Product ID: TB3DOCK2DPPD
In stock: US: 4659 | CA: 130
Easily transform your Thunderbolt 3 equipped MacBook Pro or Windows laptop into a dual-4K workstation with up to 40Gbps of throughput. The high-quality TB3 dock features six USB 3.0 ports, 85W Power Delivery to charge your laptop, and an SD card reader.
This dual-monitor docking station supports 40Gbps speeds and 4K (4096 x 2160) resolution at 60Hz on two monitors, enabling resource-demanding applications on independent displays without draining system resources. The TB3 dock can support 5K (5120 x 2880) resolutions @ 60Hz on a single display.
Connect your laptop to:
OR
Simply connect the TB3 dock to your laptop with the included TB3 cable and start working immediately. No time-consuming driver installations are required. Set up a second monitor using the included USB-C to DisplayPort cable adapter, eliminating the need for extra adapters.
The TB3 docking station offers six USB 3.0 ports, including a Fast-Charge port and USB-C port, an GbE port and audio/microphone port. The built-in SD card reader adds storage not usually available on most docking stations.
Using a single cable, the universal laptop docking station provides up to 85W of Power Delivery to power and charge your laptop, and power your peripherals with its 180W power adapter.
TB3DOCK2DPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 2 - Connector Type(s) | Thunderbolt™ 3 USB-C (24-pin) (40Gbps) |
1 - Connector Type(s) | DisplayPort (20 pin) | |
USB Type-C (24 pin) USB 3.0 (5Gbps) | ||
USB 3.0 A (Fast-Charge, 9 pin) | ||
4 - Connector Type(s) | USB 3.1 USB Type-A (9 pin, Gen 1, 5 Gbps) | |
1 - Connector Type(s) | RJ-45 | |
3.5 mm Mini-Jack (4 Position) | ||
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -20°C to 70°C (-4°F to 158°F) | |
Humidity | 0~95% RH | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | Yes | |
Displays Supported | 2 | |
Bus Type | Thunderbolt 3 | |
Industry Standards | Thunderbolt 3 USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 |
|
Chipset ID | Intel - Alpine Ridge JHL6540 Texas Instruments - TPS65983 Fresco - FL1100EX Intel - WGI210AT C-Media - CM6533 Genesys Logic - GL3226 |
|
Packaging Information | Shipping (Package) Weight | 3.9 lb [1.8 kg] |
Package Length | 11.6 in [29.5 cm] | |
Package Width | 5.7 in [14.5 cm] | |
Package Height | 3.5 in [90.0 mm] | |
Performance | Maximum Data Transfer Rate | 40 Gbps (Thunderbolt 3) 10 Gbps (USB 3.1 Gen 2) 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | Dual displays - DisplayPort and Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p at 60Hz Single 4K display - DisplayPort or Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p at 60Hz Single 5K (5120 x 2880p) display (through Thunderbolt 3 USB-C port) |
|
Type and Rate | Thunderbolt 3 - 40 Gbit/s | |
UASP Support | Yes | |
Memory Media Type | SD/MMC (Secure Digital/Multimedia Card) | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Memory Media Type | SDHC (Secure Digital High Capacity) | |
PXE | Yes | |
Full Duplex Support | Yes | |
Memory Media Type | SDXC (Secure Digital eXtended Capacity) | |
microSD (Micro Secure Digital) (adapter required) | ||
microSDHC (Micro Secure Digital High Capacity) (adapter required) | ||
microSDXC (Micro Secure Digital eXtended Capacity) (adapter required) | ||
Physical Characteristics | Color | Space Gray |
Material | Aluminum | |
Product Length | 8.7 in [22.2 cm] | |
Product Width | 3.4 in [87.0 mm] | |
Product Height | 1.3 in [34.0 mm] | |
Weight of Product | 17.4 oz [492.0 g] | |
Power | Power Source | AC Adapter Included |
Power Delivery | 85W | |
Input Voltage | 100 - 240 AC | |
Input Current | 2.5 A | |
Output Voltage | 20V DC | |
Output Current | 9 A | |
Center Tip Polarity | Positive | |
Plug Type | N | |
Power Consumption (In Watts) | 180 | |
Software | OS Compatibility | Windows® 8, 8.1, 10 macOS 10.12 - 10.15, 11.0 |
Special Notes / Requirements | System and Cable Requirements | Thunderbolt 3 equipped computer with a Thunderbolt 3 port. |
Your laptop's Thunderbolt 3 port must support USB Power Delivery 2.0 in order to power and charge your laptop. | ||
Note | A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K). | |
When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter might be required depending on the input of your display. | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps. | ||
MacBook Air and MacBook Pro systems using the new Apple M1 chip support only a single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 docking station with more than one video output. This single monitor limitation does not affect Intel-based Macs with Thunderbolt 3. | ||
What's in the Box | 1 - Included in Package | docking station |
Thunderbolt 3 cable | ||
USB-C to DisplayPort cable | ||
universal power adapter | ||
2 - Included in Package | power cords (NA/JP, ANZ) | |
1 - Included in Package | instruction manual |
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We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Active adapters are required if adapting DisplayPort to HDMI or DVI monitors. Active adapters use additional chips to make the conversion inside the adapter. Passive DisplayPort to HDMI or DVI will not work with this device.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If you set your display to [email protected] and connect a display to the DisplayPort output on the laptop docking station, your display may flicker. This issue only affects certain monitors and is a result of an interoperability issue between the hardware used in the display and the docking station. This issue is not specific to StarTech.com docking stations.
To resolve this issue, try any of the following:
If your computer is not detecting your Thunderbolt™ 3 device, try the following:
For more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices: https://thunderbolttechnology.net/updates. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.
For more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-check-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
If you are only getting a single display to work with your Thunderbolt™3 device, make sure that your Thunderbolt 3 host device can support two separate DisplayPort lines over Thunderbolt 3.
While Thunderbolt 3 supports dual monitors over a single connection, not all Thunderbolt 3 host devices are designed to meet this requirement. If your Thunderbolt 3 host device does not meet this requirement, you cannot troubleshoot this issue with software, firmware, or driver updates, and you cannot use this device to achieve dual displays over Thunderbolt 3. If you are not sure whether your Thunderbolt 3 host device supports dual monitors, contact your Thunderbolt 3 host device manufacturer.
If you confirmed that your Thunderbolt 3 host device does support dual monitors and you are only seeing a single display, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-update-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your Thunderbolt 3 device do one of the following:
Caution! If you select Do Not Connect, only video will pass through on your Thunderbolt 3 device.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
To use a Thunderbolt 3 adapter to output to a display at 60Hz, your monitor must support the refresh rate and you need to set the monitor to work at 60Hz. By default, most monitors are set to DP1.1, which will not work with this Thunderbolt 3 device when you use a display at 60Hz. In most cases, you need to set your monitor's DisplayPort settings to DP1.2.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your device, complete the following:
If you accidentally set your Thunderbolt device to Do Not Connect in step three above, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-denied-authentication.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
You can use the Thunderbolt™ software to manage your Thunderbolt 3 devices on a computer running a version of Windows. To manage your Thunderbolt 3 devices, complete the following:
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is essential to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol. USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites
Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. It is capable of the following:
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: https://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
If you use an adapter, Thunderbolt 3 host connections are compatible with Thunderbolt 1 and Thunderbolt 2 devices. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible.
Thunderbolt 3 devices are not backwards compatible with Thunderbolt 1 and Thunderbolt 2 host connections.
Although the Thunderbolt™ 3 standard is capable of data transfer speeds up to 40Gbps, not every cable can support this bandwidth. For example, cables over a certain length or made with certain materials are only capable of data transfer speeds up to 20Gbps.
To confirm the capability of your Thunderbolt 3 cable, refer to the information provided by the manufacturer. StarTech.com lists the capabilities of the Thunderbolt 3 cables on the individual product pages.
There are two different Thunderbolt 3 cable symbols: the 20Gbps symbol and the 40Gbps symbol. The 20Gbps symbol is composed of the Thunderbolt 3 symbol, and the 40Gbps symbol is composed of the Thunderbolt 3 symbol and the number three. These images are shown below.
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
No, you cannot use this device to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays and you add this device to your setup, your display limit is still three displays.
If you have connected more than one of this device to the same computer and are experiencing display issues, you should make sure that your video card can support the number of displays that you are using in your setup.
MacBook Air, MacBook Pro 13-inch, and Mac Mini systems using the new Apple M1 chip support only a single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 docking station or adapter with more than one video output. This limitation also applies to using multiple Thunderbolt or Type C display adapters on both Type C ports. This is not a limitation of StarTech.com products specifically, and Apple lists support for only one external display in the Tech Specs for Video Support on the M1 MacBook Pro 13” [external link to apple.com]. Turning off the laptop display or using clamshell mode does not change this.
One option for docking that allows more than one external display with an Apple M1-based Mac is to use a USB-C DisplayLink-based docking station or video adapter that requires a driver install. One dual monitor example is our DK30CHDDPPD, but please contact StarTech.com support for a recommendation based on your specific setup.
Please note: this single monitor limitation does not affect Intel-based Macs with Thunderbolt 3.
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