2-Port Multi Monitor Adapter - USB-C to 2x HDMI Video Splitter - USB Type-C to HDMI MST Hub - Dual 4K 30Hz or 1080p 60Hz - Thunderbolt 3 Compatible - Windows Only

Dual Monitor Adapter | Windows® | Thunderbolt™ 3 Compatible

Product ID: MSTCDP122HD

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  • MULTIPLE MONITORS: USB-C to HDMI splitter to drive 2x 4K 30Hz or 2x 1080p 60Hz HDMI displays using a USB-C DP Alt-Mode port (DP 1.2/HBR2/MST) w/ no video compression; Thunderbolt 3 compatible
  • CONVENIENCE: With a built-in 1ft cable, this bus-powered 2-port MST hub provides an easy method to connect up to two independent screens with any DisplayPort over USB Type-C Windows host device
  • COMPATIBLE WITH: Dell XPS / Precision / Latitude, Lenovo ThinkPad X1 Carbon / Extreme, Surface Laptop 3 / Book 3 / Pro 7, HP ProBook / EliteBook / Spectre / ZBook & smaller (Mini -ITX) computers
Your price
€114.99 EUR
VAT not included in the price

In stock: 118

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This USB-C to HDMI MST Hub lets you connect two HDMI monitors to your USB Type-C Windows device, conveniently helping you to maximize your productivity. 

Multi-tasking Made Easy 

With devices becoming more portable than ever, you can be limited to fewer video outputs and confined to your small integrated screen. This multi-stream transport hub solves that problem by enabling you to connect two separate displays to your USB-C computer, making multi-tasking much easier. Using this USB-C to HDMI video splitter, you can mirror your display onto additional monitors or stream independent content to each display, which makes it the ideal accessory for travel or hot-desking.  

Possible monitor configurations with the MST hub

Astonishing Picture Quality 

MST technology uses your existing video card to minimize the use of system resources, while delivering UHD 4K resolutions for two monitors or displays simultaneously. With support for HD 1080p and UHD 4K the USB-C hub is perfect for all high-resolution applications such as graphic design and CAD drawing. 

Two monitors connected to the MST hub displaying two different applications

Hassle-Free Setup

Multi-stream transport offers an easy setup by natively working on any Windows device that supports DP Alt Mode over USB Type-C. This USB-C to HDMI hub is Thunderbolt 3 compatible, and offers plug-and-play installation with no drivers or software required. Additionally, this dual-monitor splitter is powered by the USB-C port, meaning no external power cords are necessary.   


MSTCDP122HD is backed by a StarTech.com 3-year warranty, and free lifetime technical support. 

 

Applications

  • Extend your desktop onto additional monitors or displays
  • Create dynamic digital signage with a panoramic video wall
  • Avoid side-scrolling by spanning across dual monitors
  • Edit media across additional displays in any orientation
  • Ideal for travel or hot-desking

Partner Numbers

  • ALSO DEUTSCHLAND GMBH 2896815
  • CMS Distribution V209342
  • CMS Distribution Ireland MSTCDP122HD
  • Esprinet MSTCDP122HD
  • Esprinet Italy MSTCDP122HD
  • Exertis 0010156282
  • Exertis IE S10156282
  • Ingram Austria V933975
  • Ingram DK V933975
  • Ingram Finland V933975
  • Ingram Germany V933975
  • Ingram IE V933975
  • Ingram Micro Belgium 3606354
  • Ingram Micro España V933975
  • Ingram Micro France V933975
  • Ingram Micro Italy V933975
  • Ingram Micro Netherlands 3606354
  • Ingram Micro Sweden V933975
  • Ingram Micro UK V933975
  • Ingram Switzerland V933975
  • Tech Data - Belgium 4462413
  • Tech Data - France 4462413
  • Tech Data - Italy 4462413
  • Tech Data - Netherlands 4462413
  • UPC 065030866491

Compatibility

  • Windows 10 logo
  • Windows 8 logo
Windows 10, 8.1, 8

Specifications

Warranty Information Warranty 3 Years
Connector(s) Connector A 1 - USB-C (24 pin) DisplayPort Alt Mode
Connector B 2 - HDMI (19 pin)
Environmental Operating Temperature 5°C to 35°C (41°F to 95°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 50-90%
Hardware AV Input USB-C
Ports 2
AV Output HDMI - 1.4
Audio Yes
Chipset ID MegaChips - STDP4320
Parade - PS8402A
VIA/VLI - VL100
Packaging Information Package Height 32 mm [1.3 in]
Package Length 17.4 cm [6.9 in]
Shipping (Package) Weight 0.1 kg [0.3 lb]
Package Width 14.4 cm [5.7 in]
Performance Audio Specifications HDMI - 7.1 Channel Audio
Maximum Cable Distance To Display 15200
Maximum Digital Resolutions 3840x2160 @ 30hz
Supported Resolutions

Note: MST shares 21.6 Gbps across all attached displays. Higher resolutions can restrict the available bandwidth with the remaining ports, please see our guideline below for determining an ideal resolution for your setup.

Average resolution bandwidth allocation

1920x1080 (1080p) @60hz - 22%
1920x1200 @60hz - 30%
2560x1440 @60hz - 35%
2560x1600 @60hz - 38%
3840 x 2160 (Ultra HD 4K) @30hz - 38%

Note: Exceeding 100% will reduce functionality.

Wide Screen Supported Yes
Physical Characteristics Color Black
Material Plastic
Cable Length 292.1 mm [11.5 in]
Product Length 6.2 cm [2.4 in]
Product Width 58 mm [2.3 in]
Product Height 1.3 cm [0.5 in]
Weight of Product 44 g [1.6 oz]
Software OS Compatibility Windows 10, 8.1, 8
Special Notes / Requirements Note Your USB-C equipped device must support video (DP Alt Mode) to work with this adapter
What's in the Box Included in Package 1 - MST hub
1 - quick-start guide

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Frequently Asked Questions

Troubleshooting

If you are experiencing flickering issues with the MST hub, your monitors may be at a 59 Hz refresh rate. If they are at 59 Hz, you need to adjust the refresh rate to 60 Hz. In order to change your monitor's refresh rate, complete the following:

  1. Right-click anywhere on your desktop.
  2. Click Screen resolution or Display settings.
  3. At the top of the screen, select the monitor that you want to change the refresh rate for.
  4. Click Advanced settings or Display adapter properties.
  5. On the Monitor tab, click the Screen refresh rate drop-down list.

Note: This step may vary depending on your operating system and graphics card.

In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:

Windows 10 and Windows  8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

  1. Click the Start button and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows XP

  1. Click the Start button and select Control Panel.
  2. Double-click Display.
  3. Click the Settings tab, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

  1. Open the Intel, AMD, or Nvidia application that controls the display settings.  This is recommended over Windows Display Settings when using an MST product. Go to Settings and select the monitor that is not outputting a video signal.  Check that the resolution and refresh rate is correct for that model of display.  
  2. The product may be connected to a video source that does not support MST.  Note: macOS will not allow the displays to our product to be extended.
  3. In Windows, open Screen Resolution or Display Settings and ensure all numbered displays are set to Extend.  If some displays do not appear, press the scan button (where applicable) firmly for about half a second.
  4. The display configuration may be using too much bandwidth. An example would be two 4K displays and one 2560x1440 display. That configuration will exceed the bandwidth limitations of DP 1.2.  Also, be aware of displays with higher refresh rates.  A 120 Hz display will use twice the bandwidth of a 60 Hz version using the same screen resolution.
  5. One or more of the displays(s) connected to our MST hub may be set to the wrong video input. Use the display’s on-screen display menu to select the correct input.
  1. Try using shorter or higher quality video cables.
  2. Press the scan button (where applicable) on our product firmly for about half a second. Then open Screen Resolution or Display Settings and ensure all numbered displays are set to Extend.  For good measure, ensure each display is set to a 60 Hz refresh rate before trying to use a higher refresh rate.
  3. If using passive DisplayPort to DVI or HDMI cables or adapters, replace them with active DisplayPort to DVI or HDMI adapters (Ex. DP2DVIS, DP2HD4KS).
  • Note: these adapters will require a DVI or HDMI cable to be used to connect the monitors.
  1. The primary display adapter for the computer has an outdated or basic driver installed. Update the video driver using the manufacturer’s support site.

When you troubleshoot issues with an MST hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • MST Hub

To test your setup components, try the following:

  • Use the video cables, video source, video destination, and MST hub in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, and MST hub in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

  • Eliminate the use of adapters, extenders, or splitters where possible.

When you test the MST hub with your computer system, do the following:

  • Make sure that the computer/graphics adapter is MST compatible. For more information, refer to the following FAQ: http://www.startech.com/faq/mst-hubs-gpu-compatibility.

  • Make sure that the latest graphics drivers are installed. The latest drivers are available on the website of the manufacturer of the graphics adapter.

  • Use compatible adapters. For example, DisplayPort to HDMI and not HDMI to DisplayPort.

Note: Drivers are not required for the MST hub.

To check to see if Windows is detecting the monitor, on a computer that is running a version of Windows 8 or Windows 10, do the following:

  1. On your keyboard, press the Windows key + X and click Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. In the left column, click Resolution or Adjust Resolution. Your monitors will be displayed as numbered icons.
  4. To see which monitors are detected, click the Display menu.
  5. To display the numbers on each of the connected monitors and see how the operating system has assigned their positions, click Identify.

To check to see if Windows is detecting the monitor, on a computer that is running a version of Windows 7, do the following:

  1. Right-click on the desktop and click Screen Resolution.
  2. To see which monitors are detected, click the Display menu.
  3. In the left column, click Resolution or Adjust Resolution. Your monitors will be displayed as numbered icons.
  4. To display the numbers on each of the connected monitors and see how the operating system has assigned their positions, click Identify.

If the displays connected to your MST hub do not wake up after your computer goes to sleep, change the input on the monitor(s) from Auto to the correct input (for example, DisplayPort or HDMI). This prompts the monitor to send its identification data to the correct port instead of scanning for ports when the signal is lost.

After you select the correct input on the monitor(s), press the Scan button to initiate the handshake (EDID) process. For more information on the Scan button, refer to the following FAQ: http://www.startech.com/faq/mst-hubs-scan-button.

If you set the monitor to the correct video port and press the Scan button and the issue is still not resolved, you need to disable sleep mode on your computer. To disable sleep on a computer running a version of Windows, complete the following:

  1. Open Control Panel.

  2. Click Power Options.

Note: Depending on how you have the View by options set in Control Panel, you might have to click Hardware and Sound to see Power Options.

  1. Click Change plan settings for the plan in use.

  2. For both entries, change Put the computer to sleep to Never.

  3. Click Save Changes.

Before You Buy

Recent versions of DisplayPort include the ability to split to multiple displays from one DisplayPort connection using Multi-Stream Transport (MST).

Although you will be able to connect the MST hub to the Mini DisplayPort (mDP) connection on your Mac, Mac OSX does not support MST for NVIDIA and Intel Graphics Processor Units (GPUs). This results in a mirrored image across the outputs of a MST hub and you will not be able to have multiple independent displays on your Mac.

The limitation of NVIDIA and Intel GPUs lies within Mac OSX. If a different operating system is used, such as Microsoft Windows via Bootcamp, you may be able to use the MST functionality of your Mac.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

This USB-C device requires that all of the following components support alternate modes:

  • The USB-C host connection (for example, a computer and its port)
  • The USB-C cable
  • The USB-C device (for example, a hard drive docking station)

If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

You may have heard of MST hubs, and have been wondering what they are, and whether or not they will work in your setup. 

So what are MST hubs?  MST hubs are devices that take one DisplayPort or Mini DisplayPort video connection, and go to many video connections, usually extra DisplayPort, Mini DisplayPort, DVI or HDMI connections.  This is accomplished through DisplayPort's MST, or Multi Stream Transport function.  MST hubs allow you to mirror / duplicate your monitors so the same window are shown on all of the monitors, or extend your desktop, so that you can have different window on each monitor.

So how can you tell if you can use a MST hub?  MST hubs require that the video card's DisplayPort or Mini DisplayPort output support DP1.2 or greater, which supports MST.  Some MST hubs also specifically require HBR2, or High Bit Rate 2 support.  HBR2 allows for higher resolutions like 4K and up.  You can check whether or not a StarTech.com MST hub requires HBR2 on the individual product pages, under the Technical Specifications tab.

There are a few other important things to note.

  • Video cards can technically support DP1.2, but not support MST or HBR2, so it is important to check with your video card manufacturer that your video card specifically supports DP1.2, MST, and HBR2 (if necessary).

Currently Mac OSX does not support MST hubs, regardless of whether or not the video card does.  This is an operating system restriction, so running Windows on an Apple computer through a program like Bootcamp will allow you to use MST hubs.

You cannot use an MST hub to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays, your display limit will still be three displays even if you use an MST hub.

If you have multiple MST hubs connected to the same computer and are experiencing display issues, you should check your video card to make sure that it can support the number of displays that you are using in your setup.

If you use an MST hub in your setup, your video card also needs to be compatible with MST technology. For more information, refer to the following FAQ: https://www.startech.com/faq/mst-hubs-gpu-compatibility.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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