StarTech.com

4-Port Portable USB 3.0 Hub with Built-in Cable

Add four USB 3.0 (5Gbps) ports to your MacBook, using this silver, Apple style hub with an extended-length cable

Product ID: ST43004UA

  • Sleek and stylish, with a silver, sandblasted finish that matches your MacBook
  • Rugged, aluminum housing delivers reliable performance
  • Travel-friendly, with a compact and lightweight casing, and an integrated, extended-length cable
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  • Carry the USB-powered hub with you anywhere
  • Universal, multi-platform compatibility, with no additional drivers required
  • Four SuperSpeed USB 3.0 hub ports, with throughput support up to 5Gbps
  • Backward compatibility lets you save money and use with existing USB 2.0 and 1.x devices
  • Supports plug-and-play, hot-swap, and hot-plugging
  • Provides overcurrent protection
$61.99 NZD exc GST
$71.29 NZD inc GST

Overview

This 4-port portable USB 3.0 hub is tailored to match the stylish design of your MacBook, or laptop with a similar matte silver finish. It features a sleek, silver sandblasted housing that looks great next to your Apple laptop, and because the hub is designed with a solid-aluminum casing, it provides the lightweight durability that’s ideal for either travel or desktop usage.

It also integrates a lengthier, 27 cm (10.5 in) cable, so you have the flexibility to place the hub and your devices exactly where you need them.

Looks great while expanding your connectivity

This high-quality, Apple style USB hub gives you an easy way to expand your MacBook connectivity. It provides four USB 3.0 (also known as USB 3.1 Gen 1) hub ports in a compact housing. Its silver sandblast finish provides a unique and stylish look when compared to traditional hubs. Now your USB hub can look as trendy and contemporary as your MacBook or Ultrabook, or your laptop that features a similar finish or shade.

The hub’s built-in USB cable has sufficient length to reach your laptop’s USB 3.0 port, regardless of where the port is located. Plus, the extended-length cable provides you with more desk placement options.

Portable and rugged

If you’re looking for portability, then this hub can help. Its compact and lightweight design makes it ideal for travel. Plus, with a built-in USB cable, you can tuck the versatile hub neatly into your travel bag, and avoid the nuisance of carrying around a separate power adapter.

With a rugged aluminum housing, the hub offers dependable protection, so it’s perfect for back-and-forth trips from home to office. Plus, the compact USB hub takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.

Save money and time

This bus-powered hub is plug-and-play and hot-swap compatible, so you can install it quickly, with no additional drivers or software required. It also supports hot plugging, so you can connect and disconnect the hub and your devices while the computer is running. You can also avoid the nuisance and cost of purchasing new devices by using the USB 3.0 hub with your current USB 2.0 and 1.x devices.

The ST43004UA is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

Flexible hub placement options with an extended-length cable, so you can connect a wide variety of peripherals at home or in the office

Carry the hub with you while traveling, and connect virtually any USB peripheral wherever you go

Deploy in hot-desk environments to provide USB hub access for multiple devices

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type USB 3.0
Chipset ID Genesys Logic - GL3520
Fast-Charge Port(s) No
Industry Standards USB 3.0 - Backward compatible with USB 2.0/1.1
Interface USB 3.0
Ports 4
USB-C Device Port(s) No
USB-C Host Connection No
Performance
Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
Connector(s)
Connector Type(s) 4 - USB Type-A (9 pin) USB 3.0 Female
1 - USB Type-A (9 pin) USB 3.0 Male
Software
OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements
Note If connected to a USB 2.0 host port, performance may be limited
System and Cable Requirements Host computer with a USB 3.0 port
Indicators
LED Indicators 1 - Power
Power
Power Source USB-Powered
Environmental
Humidity 10%~90% RH (Non-condensing)
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Physical Characteristics
Cable Length 10.6 in [268 mm]
Color Silver & White
Enclosure Type Aluminum and Plastic
Form Factor Compact
Product Height 0.7 in [18 mm]
Product Length 4.4 in [112 mm]
Product Weight 2.7 oz [76 g]
Product Width 1.4 in [36 mm]
Packaging Information
Shipping (Package) Weight 5 oz [142 g]
What's in the Box
Included in Package 1 - 4-port USB 3.0 hub
Supports any operating system.
No additional drivers or software required.

Certifications

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Accessories

Product Support

Frequently Asked Questions

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Troubleshooting

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.