Thunderbolt 3 Dual-4K Docking Station for Laptops - Mac and Windows - Thunderbolt 3 Dock for MacBook Pro

Laptop Docking Station | Mac & Windows® | 2x USB-C | 1x USB-A | 15W PD | Audio & Mic

Product ID: TB3DKDPMAWUE

2 stars (1 reviews) |
  • Improve your workflow with single-cable docking and up to 40Gbps bandwidth — twice the speed of Thunderbolt 2 (20Gbps) and eight times faster than USB 3.0 (5Gbps)
  • Supports dual-4K monitors, with 3840 x 2160p or 4096 x 2160p on each display
  • Connects to your laptop’s Thunderbolt 3 USB-C port, so you can access multiple displays and peripherals
Your price
€248,99 EUR excl. VAT
€311,24 EUR incl. VAT

This Thunderbolt™ 3 dock is designed for users with Thunderbolt 3 port equipped MacBook Pro or Windows® based laptops. The dock supports dual monitors, so you can easily connect two 4K Ultra HD displays (one DisplayPort and one Thunderbolt 3 USB-C™ port), or a single Thunderbolt 3 display (60Hz).

Photo of the Thunderbolt 3 Dock connected to a dual-4K monitor workstation, in a creative studio environment

Finish Your Work Faster with Thunderbolt 3

You can quickly integrate the dock into your workspace and boost your productivity. With up to 40Gbps of throughput, you can add extra displays to your laptop, access files faster, and reduce waiting, so you can accomplish more in the same amount of time.

Performance advantage chart of Thunderbolt 3 vs other technologies

Easy Installation & Deployment 

Simply connect the TB3 dock to your laptop with the included TB3 cable and start working immediately. No time-consuming driver installations are required. 

Multitask at the Highest Resolution

The Thunderbolt 3 dock supports two 4K (3840 x 2160p or 4096 x 2160p) monitors through the DisplayPort and Thunderbolt 3 USB-C port (a USB-C video adapter might be required).

With access to new and legacy technologies through several different port types, the dock is ideal for virtually all Thunderbolt 3 equipped laptops, including the Apple MacBook Pro and the Dell™ XPS. 

Connect Your Peripherals Using Only a Single Cable

Using the single Thunderbolt 3 cable (included) and a single port on your laptop, you can transform your macOS Sierra (or later) or Windows® 7 (or later) laptop into a full-size workstation with access to new and legacy technologies through a number of different port types. The dock is ideal for virtually all Thunderbolt 3 equipped laptops, including the Apple MacBook Pro (2016) and the Dell™ XPS 13.

Diagram of the Thunderbolt 3 Dual-4K Dock connected to a range of devices including two DisplayPort monitors and a USB-C hub

The Thunderbolt 3 docking station features two Thunderbolt 3 USB-C ports for connecting to Thunderbolt devices and other peripherals that use the USB-C connector, as well as DisplayPort video output.

Convenient connections prepare you for the future

With the three USB 3.0 ports, you have plenty of ports to connect modern and legacy devices. (USB 3.0 is also known as USB 3.1 Gen 1.) You can keep your mobile device charged and ready to go using the dock’s convenient, always-on USB fast-charge and sync port which supports USB Battery Charging Specification 1.2. The Thunderbolt 3 dock also features an extra USB-C port (5Gbps - data only), and a Gigabit Ethernet port.

Maximum Supported Resolutions*

Video Output Configuration

Max DisplayPort Resolution

Max Thunderbolt 3 USB-C Resolution

DisplayPort and Thunderbolt 3 USB-C
(Two Displays - Dual-4K )

3840 x 2160p or 4096 x 2160p
(4K)

3840x 2160p or 4096 x 2160p
(4K)

DisplayPort
(Single Display - 4K)

3840 x 2160p or 4096 x 2160p
(4K)

N/A

Thunderbolt 3 USB-C
(Single Display through DP ALT mode - 4K)
N/A 3840x 2160p or 4096 x 2160p
(4K - 60Hz)

Thunderbolt 3 USB-C Daisy Chain

N/A

Dependent on the number of Thunderbolt 3 displays

*Lower resolutions are also supported. 
*When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter may be required depending on the input of your display.

Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz).

The TB3DKDPMAWUE features a rugged aluminum casing, and is backed by a StarTech.com 3-year warranty and free lifetime technical support.

 

Learn more about Thunderbolt

Applications

  • The perfect docking station for the MacBook Pro, with support for macOS Sierra (or later)
  • A vital accessory for your Thunderbolt 3 equipped laptop
  • Ideal for creative professionals and those who work with high-resolution, high-bandwidth, and graphically intensive images, video, CAD drawings, and medical imagery
  • Recommended for video producers, graphic and web designers, engineers, architects, and more
  • Access and edit large, uncompressed files such as videos and images on the fly, for dynamic on-site production
  • Transfer a 4K movie in under 30 seconds, or 3 hours of 4K GoPro® video in less than a minute
  • Edit 4K video on one display, with a full-size video preview on the second 4K display
  • Dock and undock quickly, with a single cable for data and external displays

Partner Numbers

  • Ingram DK V933958
  • ALSO Denmark 000000000002825344
  • UPC 065030867665

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS High Sierra (10.13) logo
  • macOS Mojave (10.14) logo
  • macOS Catalina (10.15) logo
Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.15

Specifications

Warranty Information Warranty 3 Years
Connector(s) Connector Type(s) 2 - Thunderbolt™ 3 USB-C (24-pin) (40Gbps)
1 - DisplayPort (20 pin)
1 - USB Type-C (24 pin) USB 3.0 (5Gbps)
1 - USB 3.0 A (Fast-Charge, 9 pin)
1 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
2 - 3.5 mm Mini-Jack (3 Position)
1 - RJ-45
Environmental Operating Temperature 5°C to 40°C (41°F to 104°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Humidity 5~95% RH (Non-condensing)
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Bus Type Thunderbolt 3
Industry Standards Thunderbolt 3
USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID Intel - Alpine Ridge DSL6540
Fresco - FL1100EX
Texas Instruments - PCM2912A
Intel - WGI210AT
Texas Instruments - TPS65983
Packaging Information Shipping (Package) Weight 1,3 kg [3,0 lb]
Package Length 25 cm [9,8 in]
Package Width 12,7 cm [5,0 in]
Package Height 110 mm [4,3 in]
Performance Maximum Data Transfer Rate 40 Gbps (Thunderbolt 3)
10 Gbps (USB 3.1 Gen 2)
5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions Single display - DisplayPort - 4096 x 2160p / 3840 x 2160p
Single Display - Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p
Dual displays - DisplayPort 4096 x 2160p / 3840 x 2160p and Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p
Type and Rate Thunderbolt 3 - 40 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Color Gray and Black
Material Aluminum and Plastic
Cable Length 520 mm [20,5 in]
Product Length 22 cm [8,7 in]
Product Width 80 mm [3,1 in]
Product Height 2,7 cm [1,1 in]
Weight of Product 452 g [15,9 oz]
Power Power Source AC Adapter Included
Power Delivery 15W (MacBook Pro only)
Input Voltage 100 - 240 AC
Input Current 1.5 A
Output Voltage 12V DC
Output Current 6 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 72
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.12 - 10.15
Special Notes / Requirements Note This docking station does not provide full power delivery but will provide 15W of power, resulting in a slow charge to some laptops, such as MacBook Pro (2016). When the dock is connected to your host laptop, a charging icon may appear on your laptop's screen. This is only sufficient enough to charge your laptop in sleep state, and charging will require an extended time period.
5K support can only be achieved using a Thunderbolt 3 5K monitor. DisplayPort 5K monitors will not work with this docking station.
System and Cable Requirements Thunderbolt 3 equipped computer with a Thunderbolt 3 port.
Note A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K).
Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz).
When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter might be required depending on the input of your display.
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps.
What's in the Box Included in Package 1 - Thunderbolt 3 docking station
1 - Thunderbolt 3 cable
1 - universal power adapter
2 - power cords (EU, UK)
1 - instruction manual

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Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

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Driver(s):

Manual(s):

Support Material(s):

  • thunderbolt 3_insert_rev2.pdf

    • IMPORTANT
      Your computer’s Thunderbolt 3 ports might not function properly until you update one or more of the following on your computer:

      • - BIOS
      • - Thunderbolt firmware
      • - Thunderbolt 3 controller drivers
      • - Thunderbolt 3 software

      The required updates will vary depending on your computer.

      For an up-to-date-list of affected computers and instructions, visit https://thunderbolttechnology.net/updates. If your manufacturer isn’t listed on the Thunderbolt website, contact your manufacturer.
    • Language: EN

Datasheet

Product Support

Talk to an Advisor

We are always ready to assist you with any questions you may have.

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Frequently Asked Questions

Troubleshooting

When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your Thunderbolt 3 device do one of the following:

  • Select Connect Only Once.
  • Select Always Connect.

Caution! If you select Do Not Connect, only video will pass through on your Thunderbolt 3 device.

If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:

  1. Right-click the Thunderbolt icon.
  2. Click Approve Attached Devices.
  3. Select the Thunderbolt 3 port that you want to authenticate.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

To use a Thunderbolt 3 adapter to output to a display at 60Hz, your monitor must support the refresh rate and you need to set the monitor to work at 60Hz. By default, most monitors are set to DP1.1, which will not work with this Thunderbolt 3 device when you use a display at 60Hz. In most cases, you need to set your monitor's DisplayPort settings to DP1.2.

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.

If your computer is not detecting your Thunderbolt™ 3 device, try the following:

  • Update the Thunderbolt software on your Thunderbolt 3 host device.
  • Update the Thunderbolt controller NVM firmware on your Thunderbolt 3 host device.
  • Update the Thunderbolt controller drivers.
  • Update your motherboard BIOS or UEFI.

For more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices: https://thunderbolttechnology.net/updates. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.

For more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-check-software-firmware.

For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.

If you receive an error message that your Thunderbolt device is not certified for PC use, try the following to resolve the issue:

  1. Click Start.
  2. Type Thunderbolt and click the search result.
  3. In the system tray, right-click the Thunderbolt icon.
  4. Click Settings.
  5. Clear the Only allow Thunderbolt Devices that have been certified for PC check box.

If you are only getting a single display to work with your Thunderbolt™3 device, make sure that your Thunderbolt 3 host device can support two separate DisplayPort lines over Thunderbolt 3. 

While Thunderbolt 3 supports dual monitors over a single connection, not all Thunderbolt 3 host devices are designed to meet this requirement. If your Thunderbolt 3 host device does not meet this requirement, you cannot troubleshoot this issue with software, firmware, or driver updates, and you cannot use this device to achieve dual displays over Thunderbolt 3. If you are not sure whether your Thunderbolt 3 host device supports dual monitors, contact your Thunderbolt 3 host device manufacturer.

If you confirmed that your Thunderbolt 3 host device does support dual monitors and you are only seeing a single display, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-update-software-firmware.

For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.

If you set your display to [email protected] and connect a display to the DisplayPort output on the laptop docking station, your display may flicker. This issue only affects certain monitors and is a result of an interoperability issue between the hardware used in the display and the docking station. This issue is not specific to StarTech.com docking stations.

To resolve this issue, try any of the following:

  • Connect a USB-C to DisplayPort cable from the USB-C Thunderbolt 3 port on the docking station to the DisplayPort input on the display. (StarTech.com product ID for the USB-C to DisplayPort cable: CDP2DPMM1MB.)
  • Connect a USB-C to HDMI 2.0 cable from the USB-C Thunderbolt 3 port on the docking station to the HDMI input on the display. (StarTech.com product ID for the USB-C to HDMI 2.0 cable: CDP2HD4K60.)
  • If you are using a dual monitor setup, connect a dual DisplayPort adapter from the USB-C Thunderbolt 3 port on the docking station to the DisplayPort input on the displays. (StarTech.com product ID for the Thunderbolt 3 dual DisplayPort adapter: TB32DP2.)
  • Disable MST (Multi Stream Transport) or DisplayPort 1.2 mode on your display and enable [email protected] Refer to the information provided by the manufacturer for assistance. 

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. 

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

This docking station provides 15 watts of power, which may be enough to display a charging icon, but is likely not enough to restore battery power while the system is on and being used. If an icon is displayed and the system is put into sleep mode, battery power will be restored slowly.

Before You Buy

No, you cannot use this device to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays and you add this device to your setup, your display limit is still three displays.

If you have connected more than one of this device to the same computer and are experiencing display issues, you should make sure that your video card can support the number of displays that you are using in your setup.

Although the Thunderbolt™ 3 standard is capable of data transfer speeds up to 40Gbps, not every cable can support this bandwidth. For example, cables over a certain length or made with certain materials are only capable of data transfer speeds up to 20Gbps. 

To confirm the capability of your Thunderbolt 3 cable, refer to the information provided by the manufacturer. StarTech.com lists the capabilities of the Thunderbolt 3 cables on the individual product pages.

There are two different Thunderbolt 3 cable symbols: the 20Gbps symbol and the 40Gbps symbol. The 20Gbps symbol is composed of the Thunderbolt 3 symbol, and the 40Gbps symbol is composed of the Thunderbolt 3 symbol and the number three. These images are shown below.

Components

Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. It is capable of the following:

  • Total bandwidth up to 40Gbps. Data transfer speeds are dependent on the other features that you are using in your setup.
  • USB 3.1 Gen 2 support.
  • 4K 60Hz video on one or two separate displays.
  • 5K 60Hz video on a single display.
  • A 10 GbE network connection between two Thunderbolt 3 compatible computers.
  • Up to six devices daisy-chained from a single Thunderbolt 3 port.
  • Alternate modes, such as DisplayPort Alternate Mode (DP Alt Mode).
  • Bi-directional power delivery up to 100W (not all Thunderbolt 3 devices support power delivery).

USB-C and Thunderbolt 3

Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.

To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol.  For more information about USB-C, see the following FAQ: https://www.startech.com/faq/usb-c-port-capabilites.

Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.

Backwards compatibility

If you use an adapter, Thunderbolt 3 host connections are compatible with Thunderbolt 1 and Thunderbolt 2 devices. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible.

Thunderbolt 3 devices are not backwards compatible with Thunderbolt 1 and Thunderbolt 2 host connections.

Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.

To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol.  For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites.

Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.

How To

You can use the Thunderbolt™ software to manage your Thunderbolt 3 devices on a computer running a version of Windows. To manage your Thunderbolt 3 devices, complete the following:

  1. Click Start.
  2. Type Thunderbolt and click on the search result.
  3. Right-click the Thunderbolt icon.
  4. Click Manage Approved Devices.

If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:

  1. Right-click the Thunderbolt icon.
  2. Click Approve Attached Devices.
  3. Select the Thunderbolt 3 port that you want to authenticate.

When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your device, complete the following:

  1. In the New Thunderbolt devices have been attached pop-up message, click OK.
  2. In the User Account Control pop-up message, click Yes.
  3. In the Approve Thunderbolt Devices pop-up message, do one of the following:
    • If you want to authorize your Thunderbolt devices every time that you connect them, select Connect Only Once in the drop-down list.
    • If you want to authorize your Thunderbolt devices only once, select Always Connect in the drop-down list.
  4. Click OK.

If you accidentally set your Thunderbolt device to Do Not Connect in step three above, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-denied-authentication.

To check which version of the Thunderbolt™ software, NVM firmware, and drivers you are running, do the following:

  1. Click Start.
  2. Type Thunderbolt and click on the search result.
  3. In the system tray, right-click the Thunderbolt icon.
  4. Click Settings > Details.

Review the versions of the software package, NVM firmware, PD firmware, and drivers.  If you are not running the latest versions, navigate to the manufacturer’s website and download the latest versions. 

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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(2 Stars)

Dissapointing

By: Dmitry_ - 05/07/2019
Have only one HDMI port. Requires it's own power source but: - USB ports except front one aren't working for charging if you won't connect a laptop to dock station, which is super irritating - because of the previous point, you need to connect your laptop to one of the ports on the back of the dock station - you can't charge a laptop from this dock station
| Helpful?
Malcolm, Technical Support on 09/05/2019 15.10.20
Thank you for taking the time to review our TB3DKDPMAWUE. We're sorry it didn't have the functionality you expected for your setup and apologize for any confusion about the included features. Please reach out to our support team using the information available at the top of this page, so we can help you select a better docking station option from our large array of models. We're available 24/5 to help!
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