Support

Product FAQs

Installation

How do I install my video extender in Windows Vista / 7 / 8? (.exe method)

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. In the list of extracted files, right-click the Driver-Setup.exe file and click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be trying to run the installer from within the zipped file. Complete the instructions in step 2 to extract the files.

  1. Complete the instructions to install the device drivers, and restart your computer when prompted to.

To install the USB Server software, complete the following:

  1. In the list of extracted files, open the Windows folder.
  2. In the App folder, right-click the USBServer_Setup file and click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be trying to run the installer from within the zipped file. Complete the instructions above to extract the files.

  1. Complete the instructions to install the USB Server, and restart your computer when prompted to.

For information on configuring the USB Server software, refer to the following FAQ: http://www.startech.com/faq/ipusb2vga_ipusb2hd2_usb_server_software