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Product FAQs

Installation

How do I install my hard drive controller card in Windows Vista / 7 / 8 / 10? (.exe method)

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. In the list of extracted files, right-click the Setup.exe file and click Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in step 2.

  1. Complete the instructions to install the device drivers, and restart your computer when prompted to.

Your computer will automatically complete the driver installation and your device should be ready to use.