8 Port 1U Rackmount DVI USB KVM Switch

Control up to 8 USB computers with DVI or HDMI® video, from one keyboard, mouse and monitor

Product ID: SV831DVIU

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  • Supports DVI/HDMI resolutions up to 1920x1200
  • Can be used with DVI to HDMI adapters to connect HDMI based systems
  • Support for most combo/wireless keyboard and mice
Your price
€987,99 EUR excl. VAT
€1 234,99 EUR incl. VAT

The SV831DVIU 8-Port 1U Rack Mount DVI USB KVM Switch lets you control up to 8 USB-connected computers (each with DVI or HDMI display output) from a single keyboard, mouse and monitor.

The KVM switch offers maximum control, allowing you to switch computers using hot-key commands or front panel push-buttons. Supporting digital resolutions up to 1920x1200 via DVI or HDMI connection (using DVI to HDMI adapter - see accessories), the KVM provides the high resolutions recommended for newer displays, allowing you to take full advantage of your monitor/screen capability.

A perfect addition to any server room or software test lab, this 8-port switch can be rack-mounted into 1U of cabinet space.

This product is TAA compliant and backed by a Startech.com 3-year warranty with free lifetime technical support.

Note: This KVM supports digital signals only, and cannot be used with DVI-to-VGA adapters. 

Applications

  • Ideal for software development and QA test labs with multiple PCs and platforms connected to one console
  • Single console administration of your co-location/ISP facility
  • Create a streamlined access solution in your Datacenter or Server Farm
  • Great for PC test/burn-in computer control saving the desk space required for multiple monitors, keyboards and mice
  • Perfect for manufacturing line computer control, simplifying access to multiple systems

The StarTech.com Advantage

  • High-resolution 1920x1200 DVI connections support control of DVI systems or HDMI systems (with adapter)
  • Supports wireless and combo style mouse and keyboard sets for added flexibility

Partner Numbers

  • Ingram Micro Sweden V931306
  • ALSO Sweden 000000000002764035
  • UPC 065030842303

Compatibility

  • OS Independent logo
OS independent; No software or drivers required

Specifications

Warranty Information Warranty 3 Years
Connector(s) 1 - Console Interface(s) DVI-I (29 pin)
2 - Console Interface(s) USB Type-A (4 pin) USB 2.0
8 - Host Connectors USB B (4 pin)
DVI-I (29 pin)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 0~80%RH
Hardware Audio No
KVM Ports 8
PC Interface USB
PC Video Type DVI
Number of Monitors Supported 1
Rack-Mountable Yes
Cables Included No
U Height 1U
Daisy-Chain No
Packaging Information Package Height 90 mm [3,5 in]
Package Length 59,5 cm [23,4 in]
Shipping (Package) Weight 3,8 kg [8,3 lb]
Package Width 26,5 cm [10,4 in]
Performance On-Screen Display No
DVI Support Yes - Single Link
IP Control No
Hot-Key Selection Yes
Maximum Cable Length 4,6 m [15,0 ft]
Maximum Digital Resolutions 1920 x 1200
Maximum Number of Users 1
Port Selection Support Push Button and Hotkeys
MTBF 134000 hours
Physical Characteristics Weight of Product 2,5 kg [5,5 lb]
Color Black
Material Steel
Product Length 18 cm [7,1 in]
Product Width 43,8 cm [17,2 in]
Product Height 44 mm [1,7 in]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1.8A
Output Voltage 12V DC
Output Current 4A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 48
Software OS Compatibility OS independent; No software or drivers required
Special Notes / Requirements Note Supports SUN keyboard emulation
What's in the Box 1 - Included in Package 8 Port DVI USB KVM Switch
Set Rack-mount brackets
3 - Included in Package Universal power adapter: comes ready for NA/EU/UK only when you buy in NA/EU/UK; comes ready for Australia and New Zealand only when you buy in Australia and New Zealand
1 - Included in Package User Manual

Accessories

DVIDDMM1

1 ft DVI-D Dual Link Cable - M/M

Provides a high-speed, crystal-clear connection to your DVI digital devices

Your price
€8,99 EUR excl. VAT
€11,24 EUR incl. VAT
DVIDDMM3

3 ft DVI-D Dual Link Cable - M/M

Provides a high-speed, crystal-clear connection to your DVI digital devices

Your price
€9,99 EUR excl. VAT
€12,49 EUR incl. VAT
DVIDDMM6

6 ft DVI-D Dual Link Cable - M/M

Provides a high-speed, crystal-clear connection to your DVI digital devices

Your price
€10,99 EUR excl. VAT
€13,74 EUR incl. VAT
DVIDDMM10

10 ft DVI-D Dual Link Cable - M/M

Provides a high-speed, crystal-clear connection to your DVI digital devices

Your price
€15,99 EUR excl. VAT
€19,99 EUR incl. VAT
DVIDDMM15

15 ft DVI-D Dual Link Cable - M/M

Provides a high-speed, crystal-clear connection to your DVI digital devices

Your price
€19,99 EUR excl. VAT
€24,99 EUR incl. VAT
HDMIDVIMM6

6 ft HDMI to DVI-D Cable - M/M

Connect an HDMI®-enabled output device to a DVI-D display, or a DVI-D output device to an HDMI-capable display

Your price
€10,99 EUR excl. VAT
€13,74 EUR incl. VAT
HDMIDVIMM10

10 ft HDMI to DVI-D Cable - M/M

Connect an HDMI®-enabled output device to a DVI-D display, or a DVI-D output device to an HDMI-capable display

Your price
€12,99 EUR excl. VAT
€16,24 EUR incl. VAT
USB2HAB6

6 ft USB 2.0 Certified A to B Cable - M/M

Connect USB 2.0 peripherals to your computer

Your price
€2,99 EUR excl. VAT
€3,74 EUR incl. VAT
USB2HAB10

10 ft USB 2.0 Certified A to B Cable - M/M

Connect USB 2.0 peripherals to your computer

Your price
€4,99 EUR excl. VAT
€6,24 EUR incl. VAT
USB2HAB15

15 ft USB 2.0 A to B Cable - M/M

Connect USB 2.0 peripherals to your computer

Your price
€5,99 EUR excl. VAT
€7,49 EUR incl. VAT

Drivers/Downloads

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Manual(s):

Datasheet

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Frequently Asked Questions

Installation

  1. Turn off all of the computers and monitors that will be connected to the KVM switch.
  2. Connect the power adapter to the KVM switch.
  3. Connect the video cables from your monitors to the console video port on the KVM switch. 
  4. Turn on the monitors.
  5. Connect your keyboard and mouse to the console PS/2 or USB ports on the KVM switch.
  6. If you have not done so already, change the KVM switch to focus on port 1.
  7. Connect the video cables from PC1 to the KVM switch.
  8. Connect the PS/2 or USB cables from PC1 to the PC1 PS/2 or USB ports on the KVM switch.
  9. Turn on PC1. You should see the computer load the operating system that you are using on PC1.
  10. Make sure that the mouse and keyboard can control PC1.
  11. Repeat steps 4 to 8 for each additional computer that you want to connect to the KVM switch. Leave the computer in focus until you make sure that the mouse and keyboard can control the computer in step 8.

Troubleshooting

Monitors may begin flickering when they receive a signal of insufficient quality. There are a few potential fixes available that will help to improve the signal quality in order to eliminate flickering:

  • Replace Video Cables with high-quality Video Cables (e.g. upgrade DisplayPort 1.2 Cables to DisplayPort 1.4 Cables).
  • Use shorter Video Cables to reduce signal attenuation.
  • When possible, remove Video Adapters to use native Video Connection Types (e.g. go from VGA to VGA, or DisplayPort to DisplayPort)
  • For DisplayPort Monitors, try changing the DisplayPort Version on the Monitor. For information on how to change your Monitor Settings refer to the Manual from the Monitor Manufacturer.
  • Update the Drivers for the Computer’s GPU to the latest available from the Monitor Manufacturer.
  1. Ensure the video & USB cables are connected between each computer and the KVM switch
  2. Safely power off all computers.  Unplug everything from the KVM switch and connect one computer at a time, swapping the inputs previously used (e.g., the computer connected to PC2 now connects to PC1). Power on each computer and confirm functionality before connecting the next one to the KVM switch. 
    • If using a KVM switch that supports multiple displays, ensure all video connections from the computer are from either the video card or motherboard, both cannot be used simultaneously on most systems.

There are some quick tests that you can perform to rule out potential issues. Start by turning off all of the connected computers and peripherals, unplugging everything from the KVM, including power, and leaving it for 10 seconds.  Then connect everything to the KVM following the procedure in the following FAQ: https://www.startech.com/faq/kvm-switches-setup.

You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • KVM switch

  • Video source (such as a DVR or computer)

  • Video destination (such as a monitor or projector)

Note: When you are testing your setup components, it is recommended that you avoid using any video adapters. For example, if you are converting a VGA source to HDMI to be used with an HDMI extender, you should test with an HDMI source.

To test your setup components, try the following:

  • Use the video cable, KVM switch, video source, and video destination in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, KVM switch, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

  • Remove the KVM switch from your setup and test to make sure that the video source and video destination work together without the KVM switch.

  • Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, KVM switch, and video destination all need to support the resolution that you are using.

There are four troubleshooting actions that you can try if some but not all of the ports and your computer are working with the KVM switch. 

  • To determine if a specific cable is the source of the problem, switch the cables that connect the KVM switch to the computers to one working port and computer, and one port and computer that is not working. Keep the computer plugged into the same ports and only switch the cables. If the issue persists when you switch cables, the issue may be with the cable itself.
  • To determine if the problem is between the computer and the KVM switch, using the same cables, connect the KVM switch to one computer that is working and one computer that is not working. If the issue persists when you switch computers, follows the issue may be with the computer and the KVM switch.
  • Try reinitializing the KVM.  This is done by following the setup instructions on the website.
  • To determine if the KVM switch is the source of the problem, if you have another KVM switch, disconnect the current KVM switch and connect the second KVM switch.

If the keys on your keyboard are repeating, complete the following:

  1. If the KVM you are using has USB ports, you can move your keyboard to the USB hub port on the back of the KVM (the USB hubs are marked).

Note: When you move the keyboard out of the keyboard port, you will not be able to access the hotkeys.

  1.  You can adjust the typematic rate in your operating system’s settings. Depending on the version of Windows you are running, you can adjust the typematic rate by doing one of the following:
    • Click Control Panel > Keyboard > Speed. Adjust the repeat delay and repeat rate until the keys no longer repeat.
    • Click Control Panel > Hardware and Sound > Devices and Printers. Right-click Keyboard Settings. Adjust the repeat delay and repeat rate until the keys no longer repeat.

Before You Buy

Digital Visual Interface (DVI) is a video display interface that can contain different types of signaling, based on the application. DVI cables and ports are created using different connector types to identify what application they are intended to be used in. The connector types are identified by the number of pins on the DVI connector. DVI comes in the following five different connector types: 

Single and Dual link DVI indicate the maximum resolution capabilities of the video source or video destination. The maximum resolutions are Single Link (1920 x 1080 @ 60Hz) and Dual Link (2560 x 1600 @ 60Hz).

Note: The maximum resolution of your video source and video destination are ultimately determined by the technical specifications of the devices. The connector type is not a definitive indicator of the maximum resolution.

DVI-A carries only analog (for example, VGA) with no digital component. DVI-D carries only digital video (for example, HDMI) with no analog component. DVI-I combines DVI-A and DVI-D connections to include both analog and digital components. A DVI-I port may be on either your video source or display, but whether or not a display carries either or both analog and digital sources depends on the technical specifications of your device.

KVM stands for Keyboard Video Mouse and KVM switches allow you to switch the use of a keyboard, display and mouse between multiple computers.  KVM switches also commonly let you switch audio and USB devices between computers.

There are different types of KVM switches as well.

  • Standard box KVM switches. (e.g. SV231USB)
  • Cable KVM switches. (e.g. SV211USB)
  • Multi-Monitor KVM switches.  (e.g. SV231DDUSB)
  • IP KVM switches. (e.g. SV841HDIE)

Standard box and cable KVM switches are a simple way to switch the use of a keyboard, display, and mouse between multiple computers.  Multi-monitor KVM switches allow you to switch multiple displays between computers, and IP KVM switches allow you to remotely control the KVM switch and connected computers over a network.

Here are some important things to consider before purchasing a KVM switch.

  • How many computers do you need to control?  Purchase a KVM switch that supports the number of computers in your setup.
  • Which video connections do your computers and display(s) support?  It is best practice to use the same video connections wherever possible.
  • Will you be using a PS/2 or USB mouse and keyboard?
  • Do you need multiple monitor support?  Ensure every computer can support the number of monitors you are looking to use in your setup.
  • Do you need audio support?
  • What resolution(s) do you want your display(s) running at?  The KVM switch must support the resolution(s) you want to use.
  • Would you like hotkey support?  Some KVM switches support the use of hotkey combinations to complete tasks such as switching between computers.

There are a couple of other important things you may want to take note of:

  • Some KVM switches require proprietary cables to function.  These KVM cables may vary by each KVM switch.  For StarTech.com KVM switches that require proprietary cables, the KVM switches will either come with these cables, or they will be listed in the Accessories tab on the individual product pages.  For more information, see our video dedicated to KVM switch cables.
  • Basic mice and keyboards are recommended for use with KVM switches.  Wireless, gaming or combo mice and keyboards (mice and keyboards that use a single USB connection / receiver for both units) can cause performance issues, and in general, are not supported for use with KVM switches.

It can be difficult to tell which ones are right for the KVM switch you are interested in.  How can you tell which KVM cables you require?  How can you tell if a KVM switch requires proprietary cables?  How do these cables work? 

Standard KVM Switches and Cables

Note: You will need one bundle of KVM cables per computer you want to connect to the KVM switch.

Standard KVM switches have no special cable requirements.  If you have spare video and PS/2 or USB cables, you can use them to hook up the KVM switch to your computers.  StarTech.com still sells KVM cable packages, but they are just for the convenience of buying them in bundles and usually involve some savings.  Keep in mind that even if you have some of the cables you need, it still might be advantageous to buy the bundle.

KVM Switches with Opposite Gender Video Connections

Some KVM switches use male video connections for the computers and female video connections for the console ports.  In this case you simply need a video extension cable, or a KVM cable package appropriate to the KVM switch.  This is so you cannot accidentally plug cables from your computer into the console ports.

KVM Switches Requiring Proprietary Cables

KVM switches can also use proprietary KVM cables to connect to the individual computers.  This is often done with larger KVM switches and KVM switches intended for a server environment.  These cables use a proprietary pinout which does not conform to the video standard in use, as the cable carries both the video and PS/2 or USB data along a single cable.

If you are unsure whether or not you need special cables, complete the following:

  1. Check the Technical Specifications tab on the individual product pages for What's in the Box.  This section lists everything that comes with your purchase, and your KVM switch might come with the cables.
  2. Check the Accessories tab.  This section lists potential accessories for the product you are looking at.  StarTech.com will list the appropriate KVM cables for the KVM switch here. 
  3. Check the Gallery and look at a picture of the back of the KVM switch.

Note: If there are no PS/2 or USB ports on the back of the KVM switch other than for the console, you will require proprietary cables.

If at this point you require further assistance in deciding which cables to purchase with your StarTech.com KVM switch, contact our technical support team.  

Whether a specific mouse or keyboard will work with StarTech.com KVM switches can depend on the type of mouse or keyboard you use.  Any mice with additional functionality or keyboards that are not standard 104 key keyboards could cause issues.  This includes wireless, gaming, combination (one USB receiver for both the mouse and keyboard), and Apple keyboards.  We recommend that you use a standard wired mouse and keyboard with our KVM switches, especially when you troubleshoot issues.

If you cannot get a specific mouse or keyboard to work with your KVM switch, connect the mouse or keyboard into the USB hub ports, if available (they are marked on the back of the KVM switch). If the KVM switch has hotkey functionality, you will lose the functionality when using these hub ports.

This device has a DVI-I connector, but is only compatible with digital DVI video signaling. For more information about the different DVI connectors, refer to the following FAQ: https://www.startech.com/faq/video_signal_converters_dvi_interface

Target connection Conversion
VGA DVI to VGA: https://www.startech.com/AV/Converters/Video/?filter_AVINPUT=DVI-D&filter_AVOUTPUT=VGA.
HDMI

DVI to HDMI: https://www.startech.com/Cables/Audio-Video/HDMI/HDMI-to-DVI/.

DisplayPort DVI to DisplayPort: https://www.startech.com/AV/Converters/Video/?filter_AVINPUT=HDMI&filter_AVOUTPUT=DisplayPort.

 

Cables and adapters that do not align to the size specification for DVI connectors may not fit properly beside one another on this KVM switch due to the spacing of the DVI ports. We recommend ensuring the connector is 39.5mm or smaller in width, as larger connectors may not properly connect beside one another. The cables listed in the Accessories tab are confirmed to be compatible with this KVM switch. 

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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