Dual-Monitor USB-C Dock for Windows® - 4x USB 3.0 Ports

Laptop Docking Station | 60W PD | HDMI/DP | HDMI Cable | No Display Driver Setup

Product ID: MST30C2DPPD

2,4 stars (7 reviews) |
  • Easily connect dual monitors (DisplayPort and HDMI) right out of the box, with no display driver setup
  • Connect your USB devices with 4 x USB 3.0 ports - 1x USB-C and 3x USB-A (including 1x Fast-Charge)
  • Power and charge your laptop with Power Delivery 2.0 (up to 60W)
Your price
€215,99 EUR excl. VAT
€269,99 EUR incl. VAT

Enhance your productivity by turning your Windows® based USB-C™ laptop into a full-scale workstation. This dual-monitor USB-C dock lets you easily connect two monitors (1x HDMI and 1x DisplayPort) using one USB-C cable, with no setup of display drivers required, right out of the box. The USB-C dock provides 60W charging power, and four USB 3.0 ports to connect devices. With easy dual-monitor setup, the dock is ideal for wide-scale use in office workstations.

Create a Dual Monitor Workstation

This USB-C dock lets you connect dual monitors with flexible options, and with no display driver setup.

Connect your USB-C laptop to:

  • Dual displays: 1x DisplayPort and 1x HDMI (cable included) at 1920 x 1200 resolution @ 60Hz

You can also connect to a single 4K HDMI or DisplayPort display. The included 3.3 ft. (1 m) long USB-C cable makes it easy to position your laptop and improves the video signal quality.

A laptop connected to dual-monitors, a keyboard and a mouse using the MST30C2DPPD

Connect Your Devices

Unlike some USB-C docks that may drop to USB 2.0 and limit Ethernet performance, this USB Type-C™ dock offers full USB 3.0 and network bandwidth. This provides faster data transfer speeds when using your USB 3.0 peripherals and supports true Gigabit Ethernet network throughput.

USB Type-C™ dock gives you plenty of ports with four USB 3.0 ports, a reliable Gigabit Ethernet port and easy connection to the microphone and headset ports. Connect flash drives, keyboard, mouse or external hard drives using the three Type-A ports (including one Fast-Charge port).  Connect a USB-C device with the USB-C port.

Diagram showing the USB-C docking station connected to a dual monitors

60W Charging Power

The USB C docking station with Power Delivery will power and charge (up to 60W) your laptop, while powering your devices.

Diagram of the dock connected to and powering a laptop using USB Power Delivery

The MST30C2DPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Notes:

  • Ensure your laptop’s drivers, firmware, and operating system are current prior to using the docking station.
  • Video output capabilities depend on the video card and hardware specifications of the connected laptop. 
  • Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP Alt Mode and USB Power Delivery.
  • Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery.

Applications

  • Add essential ports required for mass deployment and standard workstation use in an office environment
  • Ideal for USB-C equipped Windows laptops such as Dell XPS™, Lenovo® ThinkPad™, HP® Spectre, HP EliteBook and HP ProBook

Partner Numbers

  • Ingram Micro Sweden V933773
  • ALSO Sweden 000000000002776507
  • UPC 065030863506

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
Windows® 7, 8, 8.1, 10

Specifications

Warranty Information Warranty 3 Years
Connector(s) 2 - Connector Type(s) USB Type-C (24 pin) USB 3.0 (5Gbps)
1 - Connector Type(s) DisplayPort (20 pin)
HDMI (19 pin)
USB 3.0 A (Fast-Charge, 9 pin)
2 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) RJ-45
2 - Connector Type(s) 3.5 mm Mini-Jack (3 Position)
Environmental Operating Temperature 5°C to 35°C (41°F to 95°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Humidity 5%~95% RH (Non-condensing)
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Bus Type USB-C
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2 with MST
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID Cypress - CYPD1122-40
MegaChips - STDP4320
MegaChips - MCDP2850
Cypress - CYUSB3328-88LTXC
Cypress - CYUSB3610-68LTXC
Texas Instruments - PCM2912APJT
Indicators 1 - LED Indicators Power (Green)
RJ45 Link (Green/Amber)
RJ45 Activity (Yellow)
Packaging Information Package Height 11.5 cm [4.5 in]
Package Length 25.0 cm [9.8 in]
Shipping (Package) Weight 1.3 kg [2.9 lb]
Package Width 13.0 cm [5.1 in]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions Single display - DisplayPort - 3840 x 2160 @ 30Hz
Single Display - HDMI - 4096 x 2160 @ 24Hz / 3840 x 2160 @ 30Hz
Dual displays - 1x DisplayPort + 1x HDMI - 1920 x 1200 @ 60Hz
Lower resolutions are also supported.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Weight of Product 261.0 g [9.2 oz]
Color Black
Material Plastic
Product Length 21.0 cm [8.3 in]
Product Width 90.0 mm [3.5 in]
Product Height 28.0 mm [1.1 in]
Power Power Source AC Adapter Included
Power Delivery 60W
Input Voltage 100 - 240 AC
Input Current 1.5 A
Output Voltage 20V DC
Output Current 4.5 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 90
Software OS Compatibility Windows® 7, 8, 8.1, 10
Special Notes / Requirements System and Cable Requirements A Windows-based laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP alt mode)
Note Ensure your laptop’s drivers, firmware, and operating system are up to date prior to using the docking station.
For a dual-monitor configuration, the Windows laptop must support MST.
A 4K-capable HDMI display is required to achieve 4K resolution
Video output capabilities are dependent on the video card and hardware specification of your connected laptop.
Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP Alt Mode, as well as USB Power Delivery.
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery.
This docking station provides up to 60W of Power Delivery to charge your laptop. Some laptops may have specific charging requirements such as the full 60W for charging. In the event that your laptop is not charging, simply unplug any peripheral accessories attached to the dock’s USB-C port (on back of dock) and the USB 3.0 (Type-A) charging port (on front of dock) during charging. This will ensure the full 60 W of power is available for charging your laptop.
What's in the Box 1 - Included in Package USB-C docking station for laptops
USB-C cable [1 m/3.3 ft]
HDMI cable
universal power adapter
3 - Included in Package power cords (NA/JP, UK, EU)
1 - Included in Package quick-start guide

Accessories

DISPLPORT6L

DisplayPort 1.2 Cable with Latches - Certified, 6 ft

Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices

Your price
€15,99 EUR excl. VAT
€19,99 EUR incl. VAT
DISPLPORT10L

DisplayPort 1.2 Cable with Latches - Certified, 10 ft

Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices

Your price
€20,99 EUR excl. VAT
€26,24 EUR incl. VAT
DISPL10MA

10m Active DisplayPort Cable - DP to DP M/M

Connect DisplayPort®-equipped devices up to 10m away with no signal loss

Your price
€103,99 EUR excl. VAT
€129,99 EUR incl. VAT
HB30C3A1CFB

4-Port USB-C Hub - USB-C to 1x USB-C and 3x USB-A - USB 3.0 Hub

Turn a USB Type-C port on your laptop into three USB Type-A ports (5Gbps) and one USB Type-C port

Your price
€43,99 EUR excl. VAT
€54,99 EUR incl. VAT
ST7300U3M

7-Port USB 3.0 Hub - Desktop or Wall-Mountable Metal Enclosure

Connect 7 high-performance devices to your computer or Mac with this compact and rugged hub

Your price
€79,99 EUR excl. VAT
€99,99 EUR incl. VAT
UUSBHAUB1

1ft Micro USB Cable - A to Micro B

Charge or sync micro USB mobile devices from a standard USB port on your desktop or mobile computer

Your price
€3,99 EUR excl. VAT
€4,99 EUR incl. VAT
USBLT30CMW

30 cm (11 in) USB to Lightning Cable - Short iPhone / iPad / iPod Charger Cable - Lightning to USB Cable - Apple MFi Certified - White

Charge and Sync your Apple® Lightning-equipped devices with reduced clutter

Your price
€19,99 EUR excl. VAT
€24,99 EUR incl. VAT
Discontinued
SAT3540U3ER

4 Bay External Hard Drive Array RAID Tower – eSATA USB 3.0 Enclosure

Turn 4 SATA hard drives into external RAID storage, connected through USB 3.0 or eSATA

Your price
€297,99 EUR excl. VAT
€372,49 EUR incl. VAT
HB30C3A1CFS

4-Port USB-C Hub - USB-C to 1x USB-C and 3x USB-A - USB 3.0 Hub - Includes Power Adapter

Turn a USB Type-C port on your laptop into three USB Type-A charge-and-sync ports (5Gbps) and one USB Type-C port

Your price
€65,99 EUR excl. VAT
€82,49 EUR incl. VAT
DP2DVIS

DisplayPort to DVI Active Adapter

Connect a DVI monitor to a single-mode DisplayPort output from your computer

Your price
€40,99 EUR excl. VAT
€51,24 EUR incl. VAT
HDMIDVIMF

HDMI to DVI-D Video Cable Adapter - M/F

Connect DVI capable devices to HDMI®-enabled devices and vice versa

Your price
€10,99 EUR excl. VAT
€13,74 EUR incl. VAT
DP2DVIMM6BS

6 ft DisplayPort to DVI Active Adapter Converter Cable - DP to DVI 1920x1200 - Black

Connect a DisplayPort-equipped PC to a DVI display, with an active 6ft cable

Your price
€48,99 EUR excl. VAT
€61,24 EUR incl. VAT
DP2DVIMM3BS

3 ft DisplayPort to DVI Active Adapter Converter Cable - DP to DVI 1920x1200 - Black

Eliminate excess cable clutter with a short 3ft DisplayPort to DVI active adapter

Your price
€42,99 EUR excl. VAT
€53,74 EUR incl. VAT
HD2VGAMM6

6 ft HDMI to VGA Active Converter Cable - HDMI to VGA Adapter - 1920x1200 or 1080p

Eliminate adapters, by connecting your HDMI source directly to a VGA monitor/projector using this 6ft adapter cable

Your price
€48,99 EUR excl. VAT
€61,24 EUR incl. VAT
HD2VGAA2

HDMI to VGA Video Adapter Converter with Audio for Desktop PC / Laptop / Ultrabook - 1920x1080

Convert an HDMI® video signal to VGA, with discrete audio output

Your price
€44,99 EUR excl. VAT
€56,24 EUR incl. VAT
DP2VGA2

DisplayPort to VGA Video Adapter Converter

Connect a VGA monitor to a DisplayPort-equipped PC

Your price
€28,99 EUR excl. VAT
€36,24 EUR incl. VAT
RJ45PATCH10

Cat5e Patch Cable with Snagless RJ45 Connectors - 10 ft, Blue

Make Fast Ethernet network connections using this high quality Cat5e Cable, with Power-over-Ethernet capability

Your price
€2,99 EUR excl. VAT
€3,74 EUR incl. VAT
USB31CC1M

USB-C Cable - M/M - 1m (3ft) - USB 3.1 (10Gbps) - USB-IF Certified

Connect your USB Type-C devices

Your price
€24,99 EUR excl. VAT
€31,24 EUR incl. VAT
TBLT3MM2M

2m Thunderbolt 3 (20Gbps) USB-C Cable - Thunderbolt, USB, and DisplayPort Compatible

Provide twice the data transfer speed of any other cable type, enable full 4K 60Hz video, and power your devices with a single cable

Your price
€40,99 EUR excl. VAT
€51,24 EUR incl. VAT

Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)

Manual(s):

Datasheet

Product Support

Talk to an Advisor

We are always ready to assist you with any questions you may have.

Live Chat (opens in new window)

Frequently Asked Questions

Installation

If your laptop is already connected to the Internet when you connect this laptop docking station to your laptop, Windows may automatically install all but one driver.  You can force Windows to automatically install the last driver through Windows Update. To do so, complete the following:

  1. Press Windows key + R.
  2. Type devmgmt.msc and press Enter.
  3. Under Other devices, right-click the MST30C2DPPD-ETH listing and click Update Driver Software....

If the instructions above do not install the driver for you, refer to the following FAQ: https://www.StarTech.com/faq/laptop-docking-stations-cypress-install-windows-7810.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Navigate to http://www.startech.com/Support and download the latest software. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. When the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. In the list of extracted files, right-click the CypressGx3DriverInstaller.exe file and select Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in step 2.

  1. Follow the on-screen instructions to install the software.
  2. When prompted to, restart your computer.

Troubleshooting

  1. Open the Intel, AMD, or Nvidia application that controls the display settings.  This is recommended over Windows Display Settings when using an MST product. Go to Settings and select the monitor that is not outputting a video signal.  Check that the resolution and refresh rate is correct for that model of display.  
  2. The product may be connected to a video source that does not support MST.  Note: macOS will not allow the displays to our product to be extended.
  3. In Windows, open Screen Resolution or Display Settings and ensure all numbered displays are set to Extend.  If some displays do not appear, press the scan button (where applicable) firmly for about half a second.
  4. The display configuration may be using too much bandwidth. An example would be two 4K displays and one 2560x1440 display. That configuration will exceed the bandwidth limitations of DP 1.2.  Also, be aware of displays with higher refresh rates.  A 120 Hz display will use twice the bandwidth of a 60 Hz version using the same screen resolution.
  5. One or more of the displays(s) connected to our MST hub may be set to the wrong video input. Use the display’s on-screen display menu to select the correct input.
  1. Try using shorter or higher quality video cables.
  2. Press the scan button (where applicable) on our product firmly for about half a second. Then open Screen Resolution or Display Settings and ensure all numbered displays are set to Extend.  For good measure, ensure each display is set to a 60 Hz refresh rate before trying to use a higher refresh rate.
  3. If using passive DisplayPort to DVI or HDMI cables or adapters, replace them with active DisplayPort to DVI or HDMI adapters (Ex. DP2DVIS, DP2HD4KS).
  • Note: these adapters will require a DVI or HDMI cable to be used to connect the monitors.
  1. The primary display adapter for the computer has an outdated or basic driver installed. Update the video driver using the manufacturer’s support site.

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If you are experiencing flickering issues with the MST hub, your monitors may be at a 59 Hz refresh rate. If they are at 59 Hz, you need to adjust the refresh rate to 60 Hz. In order to change your monitor's refresh rate, complete the following:

  1. Right-click anywhere on your desktop.
  2. Click Screen resolution or Display settings.
  3. At the top of the screen, select the monitor that you want to change the refresh rate for.
  4. Click Advanced settings or Display adapter properties.
  5. On the Monitor tab, click the Screen refresh rate drop-down list.

Note: This step may vary depending on your operating system and graphics card.

If the displays connected to your MST hub do not wake up after your computer goes to sleep, change the input on the monitor(s) from Auto to the correct input (for example, DisplayPort or HDMI). This prompts the monitor to send its identification data to the correct port instead of scanning for ports when the signal is lost.

After you select the correct input on the monitor(s), press the Scan button to initiate the handshake (EDID) process. For more information on the Scan button, refer to the following FAQ: http://www.startech.com/faq/mst-hubs-scan-button.

If you set the monitor to the correct video port and press the Scan button and the issue is still not resolved, you need to disable sleep mode on your computer. To disable sleep on a computer running a version of Windows, complete the following:

  1. Open Control Panel.

  2. Click Power Options.

Note: Depending on how you have the View by options set in Control Panel, you might have to click Hardware and Sound to see Power Options.

  1. Click Change plan settings for the plan in use.

  2. For both entries, change Put the computer to sleep to Never.

  3. Click Save Changes.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. 

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

You may have heard of MST hubs, and have been wondering what they are, and whether or not they will work in your setup. 

So what are MST hubs?  MST hubs are devices that take one DisplayPort or Mini DisplayPort video connection, and go to many video connections, usually extra DisplayPort, Mini DisplayPort, DVI or HDMI connections.  This is accomplished through DisplayPort's MST, or Multi Stream Transport function.  MST hubs allow you to mirror / duplicate your monitors so the same window are shown on all of the monitors, or extend your desktop, so that you can have different window on each monitor.

So how can you tell if you can use a MST hub?  MST hubs require that the video card's DisplayPort or Mini DisplayPort output support DP1.2 or greater, which supports MST.  Some MST hubs also specifically require HBR2, or High Bit Rate 2 support.  HBR2 allows for higher resolutions like 4K and up.  You can check whether or not a StarTech.com MST hub requires HBR2 on the individual product pages, under the Technical Specifications tab.

There are a few other important things to note.

  • Video cards can technically support DP1.2, but not support MST or HBR2, so it is important to check with your video card manufacturer that your video card specifically supports DP1.2, MST, and HBR2 (if necessary).

Currently Mac OSX does not support MST hubs, regardless of whether or not the video card does.  This is an operating system restriction, so running Windows on an Apple computer through a program like Bootcamp will allow you to use MST hubs.

Recent versions of DisplayPort include the ability to split to multiple displays from one DisplayPort connection using Multi-Stream Transport (MST).

Although you will be able to connect the MST hub to the Mini DisplayPort (mDP) connection on your Mac, Mac OSX does not support MST for NVIDIA and Intel Graphics Processor Units (GPUs). This results in a mirrored image across the outputs of a MST hub and you will not be able to have multiple independent displays on your Mac.

The limitation of NVIDIA and Intel GPUs lies within Mac OSX. If a different operating system is used, such as Microsoft Windows via Bootcamp, you may be able to use the MST functionality of your Mac.

You cannot use an MST hub to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays, your display limit will still be three displays even if you use an MST hub.

If you have multiple MST hubs connected to the same computer and are experiencing display issues, you should check your video card to make sure that it can support the number of displays that you are using in your setup.

If you use an MST hub in your setup, your video card also needs to be compatible with MST technology. For more information, refer to the following FAQ: https://www.startech.com/faq/mst-hubs-gpu-compatibility.

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

This USB-C device requires that all of the following components support alternate modes:

  • The USB-C host connection (for example, a computer and its port)
  • The USB-C cable
  • The USB-C device (for example, a hard drive docking station)

If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0 and DisplayPort Alternate Mode:

  • The USB-C host connection.
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.

No, one USB-C port (labelled with a laptop icon) is used to connect to the computer, and the other USB-C port is used for data only.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(7 reviews)
2,4 out of 5 stars
  • 5 (2)
  • 4 (0)
  • 3 (1)
  • 2 (0)
  • 1 (4)
Tell us what you think of this product.
Need a little help getting started?

Check out our review guidelines.

1 - 7 of 7 Reviews
Sort
(5 Stars)

Works flawlessly, 100% plug and play

By: happycamper - 12-20-2016
I have only used the dock for a few days, but it was super easy to setup and everything worked from the start. The dock is also nicely designed, small and sleek. I am using it with a Dell XPS 13 (9360) and two monitors.
| Helpful?
(5 Stars)

Works perfectly

By: Julian - 05-13-2018
What else is there so say? It works flawlessly every time I plug and unplug. Real time saver. Reliable advice from Tech Support too.
| Helpful?
(1 Stars)

network doesn't work on OSX

By: Alex904 - 05-15-2018
network doesn't work on OSX and there are no drivers
| Helpful?
Sam, Customer Support on 2018-05-17 09:25:51
Thank you for your feedback on MST30C2DPPD. We're sorry for the trouble you've had with it. Unfortunately, OS X and macOS are not compatible with MST30C2DPPD, so we don't have a driver available for these operating systems. Compatible operating systems include Windows® 7, 8, 8.1, and 10.
(1 Stars)

Worked fine for a few weeks then started failing

By: SuperPJ - 11-28-2018
Worked fine for a few weeks then started failing. There are only 3 USB 3.0 ports despite the 4x USB 3.0 in the title.
| Helpful?
Sam, Customer Support on 2018-11-30 15:20:15
Thank you for your feedback on MST30C2DPPD. We're sorry it stopped working for you. We recommend reaching out to our Technical Advisors at www.startech.com/support for troubleshooting assistance, and if needed, a replacement under MST30C2DPPD's 3-year warranty. We're available 24 hours a day, 5 days a week, to provide support. To clarify the number of USB ports, there are 3 USB 3.0 type A ports, and 1 USB 3.0 type C ports, for a total of 4 ports. We apologize for any confusion this may have caused!
(3 Stars)

Powers laptop w/ 1 cord

By: marketer70 - 02-08-2019
I like this for the price, and the HDMI hookup was working for the first week, and then the HDMI isn't being recognized thru the Usb-C docking station, so I have to plug the HDMI directly into the new Laptop
| Helpful?
Sam, Customer Support on 2019-02-11 14:23:20
Thank you for your feedback on our MST30C2DPPD. We're sorry for the trouble you've had with it and hope to help. The video output of this docking station is very dependent on the computer it connects to. As a first troubleshooting step, we suggest ensuring the graphics drivers for your computer are fully updated. If you need any help with fixing the issue, please contact our Technical Advisors at www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.
(1 Stars)

My 2 don’t support more than 2 usb

By: Anth - 08-14-2019
I brought 2 all the power drops out of more than 2 USB devices are plugged in. The alternate 4K model works fine but don’t get this model
| Helpful?
Matt, Customer Support on 2019-08-19 10:03:49
We're sorry to hear about the difficulties you're experiencing with our MST30C2DPPD. This is not expected behavior and we want to help get this dock working properly for you. Please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
(1 Stars)

terrible docking station

By: waste of money - 04-15-2020
Terrible docking station, the screen resolution always changes and keep needing to unplug all the monitor cables tried multiple laptops and all have the same issue don't waste your money
| Helpful?
Matt, Customer Support on 2020-04-17 16:41:51
Product quality is very important to us and we're sorry to hear about the problems you've experienced with our MST30C2DPPD. This dock should not be causing the resolution of your displays to change all the time and we'd like to speak with you as it sounds like you may have received a faulty dock since this is happening with multiple computers. The MST30C2DPPD comes with a 3-year warranty and free lifetime technical support and you can contact us for a replacement at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week.
Feedback Back to top