USB Crash Cart Adapter with File Transfer & Video Capture
Portable KVM Console | VGA Video | 1920 x 1200 60Hz | Cables Included
Product ID: NOTECONS02
4.5 stars
(2 reviews) |
- Access any VGA and USB system directly from your laptop via the KVM console adapter
- Set up quickly with included cables and instant BIOS-level control
- Easily troubleshoot systems with bi-directional file transfers between local and remote computer
Your price
$682.99CAD
In stock: CA: 177 | US: 112
The USB crash cart adapter gives you control of a headless system, turning your laptop into a portable crash cart for rack servers, PCs, ATMs, kiosks, and more.
Instant System Access
Simply connect the laptop crash cart adapter to your computer using the included USB cable, then connect the integrated USB and VGA cables to your server for instant BIOS-level control. With no server-side software required, you can be up and running instantly.
Troubleshoot More Efficiently
With the flexible software interface, you can transfer files from your laptop to the server, capture videos for records or instructional purposes, take screenshots and scale the display window to full screen mode or smaller, with no scroll bars helping you to troubleshoot faster.
Self-Powered Reliability
Powered from the server-side USB connection, the KVM adapter doesn't require an AC outlet so you can connect to any PC or device that has a VGA and USB port, even if there’s no power outlet available.
Take It Anywhere
This pocket-sized adapter features a compact design that easily fits inside your laptop bag and requires no additional accessories to connect, eliminating the need to lug around a large, awkward traditional crash cart to troubleshoot and service your systems.
StarTech.com offers a wide selection of high-quality KVM-related products to help you access your systems more efficiently without the expense and clutter of extra keyboards, mice and monitors. This USB KVM crash cart adapter is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Applications
- Mobile systems and server repair
Partner Numbers
- Ingram Micro Canada 31858W
- Tech Data Canada 5Z8472
- SYNNEX Canada 5234602
- ASI Distribution Canada 151011
- D&H Canada NOTECONS02CA
- UPC 065030854382
Compatibility
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2008 R2, 2012, 2012 R2, 2016, 2019
macOS 10.9 to 10.15, 11.0
Linux 2.6 to 4.11 (LTS Versions Only; glibc 2.18 or newer required)
Windows Server® 2008 R2, 2012, 2012 R2, 2016, 2019
macOS 10.9 to 10.15, 11.0
Linux 2.6 to 4.11 (LTS Versions Only; glibc 2.18 or newer required)
Specifications
| Warranty Information | Warranty | 2 Years |
|---|---|---|
| Connector(s) | 1 - Console Interface(s) | USB Mini-B (5 pin) |
| 1 - Host Connectors | USB Type-A (4 pin) USB 2.0 | |
| VGA (15 pin, High Density D-Sub) | ||
| Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -40°C to 70°C (-40°F to 158°F) | |
| Humidity | 80% RH | |
| Hardware | Audio | No |
| KVM Ports | 1 | |
| PC Interface | USB | |
| PC Video Type | VGA | |
| Number of Monitors Supported | 1 | |
| Rack-Mountable | No | |
| Cables Included | Yes | |
| Daisy-Chain | No | |
| Indicators | 1 - LED Indicators | Host/Server Video (VGA) Link |
| User Console/USB Link | ||
| Host/Server Keyboard/Mouse USB Link | ||
| Packaging Information | Package Height | 1.8 in [46.0 mm] |
| Package Length | 11.9 in [30.3 cm] | |
| Package Width | 6.5 in [16.6 cm] | |
| Shipping (Package) Weight | 12.8 oz [363.0 g] | |
| Performance | On-Screen Display | No |
| IP Control | No | |
| Hot-Key Selection | No | |
| Maximum Analog Resolutions | 1920x1200 @ 60Hz | |
| Maximum Number of Users | 1 | |
| MTBF | 909000 | |
| Physical Characteristics | Product Length | 0.0 in [0.0 mm] |
| Color | Black | |
| Material | Plastic | |
| Cable Length | 16.4 in [41.6 cm] | |
| 1 x 15in (385mm) USB host cable, 1 x 3in (76mm) VGA host cable, 1 x 6ft (1.8m) USB Console cable | ||
| Product Width | 2.9 in [74.0 mm] | |
| Product Height | 0.6 in [15.0 mm] | |
| Product Depth | 4.5 in [11.5 cm] | |
| Weight of Product | 6.0 oz [170.0 g] | |
| Power | Power Source | USB-Powered |
| Software | OS Compatibility | Windows® XP, Vista, 7, 8, 8.1, 10 Windows Server® 2008 R2, 2012, 2012 R2, 2016, 2019 macOS 10.9 to 10.15, 11.0 Linux 2.6 to 4.11 (LTS Versions Only; glibc 2.18 or newer required) |
| Special Notes / Requirements | Note | If you're interfacing with a Linux device, this adapter is only compatible with standard QWERTY keyboards in U.S English configuration |
| What's in the Box | 1 - Included in Package | USB Crash Cart Adpater |
| USB A to Mini-B Cable | ||
| USB Software Key |
Certifications
View downloadable documentation
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Drivers/Downloads
Talk to an Advisor
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Diagram(s):
-
notecons02_diagram.pdf
- Language: EN
Manual(s):
-
notecons02_fullmanual.pdf
- Language: EN
-
notecons02_qsg.pdf
- Language: EN
Software
-
notecons02 windows software pack.zip
- Version: 119.0228
- Language: EN
-
notecons02 linux software pack.zip
- Version: 218.1018
- Language: EN
-
notecons02 mac software pack.zip
- Version: 118.0508
- Language: EN
Datasheet
-
notecons02_Datasheet.pdf
- Datasheet
- Language: EN
Product Support
Talk to an Advisor
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Frequently Asked Questions
Installation
Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
- Open System Preferences.
- Open Security & Privacy.
- Click the Allow button near the bottom of the General tab.
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
In order to view the computer connected to the laptop crash cart adapter, you must install the software package either from the USB stick or StarTech.com website. The software must be installed prior to using the device on your computer.
Hardware requirements
You require the following components in your hardware setup:
- A host computer with a female VGA and USB ports. This is the computer that will be controlled.
- A client computer running Windows with an available USB port. This computer will control the host computer.
Install the software
Drivers and software must be installed on the client computer before you connect the components. To install the software, complete the following:
- Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product packaging.
Note: Windows typically saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
- When the download is complete, right-click the zip folder that you downloaded, click Extract All, and follow the on-screen instructions.
- In the list of extracted files, navigate to the Windows folder, right-click the Setup.exe file and click Run as Administrator.
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in step 2.
- Follow the on-screen prompts to install the device drivers and software.
Install the hardware
- Connect the USB and VGA cables from the crash cart adapter to the host computer.
- Connect the mini USB cable to the crash cart adapter and the client computer.
Plug in the crash cart adapter and run the USB Crash Cart software. The software automatically detects the settings of the connected computer and shows the display from the computer. When you move the mouse cursor to the display, the keyboard and mouse control is redirected from the client to the host computer.
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
- Download the latest drivers from the StarTech.com website at www.startech.com/Support. The part number and product ID are on the product packaging.
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).
- After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
- In the list of extracted files, double-click the setup.exe file.
- Complete the instructions to install the device drivers, and restart your computer when prompted to.
- After your computer restarts, connect the USB crash cart adapter to your computer.
Your device should be ready to use.
In order to view the computer connected to the KVM console adapter, you must install the software package either from the USB stick or the StarTech.com website. The software must be installed prior to using the device on your computer. To install the software, do the following:
- Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.
Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example,hard_drive_name\Users\your_name\Downloads).
- Double-click the Software Pack.zip file.
- Double-click the Mac folder.
- Double-click the Install.dmg file.
- Double-click USB Crash Cart Adapter.
The program is now located on the desktop and is ready to run.
Troubleshooting
Monitors may begin flickering when they receive a signal of insufficient quality. There are a few potential fixes available that will help to improve the signal quality in order to eliminate flickering:
- Replace Video Cables with high-quality Video Cables (e.g. upgrade DisplayPort 1.2 Cables to DisplayPort 1.4 Cables).
- Use shorter Video Cables to reduce signal attenuation.
- When possible, remove Video Adapters to use native Video Connection Types (e.g. go from VGA to VGA, or DisplayPort to DisplayPort)
- For DisplayPort Monitors, try changing the DisplayPort Version on the Monitor. For information on how to change your Monitor Settings refer to the Manual from the Monitor Manufacturer.
- Update the Drivers for the Computer’s GPU to the latest available from the Monitor Manufacturer.
When you troubleshoot issues with a USB crash cart adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
- Video cables
- Video source
- Computer system
- USB crash cart adapter
To test your setup components, try the following:
- Use the video cables, video source, computer, and USB crash cart adapter in another setup to see if the problem is with the components or the setup.
- Use a different video cable, video source, computer, and USB crash cart adapter in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
- Test each cable individually.
- Use short cables.
When you test the video cables, video source, and the USB crash cart adapter, it is recommended that you do the following:
- Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
- If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
In order for the adapter to work correctly, the software must be installed on your operating system. After the software is installed on your operating system, run the software. The software automatically detects the video source when it is present on the video port.
You can use the USB crash cart adapter software to capture video. Videos taken on the attached host computer are saved on the client computer that's running the USB crash cart software.
Note: When you record videos, the file transfer feature is temporarily blocked.
To record videos, complete the following:
- In the USB crash card adapter software, click the record button.
- Specify the location where you want to save the files.
- Specify how long you want to record for in seconds.
If the video works on your client computer but the keyboard or mouse is not working with your laptop crash cart adapter, try the following:
- Make sure that the USB cable on the laptop crash cart adapter is firmly connected to the host computer.
- If you're using multiple monitors with the host computer, make sure that the VGA cable connected to the laptop crash cart adapter is connected to the primary monitor.
- Under Keyboard, change the Active emulation type to PS/2.
How To
To confirm that Windows detects your USB device, complete the following:
- Press the Windows key+R, type devmgmt.msc, and press Enter.
- In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
- Click the Apple icon.
- Click About This Mac.
- Click More Info or System Report.
- Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
Compliance and safety
Compliance letters
-
Waste Electrical and Electronic Equipment Directive (WEEE)
- Language: English
-
RoHS & REACH Certificate of Compliance
- Language: English
-
Country of Origin (COO)
- Language: English
-
Declaration of Conformity (DOC)
- Language: English
Safety Measures
- If product has an exposed circuit board, do not touch the product under power.
- If Class 1 Laser Product. Laser radiation is present when the system is open.
- Wiring terminations should not be made with the product and/or electric lines under power.
- Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
- Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.
Customer Reviews
(2 reviews)4.5 out of 5 stars
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9.5/10 - Easy setup. Works well. Only one negative
The NOTECONS02 is a great bit of kit. It has saved the day for me on numerous occasions and is without doubt the best <>£500 tool I have personally purchased for use in my day job in may years.
I work with Linux based servers and the ONLY negative I have with the NOTECONS02 is the lack of copy/paste between the app and the managed device. It would be prefect if it could copy text command lines from the PC running the Crash Cart app into a "transfer buffer" and have the app type the text onto the managed device command line for me.
Great Device
I bought this recently and it really saved me. I was able to use it for secure remote access to troubleshoot isolated computers and servers in a sandbox situation. using the crash cart I can allow 3rd party vendors access to troubleshoot devices which are not connected to the internet or network.
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