Support

Product FAQs

Installation

How do I install my SVID2USB23 adapter in Windows XP / Vista / 7 / 8? (.exe method)

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions. The extracted files should open automatically.

  2. In the list of extracted files, right-click the setup.exe file and click Run as Administrator.

  3. Complete the instructions to install the device drivers.

  4. Press the Windows key + R, type devmgmt.msc, and click OK to open the Device Manager.

  5. Expand the Sound, video and game controllers section and confirm that USB 2861 Device is listed.