Discontinued

8 Port PCI Express Low Profile Serial Adapter Card

Add 8 RS-232 serial ports to your computer via a single low profile PCI Express slot

Product ID: PEX8S950LP

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  • 8 RS232 DB9 connections using a single PCI Express slot
  • Breakout cables included
  • Provides you with mounting brackets for low profile and standard cases

The PEX8S950LP 8 Port PCI Express Low Profile Serial Adapter Card with dongle cables included offers 8 RS 232 Serial connections via a single PCI Express slot, with data rates up to 921Kbps. Perfect for use with a broad variety of serial peripherals including printers, scanners, industrial controls and more.

A complete 8 port RS232 Serial card solution, the adapter includes 2 breakout cables – each with 4 DB9 connectors for a total of 8 ports. The perfect choice for adding several additional ports when space is at a premium, the serial adapter card is designed to fit in small/micro form factor computer cases. Plus, this versatile card also includes 2 standard profile brackets for compatibility with full size cases.

Backed by a StarTech.com Lifetime warranty and free lifetime technical support.

Applications

  • Manufacturing (CNC machinery, process control equipment, bar code scanners, serial printers)
  • POS (credit/debit card readers, receipt printers, bar code scanners, cash registers, scales)
  • Consumer (modems, PDAs, digital cameras, printers)
  • Security (UPS control, access key panels, video cameras, card readers, modems)
  • Casino (video lottery terminals, slot machines)
  • Environmental Control (lighting, temperature, clocks)
  • Healthcare (patient monitoring equipment, nurses' stations, modems)
  • Hotel Front Desk (serial printers, bar code scanners, keyboard, mouse, receipt printer, credit/debit card reader)
  • Hospitality/Restaurant (credit card/debit card reader, serial printers)
  • ISDN Networking

The StarTech.com Advantage

  • Includes 2 breakout cables, helping to avoid crowded connections
  • Pre-configured with low profile brackets and ships complete with 2 standard profile brackets for compatibility with almost any computer case
  • Easy to install and use with full step-by-step instructions for hassle-free integration into your system

Partner Numbers

  • Ingram Austria V930871
  • UPC 065030825108

Compatibility

  • Windows 8 logo
  • Linux logo
  • Windows Server 2012 logo
  • Windows 7 logo
  • Windows 10 logo
  • Windows Server 2016 logo
  • Windows Server 2019 logo
Windows® CE 5.0, 98SE, 2000, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016, 2019
Linux 2.4.x to 4.11.x LTS Versions only

Specifications

Warranty Information Warranty Lifetime
Connector(s) 1 - Connector Type(s) PCI Express x1
8 - External Ports DB-9 (9 pin, D-Sub)
Environmental Operating Temperature 0°C to 55°C (32°F to 131°F)
Storage Temperature -20°C to 85°C (-4°F to 185°F)
Humidity 5~95% RH
Hardware Ports 8
Interface Serial
Bus Type PCI Express
Card Type Low Profile (SP bracket incl.)
Port Style Dongle (Included)
Chipset ID PLX/Oxford - OXmPCI952
Packaging Information Package Length 285 m [934,8 ft]
Package Width 159 m [521,5 ft]
Package Height 52 m [170,6 ft]
Shipping (Package) Weight 720 kg [1591,2 lb]
Performance Serial Protocol RS-232
Max Baud Rate 921.6 Kbps
Data Bits 5, 6, 7, 8, 9
FIFO 128 Bytes
Flow Control RTS/CTS, XON/XOFF
Parity None, Even, Odd, 1, 0
Stop Bits 1, 1.5, 2
Physical Characteristics Cable Length 28 cm [11,0 in]
Product Length 157 m [515,0 ft]
Product Width 20 m [65,6 ft]
Product Height 80 m [262,4 ft]
Weight of Product 559 kg [1235,4 lb]
Software OS Compatibility Windows® CE 5.0, 98SE, 2000, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016, 2019
Linux 2.4.x to 4.11.x LTS Versions only
What's in the Box 1 - Included in Package 8 Port PCI Express Serial Card
2 - Included in Package Breakout Cables
Standard Brackets
16 - Included in Package Removable Hex Nuts
1 - Included in Package Driver CD
Instruction Manual

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Drivers/Downloads

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Manual(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click PCI Serial Port, which will have a “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. Click Browse my computer for driver software.
  6. Select the Let me pick from a list of device drivers on my computer option.
  7. On the Select your device’s type from the list below screen, click Show All Devices, and click Next.

Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.

  1. Select the Have Disk option.
  2. Browse to the Windows folder, select the folder for your operating system, and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the OxMf or OxPCIeMf file. Click OK, and then click Next.

Note: If you are using a serial card that uses the OxPCIeMf file and installation fails, repeat steps 4 to 9, then browse to the Windows folder. Browse to the Serial Port Driver folder and click the oxserleg file.  Click OK, and then click Next.

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click PCI Serial Port, which will have “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. On the Hardware Update Wizard screen, click Install from a list or specific location (Advanced), and then click Next.
  6. Select the Don’t search, I will choose the driver to install option, and then click Next.
  7. On the Hardware Type screen, click Show All Devices, and then click Next.

Note: The Hardware Type screen does not appear on all systems. If you do not see this screen, skip this step.

  1. On the Select the Device Driver you want to install for this hardware screen, select the Have Disk option.
  2. In the Install from Disk dialog box, click Browse.
  3. Browse to the Windows folder, select the folder for your operating system, and open the 32-bit or the 64-bit folder, depending on your system type.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the OxMf or OxPCIeMf file. Click OK, and then click Next.

Note: If you are using a serial card that uses the OxPCIeMf file and installation fails, repeat steps 4 to 10, then browse to the Windows folder. Browse to the Serial Port Driver folder and click the oxserleg file.  Click OK, and then click Next.

Troubleshooting

When you troubleshoot issues with a serial device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Serial cables

  • Serial ports

  • Serial devices

To test your setup components, try the following:

  • Use the serial cable, serial port, and serial device in another setup to see if the problem is with the components or the setup.

  • Use a different serial cable, serial port, and serial device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the serial ports and serial device, it is recommended that you do the following:

  • Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Ports (COM & LPT).

  • Make sure that the COM port number is the correct number for the serial device and that the software being used to connect the computer to the serial device uses the correct COM port number. 

  • If the device is listed with an error, follow the instructions on the website to reinstall the drivers.

Note: Some serial devices work only if the COM port number is between a certain range. For example, COM1 to COM4.

To check whether or not an RS-232 serial port is working, perform an RS-232 loopback test by doing the following:

  1. If your serial port is not female, convert it by taking a female/female cable or gender changer and plugging it into the serial port.
  2. Take a metal paperclip or wire and cross pins 2 and 3. If you look closely at the female end, the pins should be numbered.
  3. Open a telnet session on the COM port number of the device that you are testing. To find out the COM port number, refer to the following FAQ: https://www.startech.com/faq/com-port-listing-windows.

Note: To open a telnet session on the COM port, you need a telnet client like PuTTY or Hyper Terminal. Windows XP comes with Hyper Terminal.

  1. When the session is open, anything you type into it you should see. The loopback test fails when you cannot see what you are typing.

If the loopback test fails, make sure that the serial cable or gender changer that you are using works and that the adapter is in the correct port. 

You can check multiple ports at the same time by opening multiple sessions, putting the loopback adapter on one port, and trying to type into each session.  When you can see what you are typing, you know that the COM port is working and you can see which port number the physical serial port is. Close the window for the port that you just tested to speed up the testing of the remaining serial ports.

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How To

To confirm that Windows detects your expansion card, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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