Multi-Input HDBaseT Extender with Built-in Switch - DisplayPort, VGA and HDMI Over CAT5e or CAT6 - Up to 4K

There are a few things you'll want to take care of before you deploy your new video extender in your setup.

It’s important to make sure you have everything you will need ahead of time. These items are listed below.

• Transmitter
• Receiver
• Video source
• Display
• Video cables
• (Optional) Ethernet or fiber cables
• (Optional) Power adapter(s)

It’s also important to test everything in a simplified setup ahead of time to make sure everything works and that you understand how it works. 

In order to set up your video extender, complete the following:

1. Position your video transmitter near your video source.
2. Connect the video output from your video source to the video transmitter.
3. (Optional) Connect the power adapter to the video transmitter.

Note: Not all video extenders require external power, or require external power on both ends.  Refer to the manual for more information.

4. Position your video receiver near your display.
5. Connect the video output from your video receiver to your display.
6. (Optional) Connect the power adapter to the video receiver.
7. If using a wired video extender, connect your network cabling between the video transmitter and the video receiver.
8. (Optional) If you are extending anything else supported by your video extender connect those devices to the transmitter and receiver.
9. (Optional) If you are using a wireless extender, there may be a sync button you need to press to pair the transmitter and receiver.

Now that you have set up your video extender, you can check that everything is working.  You should be able to see your video source's output on the display connected to the video receiver.

If at this point you have further questions regarding a Startech.com video extender, contact our technical support team for further assistance. 

1. The power adapter may not be connected at the correct unit or may not be connected at all.  Please check your product manual to see where your power adapter has to be positioned.
2. An adapter to another video signal may be connected to the Transmitter or Receiver unit.  Please avoid any converters for the initial setup.
3. The Cat 5 or 6 cable coming from the transmitter or receiver unit may be connected to a network switch.  Some of our video extenders will work in this configuration, but others will not. Please check your product manual to see if your model can be used connected to an IP network. For the initial setup, avoid connecting the Cat 5 or 6 cables to any network switch, hub, or router.
4. The category of Unshielded Twisted Pair (UTP) cables may not meet StarTech.com’s requirements. Ensure at least Cat 5, 5e, or six cables are used, and they have eight wires. Some Cat 5 cables only have four wires. If using Cat 6 cables, be aware they have more twists per foot, so you may have to use shorter cable lengths if using Cat 6 cabling between your video extenders.
5. Bundling up the UTP cabling connected to the extenders can cause crosstalk, which will prevent the video signal from showing on the display.  Unwrapping the cable should resolve this issue.

1. Please check to see if your model has an adjustable Gain dial on the remote unit.
2. If it does, use it to adjust the color until it is acceptable.
3. Replace the VGA cable with a higher quality cable like StarTech.com’s MXT101MMHQ.

When you troubleshoot issues with a video extender, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

• Video and Ethernet cables

• Video extender

• Video source (such as a DVD player or computer)

• Video destination (such as a monitor or projector)

Note: When you are testing setup components, you should avoid using video adapters. For example, if you are converting a VGA source to HDMI for use with an HDMI extender, you should use an HDMI source when you test the components.

To test your setup components, try the following:

• Use the cable, video extender, video source, and video destination in another setup to see if the problem is with the components or the setup.

• Use a different cable, video extender, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

• Test each cable individually.

• Use short cables when you are testing.

When you test the video source and video destination, it is recommended that you do the following:

• Remove the video extender from your setup and test to make sure that the video source and video destination work together without the video extender.

• Test to make sure that the video source and video destination work together at the resolution that you want to use.

Note: In order for your setup to work properly, the video source, extender, and destination all need to support the resolution that you are using.

Yes, this video extender works with set-top boxes, provided the set-top box meets the following requirements:

• The set-top box must be High-bandwidth Digital Content Protection (HDCP) compliant.
• The set-top box must support devices being connected between the video source and display. If the set-top box requires a direct cable connection between the video source and display, it won't work with this video extender.

No, this device is designed to be a point-to-point solution using networking cabling only.