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How can I check if my USB device is properly detected by Mac OS?

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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This FAQ applies to these products:
ICUSB232INT1 ICUSB232INT2 ICUSB232V2 ICUSBAUDIO2D USB150WN1X1 USB150WN1X1W USB21000S2 ICUSB1284 ICUSB128410 ICUSB1284D25 ICUSB23216F ICUSB2321F ICUSB2321FIS ICUSB2322F ICUSB2322I ICUSB2322RJ ICUSB2324852 ICUSB2324I ICUSB2328 ICUSB2328I ICUSB232C2 ICUSB232DB25 ICUSB232FTN ICUSB232IS ICUSB232PRO ICUSB232SM3 ICUSB422 ICUSB422IS ICUSBAUDIO ICUSBAUDIOB ICUSBAUDIOMH SAT32M225 SAT32MSAT257 SVID2USB23 USB3SDOCKHD 2SD4FCRU3 2SD4FCRU3C CFASTRWU3C DK30CH2DPPDU DKT30CHV DKT30CHVW DKT30CSDHPD DKT30CSDHPD3 FCREADHCU3 FCREADMICRO3 FCREADU2OTGB FCREADU3HC FCREADUOTGDB ICUSB23208FD ICUSB23216FD ICUSB232D MSDREADU2OTG MSDREADU3CA MST30C2DPPD NOTECONS02X S2510BMU33 S2510BMU33CB S2510BPU33 S2510BPU337 S2510BU3ISO S2510SM12U33 S251BU31REM S252SMTB3 S3510BMU33 S3510BMU33B S3510SMU33 S3520BU33ER S3520WU33ER S352BMU3N S352BU313R S352BU33HR S352BU33RER S3540BU33E S355BU33ERM S358BU33ERM SAT2510B12U3 SAT2510BU32 SAT2510U3REM SAT2510U3S SAT3510BU3 SAT35401U SATDOCK22RE SATDOCK25U SATDOCK2REU3 SATDOCK4U3RE SATDOCKU3S SDOCK1EU3P2 SDOCK2U313 SDOCK2U313R SDOCK2U33 SDOCK2U33EB SDOCK2U33HFB SDOCK2U33HFW SDOCK2U33RE SDOCK4U33 SDOCK4U33E SDOCKU313 SDOCKU33BV SDOCKU33EBV SDOCKU33HB SDOCKU33HW SM21BMU31C3 SV211USB SV231USBLC TB2DOCK4K2DP TB2DOCK4KDHC UNIDOCKU33 UNIDUPDOCK US1GC301AU US1GC303APD US1GC30A US1GC30B US1GC30PD US1GC30W USB2100 USB31000S2H USB31000SA USB31GEHD USB31GEVG USB3DDOCKFT USB3DOCKH2DP USB3DOCKHDPC USB3SDOCKDD USB3SDOCKHDV USB3SMDOCK4K USB3SMDOCKHV USB3VDOCK4DP USB3VDOCKD USB3VDOCKH USB56KEMH2 NOTECONS01 NOTECONS02 SV211DPUA SV211HDUA
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