When you troubleshoot issues with a rack console, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Before you test the components, make sure that the rack console is properly mounted to a rack. For more information, see the documentation that came with the rack console.
To test your setup components, try the following:
Note: When testing with a different keyboard, mouse, and monitor, connect the devices directly to your computer.
When you test your cables, it is recommended that you do the following:
When you test the video cables, video source, and monitor, it is recommended that you do the following:
If some of the sources are working but not others, you may be experiencing issues with the KVM switch in your setup. For more information, see the KVM Troubleshooting FAQ.