Why am I experiencing issues with remote desktop software and USB video adapters?
When you use remote desktop software to access a computer with a USB video adapter, keep the following things in mind:
- Not all remote desktop software supports multiple monitors.
- Not all remote desktop software supports monitors that use USB video adapters.
- If the primary monitor is a monitor that uses a USB video adapter, you might run into problems. If you do, try to continue to log in as the display might come back once you log in.