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Product FAQs

Before You Buy

How can I tell if my video source will be compatible with this video capture card?

Although you may be able to plug in all of the connectors used for video standards associated with video capture cards/cables, you may still encounter issues that may prevent the video from being captured correctly.

About copyright protection

Some video sources implement copyright protection when you are plugging into a non-display device. Examples of copyright protection include the following:

  • High Definition Content Protection (HDCP). This type of copyright protection is included with DVI and HDMI® and can appear as a video error or blank screen. HDCP may also appear on the screen.

  • Analogue Content Protection (ACP). This type of copyright protection is included with analogue video (for example, composite, s-video, or component). ACP can appear as a brightness pulsing up and down.

Copyright protection cannot legally be bypassed, and StarTech.com does not offer any products that do so.

Using video adapters

It is possible to passively convert video signals to different connector types, but the video standards will not always match between the video source and video destination. You may need to actively convert from one video type to another to ensure that the correct conversion is being made. When a passive converter is not available, most video standards can be converted with active converters.

Examples of incompatible passive conversions include the following:

  • VGA source to composite or component (RCA) video, or composite or component (RCA) video to VGA.
  • Composite (RCA) source to s-video.
  • VGA to DVI-D and DVI-D to VGA.

Note: S-video to composite can be passively converted. DVI-I/DVI-A and VGA can be used bidirectionally.

About output resolution

If your video source has the ability to change resolutions (for example, a computer), it may be possible to send an incompatible resolution. To verify that the correct resolution is being used, navigate to www.StarTech.com and click the Technical Specifications tab for your product. Make note of the Industry Standards and Maximum Resolution specifications.

In the operating system's display management, you can adjust your video source to match or go below the maximum resolution and if possible, the refresh rate of your capture card.