Discontinued

4 Port RS232 PCI Serial Card Adapter with Power Output

Add 4 RS232 serial ports with 5V or 12V selectable power output to your computer, through a PCI slot

Product ID: PCI4S954PW

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  • Four high speed RS232 serial ports with data transfer rate up to 460 Kbps
  • Selectable voltage output of 5V or 12V
  • Selectable power output via pin 1/4/8/9

The PCI4S954PW 4-Port PCI Serial Card (with Power Output) turns a PCI slot into 4 RS232 (DB9) serial connections and enables compatible devices to draw power from the serial ports.

Suitable for many RS232-powered serial applications, this PCI serial card offers a selectable 5V or 12V power option, capable of power output using pin 1, 4, 8 or 9, which enables you to configure the card to suit the requirements of your powered RS232 devices.

A flexible solution for adding serial ports to full-sized, or small form factor systems, the 4-port serial card includes both low and full profile brackets while the included breakout cable helps to avoid cluttered connections.

Backed by a StarTech.com Lifetime warranty and free lifetime technical support.

Applications

  • Monitor and control industrial machines on an assembly line or in a production environment
  • POS retail applications in grocery stores, and any other retail store to control keyboards, cash drawers, receipt printers, card readers/card swipes, scales, and elevated displays on poles
  • Bank teller workstations in either full profile or low profile versions to control their serial devices such as cash drawers, card readers / card swipes, printers, keypads / pinpads, pen pads
  • Self-service automated machines and kiosks to control serial devices such as scales, touchscreens, magnetic card readers, bar code scanners, receipt printers, label printers
  • Used to control multiple surveillance / security cameras in a parking structure, office building, etc.
  • Standard ATM automated teller machines to control keypads, receipt printer, card readers / card swipes, touchscreen LCD's, camera control, etc.

The StarTech.com Advantage

  • Selectable 5/12V power output on one of four different pins provides the flexibility needed to connect nearly any powered serial device
  • The included breakout cable saves expense as an all-in-one solution, and allows the addition of multiple RS232 serial ports through a single PCI slot
  • Includes both low profile/half-height and full profile brackets to ensure fitment into a broad range of system form factors

Partner Numbers

  • Ingram Austria V931942
  • UPC 065030846752

Compatibility

  • Windows 8 logo
  • Windows Server 2012 logo
  • Linux logo
  • Windows 7 logo
  • Windows 10 logo
  • Windows Server 2016 logo
  • Windows Server 2019 logo
Windows® CE 5.0, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016, 2019
Linux 2.4.x to 4.4.x LTS Versions only

Specifications

Warranty Information Warranty Lifetime
Connector(s) 1 - Connector Type(s) PCI / PCI-X (Universal 3.3 & 5V, 32-bit)
1 - Internal Ports LP4 (4 pin; Large Drive Power)
4 - External Ports DB-9 (9 pin, D-Sub)
Environmental Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (4°F to 140°F)
Humidity 5~85% RH
Hardware Ports 4
Interface Serial
Bus Type PCI / PCI-X (5 / 3.3V)
Card Type Standard Profile (LP bracket incl.)
Port Style Dongle (Included)
Industry Standards PCI 3.0
Chipset ID PLX/Oxford - OXuPCI954
Packaging Information Package Length 150 m [492,0 ft]
Package Width 210 m [688,8 ft]
Package Height 50 m [164,0 ft]
Shipping (Package) Weight 426 kg [941,5 lb]
Performance Maximum Data Transfer Rate 460.8 Kbps
Serial Protocol RS-232
Data Bits 5, 6, 7, 8, 9
FIFO 128 Bytes
Flow Control Automated in-band (Xon/Xoff)
Automated out-of-band (CTS#/RTS# and/or DSR#/DTR#)
Stop Bits 1, 1.5, 2
Surge Protection ±15KV ESD on all signal pins
Physical Characteristics Color Black
Product Length 127 m [416,6 ft]
Product Width 15 m [49,2 ft]
Product Height 64 m [209,9 ft]
Weight of Product 68 kg [150,3 lb]
Power Output Voltage 12/5V DC
Software OS Compatibility Windows® CE 5.0, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2012 R2, 2016, 2019
Linux 2.4.x to 4.4.x LTS Versions only
Microsoft WHQL Certified Yes
What's in the Box 1 - Included in Package 4 Port Serial Card
Breakout Cable
Low Profile Bracket
Driver CD
Instruction Manual

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Drivers/Downloads

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Manual(s):

Datasheet

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Frequently Asked Questions

Installation

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click PCI Serial Port, which will have a “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. Click Browse my computer for driver software.
  6. Select the Let me pick from a list of device drivers on my computer option.
  7. On the Select your device’s type from the list below screen, click Show All Devices, and click Next.

Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.

  1. Select the Have Disk option.
  2. Browse to the Windows folder, select the folder for your operating system, and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the OxMf or OxPCIeMf file. Click OK, and then click Next.

Note: If you are using a serial card that uses the OxPCIeMf file and installation fails, repeat steps 4 to 9, then browse to the Windows folder. Browse to the Serial Port Driver folder and click the oxserleg file.  Click OK, and then click Next.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click PCI Serial Port, which will have “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. On the Hardware Update Wizard screen, click Install from a list or specific location (Advanced), and then click Next.
  6. Select the Don’t search, I will choose the driver to install option, and then click Next.
  7. On the Hardware Type screen, click Show All Devices, and then click Next.

Note: The Hardware Type screen does not appear on all systems. If you do not see this screen, skip this step.

  1. On the Select the Device Driver you want to install for this hardware screen, select the Have Disk option.
  2. In the Install from Disk dialog box, click Browse.
  3. Browse to the Windows folder, select the folder for your operating system, and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the OxMf or OxPCIeMf file. Click OK, and then click Next.

Note: If you are using a serial card that uses the OxPCIeMf file and installation fails, repeat steps 4 to 10, then browse to the Windows folder. Browse to the Serial Port Driver folder and click the oxserleg file.  Click OK, and then click Next.

Troubleshooting

Older applications that use serial communication often use legacy hardware addresses that do not work with PCI, PCIe, or USB to Serial products. We recommend contacting the software provider/support team to check if this is the case.

When you troubleshoot issues with a serial device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Serial cables

  • Serial ports

  • Serial devices

To test your setup components, try the following:

  • Use the serial cable, serial port, and serial device in another setup to see if the problem is with the components or the setup.

  • Use a different serial cable, serial port, and serial device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the serial ports and serial device, it is recommended that you do the following:

  • Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Ports (COM & LPT).

  • Make sure that the COM port number is the correct number for the serial device and that the software being used to connect the computer to the serial device uses the correct COM port number. 

  • If the device is listed with an error, follow the instructions on the website to reinstall the drivers.

Note: Some serial devices work only if the COM port number is between a certain range. For example, COM1 to COM4.

To check whether or not an RS-232 serial port is working, perform an RS-232 loopback test by doing the following:

  1. If your serial port is not female, convert it by taking a female/female cable or gender changer and plugging it into the serial port.
  2. Take a metal paperclip or wire and cross pins 2 and 3. If you look closely at the female end, the pins should be numbered.
  3. Open a telnet session on the COM port number of the device that you are testing. To find out the COM port number, refer to the following FAQ: https://www.startech.com/faq/com-port-listing-windows.

Note: To open a telnet session on the COM port, you need a telnet client like PuTTY or Hyper Terminal. Windows XP comes with Hyper Terminal.

  1. When the session is open, anything you type into it you should see. The loopback test fails when you cannot see what you are typing.

If the loopback test fails, make sure that the serial cable or gender changer that you are using works and that the adapter is in the correct port. 

You can check multiple ports at the same time by opening multiple sessions, putting the loopback adapter on one port, and trying to type into each session.  When you can see what you are typing, you know that the COM port is working and you can see which port number the physical serial port is. Close the window for the port that you just tested to speed up the testing of the remaining serial ports.

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How To

To confirm that Windows detects your expansion card, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

Yes. This PCI card uses a universal connector keyed for both 3.3V and 5V that can be used with PCI and PCI-X. This type of connector is identified as having 2 separate notches, instead of just one.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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