support on 6/11/2018 10:27:12 AM
Thank you for your review of TB3DKDPMAW. We appreciate the feedback and are happy to let you know that an updated Thunderbolt 3 docking station with power delivery added is available in our TB3DK2DPPD. It can be found here: https://www.startech.com/TB3DK2DPPD
(5 Stars)

Excellent docking station!

By: ShawnO_15 - 11/20/2018
Very nice docking station, solidly built and has a good weight so it doesn't shift around from connected cable weight. Speaking of cabling, the provided power cable is a great length, but the thunderbolt cable was shorter than I would have liked, though this is easily fixed with an alternate cable. Though this device comes with many connections I would have more USB ports but that is simply a personal preference. It should be noted that while there appear to be two thunderbolt ports it should be noted that at least one of them will be used to connect the dock to the computer. Still an excellent dock for its size, weight and cost. I received this product in exchange for an unbiased review.
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(5 Stars)

It's perfect!

By: morty - 11/22/2018
This docking station is all about convenience! It provides high quality, dual monitor functionality and the multiple usb and thunderbolt ports allow me to connect and charge all my mobile devices. Performance is not an issue. I found the high speed Ethernet connection to be very reliable. The mic and headphone jacks are a bonus….this device has everything! With only one connection to my laptop, the docking station is so easy to disconnect when I’m on the go. I received this product in exchange for an unbiased review.
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(5 Stars)

Excellent!!

By: nivek - 12/04/2018
I liked the well constructed metal case and the windows 10 plug and pray drivers worked flawlessly.
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(2 Stars)

Bad power management

By: Gabriel - 12/19/2018
I use this in my office and my mac book pro's battery never charges, I only use this dock to connect more devices
| Helpful?
Sam, Customer Support on 26/12/2018 3:02:35 PM
Thank you for your feedback on TB3DKDPMAW. We're sorry it isn't charging your laptop. This dock doesn't feature power delivery, so it will provide 15W at most to the host computer which isn't enough to charge most computers. For a Thunderbolt 3 dock with power delivery, we suggest our TB3DK2DPPD or TB3DOCK2DPPD.
(1 Stars)

Sais no charging but still adds power to tb3 port

By: Faster - 01/31/2019
Bought About 7 months ago. Used on a Brand new Dell G7 laptop. Kept getting a warning about power to a non power port. Even talked to guy at company who didnt really think it would hurt anything. Then my graphics card wouldn't give any signal. 2 1/2 month old laptop sent in with bad motherboard. The device worked great loved the 40gb pass through no complaints accept it most likely fried my motherboard. I wish I could be proved wrong. Now I'm stuck with an expensive paper weight. They should have a non power connecter adapter that has 40gb pass through non power support.
| Helpful?
Brian, Customer Support on 1/02/2019 11:58:13 AM
Thanks for sharing this feedback with us. Since power delivery is negotiated between the docking station and the laptop, it is extremely unlikely our docking station caused the failure. If you wish, we would be happy to arrange you sending us the docking station and conducting an inspection of it. We've also emailed you directly about this situation as we really do want to help. We hope to hear from you soon!
(1 Stars)

By: Ravi - 05/28/2019
When i bought this 4 months back it worked all well until today when all the USB ports stopped working. I experienced this with Mac. When i googled around, looks like this is a common problem with this.
| Helpful?
Matt, Customer Support on 3/06/2019 8:55:58 AM
Hello Ravi, We're sorry to hear the USB ports on the TB3DKDPMAW are no longer recognized. We recommend doing an SMC reset on the Mac as the "System Management Controller" handles the Thunderbolt 3 ports on the computer. You can find instructions for this process here: https://support.apple.com/en-ca/HT201295 . If the SMC reset does not fix the issue, or if you need any assistance, please contact us at www.startech.com/support so that we can help fix this problem for you. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
(2 Stars)

Inconsistent selection of monitors is annoying

By: ChrisB - 09/06/2019
For the most part this dock works, however there is one problem with it that would prevent me from recommending this product to anyone. I have 2 displays connected to the display port (one in landscape and one in portrait orientation) and each time I plug my laptop in its like roulette determining the orientation of the displays. I have to keep unplugging and plugging them in until the proper display order is selected. Additionally, the unit is very sensitive to touches or bumps - each time I slightly touch or bump the dock, it disconnects and reconnects to my Macbook.
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