Customer Support FAQs

What criteria do I need to fulfill in order to pay by wire transfer?

In order to qualify to pay for an order by wire transfer, you need to meet the following criteria:

  • You need to provide a formal purchase order.
  • Your order must be a minimum of $300 in North America, £250 in the United Kingdom, and €250 in Europe.
  • Your shipping address must be a full physical address and not a post-office box.
  • The order must be shipped to a country listed in What countries does ship to?

If you think you qualify for a wire transfer, submit a wire transfer inquiry to: [email protected]

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